About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Holiday Maple Downs

7220 E Genesee St, Fayetteville, NY 13066

For pricing & availability:
(866) 374-4058
9.6
Review score
64 reviews
Add review
9.6
Review score
64 reviews
  • 5 star
    50%
  • 4 star
    42%
  • 3 star
    5%
  • 2 star
    3%
  • 1 star
    0%
See all reviews
9.2
Review score
10279 reviews
133 facilities
SaveShare
Holiday Maple Downs
SaveShare
Holiday Maple Downs community exterior
17 photos3 floor plans
Holiday Maple Downs in google map

Sue H

Sibling of resident/client

5.0 out of 5 stars

So happy we found Maple Downs

Really great staff; very nice facility. I would recommend to others. I will add that the people who live there are very welcoming to new people. They have "resident ambassadors" that take new people under their wing to be sure they are comfortable and meet new people. Also, the office staff also mix with the residents to get to know them which is comforting to the residents. They don't just stay behind their desk

Read all reviews

Holiday Maple Downs

Surrounded by mature trees in a residential neighborhood in upstate New York, Maple Downs provides independent living to active older adults in the village of Fayetteville. The unique serpentine shape of the building maximizes natural light and outside views for residents. The tranquility of this community crafts a relaxing environment for seniors to pursue their interests in this peaceful suburb of Syracuse.

Stroll through the neighborhood to a shopping area featuring a coffee shop, a grocery store, and popular chain restaurants. In the warm weather months, hit the links with your buddies at the nearby Lyndon Golf Course. Discover a new book at the Fayetteville Free Library. While there, take a tour of the historic furniture collections of Stickley Museum, located in the library building. Walk through the Genesee Street Hill - LImestone Plaza Historic District featuring Greek Revival-style buildings. See a glimpse into the past by visiting President Grover Cleveland’s childhood home in the village. Pets are welcome at this pet-friendly senior living community. Take your pup to Do Good Dog Park for exercise and to meet other local dog owners. Military retirees may access tax-free shopping at the Commissary and Post Exchange on the Army’s Fort Drum....

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Independent Living

Holiday Maple Downs

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Holiday Maple Downs

9.6 out of 10
Review Score64 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.5
Care Services
4.3
Staff
4.7
Meals & Dining
4.4
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored Holiday Maple Downs with 9.6 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Holiday Maple Downs has 64 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 64 reviews

Last Updated: 9/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sue H

Independent Living

Family/friend

September 11, 2025

5.0 out of 5 stars
Verified Review

So happy we found Maple Downs

Really great staff; very nice facility. I would recommend to others. I will add that the people who live there are very welcoming to new people. They have "resident ambassadors" that take new people under their wing to be sure they are comfortable and meet new people. Also, the office staff also mix with the residents to get to know them which is comforting to the residents. They don't just stay behind their desk

Kimberly R

Independent Living

Family/friend

September 10, 2025

4.0 out of 5 stars
Verified Review

Felt like home the minute we stepped in

[name removed] was fantastic to work with and so was the rest of the staff. The facility was just finishing renovations and it was clean and bright.

Scott

Independent Living

Family/friend

August 6, 2025

5.0 out of 5 stars
Verified Review

Best Find

It's like an extended family. The staff is very professional but fun to talk to. The food is great. Very clean too.

Anonymous

Independent Living

Family/friend

July 8, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Beautiful friendly place

Maple Downs does allow private care givers to the facility. Each must be met and approved by the administration staff, but many residents in the building have their own caregivers (however, there are private care teams already established in the building to accommodate several residents). It is a unique situation with this establishment. Additionally, they have just done some beautiful renovations and hired a new event coordinator who is doing a great job at creating activities that are becoming quite popular. The only negative I would say is the food could be better and the dining schedule is strictly fixed. Overall I feel it is a wonderful safe place for my parents who are currently able to live together in their own place with care we have hired to ensure they have assistance as needed. Otherwise one would be in a nursing facility which means they would be separated for the remainder of their days. The property is gorgeous and well kept for walks or simply sitting on a bench.

Anonymous

Independent Living

Family/friend

April 24, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Would Recommend

You arrange you own independent HHC with teams they have approved to work there. Level of care can adjust as need adjusts without having to move to another facility. The apartment sizes are comparable to other places we looked at. Mom is in a studio.

Debbie P

Independent Living

Family/friend

March 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Maple Downs

There's room for negotiating things like the rent & aide care. The staff are very personable & accommodating. The facility is spacious, pretty & well maintained. We were very happy to have our mother there, she was well taken care of.

