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Ivy Park at Burbank

2721 W Willow St, Burbank, CA 91505

For pricing & availability:
(866) 374-4058
8.0
Review score
28 reviews
Add review
8.0
Review score
28 reviews
  • 5 star
    39%
  • 4 star
    25%
  • 3 star
    25%
  • 2 star
    4%
  • 1 star
    7%
See all reviews
8.3
Review score
2963 reviews
96 facilities
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Ivy Park at Burbank
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Stephen K

Spouse or partner of resident/client

5.0 out of 5 stars

Ivy Park for memory care.

We toured six facilities. We loved Ivy Park right away. The facility is modern, spacious and lovely. We met with [name removed] and when she showed us the 2nd floor memory care room, restaurant, and living room, we were very impressed. We were able to move in right away. The caregivers are wonderful. They are attentive and caring. My wife seems very happy there, and they seem very happy to have her there.

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Ivy Park at Burbank

Ivy Park at Burbank is a senior living community set in the charming and desirable city of Burbank, CA. Easily accessible from Highway 134, the community sits at the foothills of the Verdugo Mountains and boasts landscaped grounds, a feeling of community and more. At Ivy Park our seniors are empowered to maximize their independence and personal growth. We partner with our residents to provide customized care and support. In doing so, we find new ways to bring joy, wellness, and ease to the lives of our residents and their families. No matter what age, no matter what season, our focus is on the whole person. Delicious food, great conversation with friends, and a warm environment is what you can expect while dining at our restaurant, Vine at Ivy. Our culinary team makes food that is simple, seasonal and delicious, made with whole ingredients and cooked just for you. Our menus change seasonally to make sure you have an abundance of variety and choices. Our goal at Ivy Park is to make every resident feel comfortable and inspired to live their best life, day in and day out. Ivy Living is designed to be a vibrant, joyful, and purposeful...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Ivy Park at Burbank

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Ivy Park at Burbank

8 out of 10
Review Score28 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.1
Friendliness
4.1
Care Services
3.8
Staff
4.7
Meals & Dining
3.7
Activities
3.8
Value for Cost
3.8

A Place for Mom has scored Ivy Park at Burbank with 8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Ivy Park at Burbank has 28 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 28 reviews

Last Updated: 8/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Stephen K

Memory Care

Family/friend

August 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Ivy Park for memory care.

We toured six facilities. We loved Ivy Park right away. The facility is modern, spacious and lovely. We met with [name removed] and when she showed us the 2nd floor memory care room, restaurant, and living room, we were very impressed. We were able to move in right away. The caregivers are wonderful. They are attentive and caring. My wife seems very happy there, and they seem very happy to have her there.

Anonymous

Assisted Living

Family/friend

August 8, 2025

1.0 out of 5 stars
Verified Review

Review for Ivy Park at Burbank

The director was fired for kicking my mom out

nicolette henry

Memory Care

Toured community

April 21, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Community Tour

I only toured this community, so have not experienced it in action. My tour guide was very warm and informative/ attentive to all my questions and concerns. Staff were welcoming, residents seem relaxed & happy. The facility itself is beautiful and clean.

Anonymous

Assisted Living

Family/friend

April 18, 2025

5.0 out of 5 stars
Verified Review

Happy with our choice

It's a very nice facility and thankfully [name removed] has been settling in nicely there and we can have confidence that she is being well cared for and looked after.

Anonymous

Memory Care

Family/friend

July 26, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

Hoping for improvements

The care staff in the AM was caring and loving. They have let management staff go and many care staff. They recently brought in a new community director to improve the community in many departments. Hopefully it will be successful. The food was carb heavy and individual dietary needs were not considered. The activity staff changed and I'd find the residents sitting with a monitor to watch. Interaction was good when they brought in dogs or goats with their handlers. Mom was happy with the care staff and most made her feel very cared for and cared about. But there were 4 different memory care directors in the almost 2 years mom was there leading to a lack of routine and strong leadership. But really hoping the new director will make the necessary changes. My brother and I met with her after mom passed away to give her our observations. She was not only receptive but she had made the same observations and had already started to make big changes.

Anonymous

Independent Living

Resident/client

April 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

My Experience

I am currently a resident at Ivy Park at Burbank and things have been mostly great for me here, so far. I don't know much about the assisted living part of Ivy Park since I am an independent living resident. And there are not many independents. So, most of the activities are geared to assisted and memory care.

Anonymous

Assisted Living

Family/friend

February 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Pleased

At this point we would say it's a good place. As I said it's only been a little over a month that she's been there and we're still working out a few kinks. But their response so far to any of our questions/concerns has been good.The main reason we picked it is because they include memory care tenants with assisted living in their activities. We wanted her to have an active social life. The other reason is that the community is close to family members so we can see her often.

anonymous

Memory Care

Family/friend

March 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Top notch care and staff

The main reason we chose Ivy Park at Burbank to begin with was because the location of the facility is very close to my house and her doctors as well. Everyone is friendly and caring. The staff are very helpful to both the resident and the family. They kept the family aware of the residents situation. I am very grateful to Ivy Park for the care given to my mother.

