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Home Care Matters - Flowery Branch, GA

5609 Main Street Suite B, Flowery Branch, GA 30542

For services offered:
(866) 374-4058
4.7
Review score
15 reviews
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Home Care Matters - Flowery Branch, GA
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Home Care Matters - Flowery Branch, GA
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Melody Steele

Family/friend

5.0 out of 5 stars

Home Care Matters / Absolutely True

[three names removed] and the entire staff at Home Care Matters are the most loving and caring people I have run across in this business. I was placed with another company (BrightStar) before I found HCM, and they were a nightmare. It was the life saving when HCM walked into my life to help me take care of my 96 year mother. They have met all of my needs, and all of the unexpected changes that I needed them to help me get through. I have since March 2016 and have the highest respect and faith in this company.

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Home Care Matters - Flowery Branch, GA

Home Care Matters – Flowery Branch, GA is a family-owned home care referral service that helps seniors find in-home caregivers. The licensed Flowery Branch agency is one of two locations in Georgia.

Seniors can have qualified care with certified nursing assistants and personal care assistants on staff. Beyond that, caregivers go through additional training and certification programs prior to becoming a part of the Home Care Matters staff. The agency uses caregiver satisfaction programs to help ensure your loved one is receiving quality care.

The agency has a variety of home care services including hospital to home care, home care for heart disease, home care for arthritis, Alzheimer’s disease and other types of dementia home care, personal care, and companion care. With a guarantee of matching seniors and caregivers, Home Care Matters can help you find compassionate in-home caregivers for your loved one.

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Senior living options offered

  • Home Care

Home Care Matters - Flowery Branch, GA

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Reviews

for Home Care Matters - Flowery Branch, GA

4.7 out of 5 stars
15 reviewsWrite a review
Overall Experience
4.7
Friendliness
4.7
Care Services
4.7
Value for Cost
4.7

Filters

1-15 of 15 reviews

Last Updated: 6/2/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Melody Steele

Home Care

Family/friend

June 2, 2018

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Home Care Matters / Absolutely True

[three names removed] and the entire staff at Home Care Matters are the most loving and caring people I have run across in this business. I was placed with another company (BrightStar) before I found HCM, and they were a nightmare. It was the life saving when HCM walked into my life to help me take care of my 96 year mother. They have met all of my needs, and all of the unexpected changes that I needed them to help me get through. I have since March 2016 and have the highest respect and faith in this company.

Lydja

Home Care

Family/friend

March 13, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Our 3 Year Anniversary with HCM

This month marks our 3rd year anniversary using Home Care Matters. They started taking care of mom 6-10 hrs each day in 2015 after a back break and advancing dementia. Now at almost 98, she is doing better than ever and if her current strength & mobility are any indication, she could easily make it past 100 due to HCM's attentive and loving care. The overall investment in time and money to ensure mom could grow old in her own home (she did NOT want to go to a retirement home) has definitely paid off, and we are grateful to our HCM family for keeping mom safe, healthy, active and independent.

Anonymous

Home Care

June 28, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

The Agency Sends Good Care

My husband has been fine with the services we get from the agency. The caregivers and my husband are getting along. We just need them a few times throughout the month. I am able to use them at my convince. i would recommend them to my family and friends.

Anonymous

Home Care

August 16, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Over the Top Staff!!

The staff at Home Care Matters likes to check up on their caregivers to make sure everything is going good. The caregivers that have been helping my mother in law have been great. They are helping with the cleaning and meals. I have no complaints. One of the caregivers helped with encouraging my mother to eat. I thought this was wonderful.

Anonymous

Home Care

Family/friend

May 10, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

She really likes the attendant who comes, and that is the most important thing.

Reliability hasn't been an issue, except that we have had some trouble filling modified shifts. She really likes the attendant who comes, and that is the most important thing. Overall I think they have been good to work with.

Anonymous

Home Care

Family/friend

May 2, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

They are working out okay.

They are working out okay. I think we have found a good match. We have had some reliability issues, with a couple of caregivers that just weren't a good match. They have worked hard to find someone who did work with our needs.

Anonymous

Home Care

Resident/client

February 22, 2016

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

So far everything is going good with them coming in and helping out with my mother. I haven't had any issues with the staff they have been helpful with everything. My mother is adjusting okay with her Alzheimer's it can be difficult at times. So far our experience is nice and things are well I would recommend this

Angela

Home Care

Family/friend

February 6, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very nice staff and easy to get started with their services. Mom was fearful and they helped settle her fears of having someone new in her home.

Anonymous

Home Care

Family/friend

December 23, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They were good. They were very reliable.

They were good. They were very reliable. Very responsive, and got back to me with any questions. We didn't have any issues with the service itself, it is just very expensive for us.

LB

Home Care

Family/friend

August 19, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great Home Care!

Very good company with very good workers. They have been great!

Anonymous

Home Care

Family/friend

August 10, 2015

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

It's been a good experience

I'm not there often so my review is based strictly on the little contact I've had with the agency and the caregivers. My in laws haven't really had any complaints and they seem to be happy getting the extra help although it has taken some getting used to. Everything has been working out accordingly and as of now I would definitely recommend them to a friend.

Anonymous

Home Care

Family/friend

April 30, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Extremely Responsive

They are doing a great job. The Home Care Matters agency is excellent. They are extremely responsive with excellent quality people. I would highly recommend this agency to anyone looking for 5 star quality. They are very clean and very friendly. The value is great. The care givers do such a good job at taking care of my loved one.

Anonymous

Home Care

Family/friend

March 8, 2015

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Just getting started with Home Care Matters. My initial impression is that that this service is exactly what I have been looking for. They have provided a team of overnight caregivers who will work with me to become familiar with my Mom's situation and my home set up. One of my team will always be available.

Barbara R,

Home Care

Family/friend

November 25, 2014

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Home Care Matters REALLY cares!

When our family needed help, we were referred to Home Care Matters. We saw that they were the right fit of services and people after meeting with the owner. They were very thorough developing the care plan. Communication was great. They care. We highly recommend them, too!

Anonymous

Home Care

Family/friend

November 17, 2014

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great Service

Valarie was very understanding and helpful!! It was a tough time for me and my family and Valarie was incredible in helping us through it. I am very greatful and she has provided the BEST care for my mom. I will recommend her to my friends and family.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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