Anonymous

Independent Living

Family/friend

February 20, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Activities
3.5
Staff
4.0
Meals & Dining
3.5

Would recommend with some minor issues

.Cleanliness of the facility, could have cleaned rooms more frequently. Friendliness, had an issue with theft in the apartment, management was somewhat apathetic bit generally speaking the management was good. .Quality of care - Not Applicable, residents live independently and are responsible for hiring their own care givers. Food, sometimes food was great, but at times it was mediocre at best, and my father did complain that portions were small. .Activities, staff tries to get residents engaged, but many residents prefer to stay in their rooms. .Value for the money, overall the price was reasonable when compared to other facilities.

Sheila C

Independent Living

Family/friend

November 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Perfect place for Dad

5 for all categories. My father is very pleased with the life that he is able to lead there and grateful that we found Maple Downs. My father is one of the Ambassadors at Maple Downs and enjoys meeting with prospective residents and their families to answer questions that they may have. During a recent conversation that we had he commented that he is grateful for the full life that he is able to lead at his age and that it is nothing like the life he would have had if he was still living at home alone. He is aware of the rising cost of living and commented that he is very glad that he no longer has household and automobile expenses.

Anonymous

Independent Living

Family/friend

November 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Hands on relationships

We like that Holiday Maple Downs is safe and secure. Yes, I would recommend this community to other families but I'm just surprised how much they raise rates. [name removed] should be highlighted. She's a huge reason we are there. It's safe and secure. Has everything you need really. Clean. Fun. Can trust the staff.

Anonymous

Independent Living

Family/friend

October 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Holiday Maple Downs

Holidays Maple Downs has been a great match to my brother's needs. The facility is gorgeous and we are happy with the arrangements with the nurse and her staff who takes care of his medications and daily living activities.

R Cole

Independent Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Residents are happy

So glad my parents are at Holiday Maple Downs. The staff really care about everything, especially the residents, and appear to enjoy working there. What I notice when walking around is the residents are cheerful. The grounds are beautiful and well maintained. My parents have a lovely apartment and hired private caregivers to assist. There are fun activities daily and many other social opportunities to keep everyone engaged and active.

Lisa and Bill

Independent Living

Family/friend

August 8, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A great experience!

We have had a very positive experience at Maple Downs. The staff has been wonderful and dad gets all three meals. He walks daily, has friends and there are activities if he wants to participate. There is also music and a short Happy hour on Friday. Dad can be independent, and has the option to hire aids if he needs them as he processes. He is so happy and we are happy as family that we do not have to worry about him in his old home. Thank you Maple Downs. Please continue your fabulous staff and service.

Anonymous

Independent Living

Family/friend

May 15, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Review for Holiday Maple Downs

Reasonably good but since they we acquired by a large provider the meals have gone down hill. They are having difficulty attracting and retaining staff.

Anonymous

Independent Living

Family/friend

May 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Holiday Maple Downs review

The facility was kept clean. Staff dropped the ball on mom's apartment. Aids independent of MD. The group we hired was pretty good but had staffing issues. Local management was available and likable but sometimes his behind blaming corporate for certain policies.

Marion

Independent Living

Resident/client

April 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

I am currently a resident at Holiday Maple Downs. I think everything has been very good for me, I can't find a single thing that has not been good. Based on my experience, I would recommend this facility to anyone.

MT

Independent Living

Family/friend

April 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Review for Holiday Maple Downs

Staff is friendly. Before signing the lease, I had a lot of interaction with management. Since signing the lease, I haven't seen or heard much from them anymore. Food is overall good from what my father says, though some days are better than others. The room itself is very nice and comfortable. The maintenance staff is very nice, and will bring new towels and sheets etc. when you ask. The activities are not communicated very well, although that may be because my father isn't paying attention. The property itself is very nice and the facility seems to be clean and well maintained.

Anonymous

Independent Living

Family/friend

April 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

compassionate care, attentive staff, highly recommend

The staff is very friendly, compassionate, and attentive. My brother was much younger than most of the other residents so that impacted the care and activities score. The food needs to be served hot from what my brother had said multiple times. They were really good to my brother during his stay with them.

LL

Independent Living

Family/friend

February 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Holiday Maple Downs

The staff at Maple Downs was very welcoming and the residents were very friendly on our initial visit. Happy hour was going on and it was fun. The sales team made every effort to make things affordable and all the information we needed for a smooth move from his home of 40 plus years.

Anonymous

Independent Living

Family/friend

January 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Maple Downs review

Whatever issue you might have, they will help find a solution. Although this is an independent facility, they have private duty help available for reasonable rates. Guests are able to join residents for meals for $5.

Becky C

Independent Living

Toured community

November 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful Experience

I have toured with the facility and I have had the greatest experience. All of the staff was accommodating and knowledgeable of their community. We were met by their resident ambassadors, offered a wonderful meal and sent home with a pie, AMAZING! We are in the beginning stages of our search and will definitely be returning to Maple Downs to finalize our plans.

Holiday Maple Downs

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Holiday Maple Downs

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top