Anonymous

Memory Care

Family/friend

November 4, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Compassionate and Friendly Services and Staff

I would recommend the community to others for their loved ones now. We had a rocky start; however, we feel it has gotten better. There has been some staffing changes the community is working on. [name removed] is an amazing Activities Director. The community was able to listen to the family's concerns about promises made during the tour, and rectify these. There are three meals a day served to the residents. The community allows family to eat with our loved one on a patio and in the dining room. They have even allowed us to bring food into the community for our loved one to enjoy.

Anonymous

Memory Care

Family/friend

June 14, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Mom liked it here

We liked this community while mom was living here. The food was good and they offered some nice amenities. The staff here were friendly and helpful. Unfortunately mom was no longer able to care for herself so she needed to move into another place.

Anonymous

Memory Care

Family/friend

December 19, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The Perfect Fit For My Sister

My sister is doing very well and it content and very happy here. She says it is the perfect place for her. It is a large community with 8 levels and with many people to meet. I am very grateful for the community and glad it worked out for my sister. This is also a convenient place for me to visit her.

Anonymous

Memory Care

Family/friend

December 26, 2015

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Nice Place But Kitchen Troubles

I helped my aunt choose Vintage at Burbank and she's been there now for several months. I have been a bit surprised to learn, after the fact, that despite the high cost of this place, the people who live there have pretty much no say in the food they are served. Not that you can make everyone happy all the time, but the chef or whoever makes the grocery list apparently pays much attention to any of the ongoing requests of the tenants. For $5K or 6K a month, you'd think you could get toast on the bread you want or asking for some other kind of fish instead of Talapia (which incidentally has the LEAST nutritional value of all the fishes). I know that many elderly people have issues with their diets and a loss of appetite is common, so this really is not a small thing. I have another relative at The Village at Northridge and the food options there are amazing. Similar cost as well, so maybe we will be making that change for my aunt if they continue to be unwilling to hear from their tenants.

Anonymous

Memory Care

Toured community

July 29, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Really liked the room sizes...

Really liked the room sizes. But it's right by the hospital and a lot of sirens and building noise. The staff was great and residents seemed happy.

A Place For Mom Customer

Memory Care

Toured community

December 27, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

May be too big. Dad prefer...

May be too big. Dad prefers smaller complex.

Robert Heath

Memory Care

Toured community

December 13, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Vintage Burbank

Vintage Burbank has a very warm and friendly atmosphere. The physical layout looks more like an upscale hotel than a senior living center. The staff does a wonderful job assisting the residents and planning lots of activities. I was impressed with their dining room which is run more like a restaurant - there is a menu with lots of choices for the residents. I looked a 5-6 places before deciding that this home was the best place for my mother.

Jordan, K.

Memory Care

Toured community

November 19, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A Place for a Daughter too!

Vintage Burbank has the luxury of a five star hotel crossed with the fun of a college dorm. I toured the facility with my brother and neither of us would want our mother anywhere else.

carol p

Memory Care

November 8, 2013

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.5
Care Services
2.0
Activities
3.0

Couldn't fulfill selling points.

Vintage is a lovely place, great food and nice caregivers. But, I put my husband in dementia floor, "Recollections". Sales team told me he be looked in on every 15 min at night as he gets up a lot and has balance and hallucination problems. This didn't happen--2 people can't watch 22 residents and check that often. Also, they said he would have a mat by his bed to inform them if he got up--that didn't happen. They were not always doing the activity on the schedule--the stimulation we wanted him to have. While it's a nice environment, I realized that my husband needs more one on one care than they could provide. It just wasn't a match for him. We moved him home after one month. They were more than fair with the moving-out settlement and they were improving on some of my complaints.

Family Member

Memory Care

Family/friend

October 15, 2013

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0

Terrible Communication

That was a nightmare. There was a lot of turnover of staff. The executive staff doesn't really give a crap about the residents and their communication skills were horrible. Something would get broken or lost and there's no notification so when I go to visit and I ask about it all they can say is "I don't know." They lost her glasses a couple of times and her dentures once - stuff that was important to living they were negligent with and I didn't appreciate that. The staff in general, I just didn't really like that I had to deal with them. The food is very budget oriented. The floor she lived on was for people with memory loss and it's like they got the crap food. They ate spaghetti everyday and soup. The people downstairs got hamburgers and different things. It's like they gave preferential treatment because they were cognizant of what they were eating.

Daughter

Memory Care

Family/friend

September 25, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Friendly and Willing Staff, Some Organization Issues

It's working out good. My mom's there and she's just moved in and is trying to get settled. So far it's going well. She was getting a little bit swollen because she was eating too much salt so we're trying to get a low salt diet set up. It's been taking a little while. They're not quite on the ball with that. My mom has asked for a bowl of fruit with breakfast and sometimes it never comes. I've been there when it takes them a really long time to get things. So it doesn't seem 100% organized but everyone's very friendly and willing. I talked to them and it turns out we need something from the doctor in writing to get the low salt diet which we were never told. We're getting it worked out. it's not the end of the world.

A Place For Mom Customer

Memory Care

Toured community

August 27, 2013

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Didn't like the location it...

Didn't like the location itself, in the middle of flat Burbank. Something closer to the hills would be better

Ivy Park at Burbank

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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