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Lacey Creek Supportive Living

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4200 Lacey Rd, Downers Grove, IL 60515

For more information about senior living options:
(866) 374-4058
8.6
Review score
16 reviews
Add review
8.6
Review score
16 reviews
5 star
49%
4 star
19%
3 star
13%
2 star
13%
1 star
6%
See all reviews
7.1
Review score
778 reviews
78 facilities
Lacey Creek Supportive Living
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Lacey Creek Supportive Living Community Exterior
1111 Photos available
22 Floor plans available
Lacey Creek Supportive Living in google map
street view of Lacey Creek Supportive Living

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Anonymous
-
Child of resident/client
5.0
Review for Lacey Creek Supportive Living
I would say that it was a wonderful place for parents on fixed income. And even if you are private pay they provide a ton of activities and access. It is located in a great spot as well within reach of additional services from 2 townships[facility removed].

About the facility
Lacey Creek Supportive Living

Lacey Creek Supportive Living offers just that—supportive living. Nestled in the town of Downers Grove, Illinois, Lacey Creek offers a plethora of supportive services designed to respect each residents’ unique needs. Here, residents choose how much assistance they receive as they begin a new phase of exploration, freedom, and leisure. With convenient access to a range of amenities such as salon services, a country store, and fitness center, residents benefit from an abundance of free-time. Our interiors are elegant and tranquil with sleek, wooden finishes and generous lighting to create an environment that feels like a first-rate hotel. Our beautifully-appointed apartments are similarly designed and serve as an ideal place for residents to relax and revel in all that retirement living has to offer. To discover all that Lacey Creek Supportive Care can provide, contact an A Place for Mom advisor today.

Community Amenities and Services

At Lacey Creek, an array of unique attractions allow residents to experience the best that life can offer right at home. With rows of tiered seating, our onsite movie theater serves as the perfect place for residents to view new releases without the stress of travel and large crowds. You’ll often spot community members...

Read more

Senior living options offered

Assisted Living

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Amenities
at Lacey Creek Supportive Living

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Common areas

  • Outdoor Common Areas
  • Beauty Salon
  • Central Fireplace
  • TV Lounge
  • Outside Patio
  • Indoor Common Areas
  • Computer or Media Center
  • Library
  • Private Bath

Recreational areas

  • Movie or Theater Room
  • Game Room
  • Piano or Organ
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Activities

  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Walking Club
  • Gardening Club
  • Bible Study Group
  • Activities Off-site
  • Live Musical Performances
  • Cooking Classes
  • Activities On-site
  • Holiday Parties
  • Happy Hour
  • Day Trips and Outings
  • Wii Bowling
  • Devotional Activities Offsite
  • Art Classes
  • Yoga / Chair Yoga
  • Trivia Games

Compare

Lacey Creek Supportive Living Community Exterior
Lacey Creek Supportive Living

4200 Lacey Rd, Downers Grove, IL 60515

Sunrise of Naperville North community exterior
Sunrise of Naperville North

535 West Ogden Avenue, Naperville, IL 60563

Brookdale Glen Ellyn community exterior
Brookdale Glen Ellyn

60 North Nicoll Avenue, Glen Ellyn, IL 60137

Cantata Adult Life Services a CCRC
Cantata Adult Life Services a CCRC

8700 W 31st Street, Brookfield, IL 60513

8.6
Review score
16 reviews
8.6
Review score
16 reviews
5 star
49%
4 star
19%
3 star
13%
2 star
13%
1 star
6%
9.9
Review score
65 reviews
9.9
Review score
65 reviews
5 star
71%
4 star
18%
3 star
6%
2 star
2%
1 star
3%
9.8
Review score
104 reviews
9.8
Review score
104 reviews
5 star
75%
4 star
21%
3 star
3%
2 star
1%
1 star
0%
9.8
Review score
15 reviews
9.8
Review score
15 reviews
5 star
80%
4 star
13%
3 star
7%
2 star
0%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Lacey Creek Supportive Living

8.6Review score16 reviews
8.6
Review score
16 reviews
5 star
49%
4 star
19%
3 star
13%
2 star
13%
1 star
6%
Gardant Management Solutions
7.1
Review score778 reviews78 communities
Write a review
A Place for Mom has scored Lacey Creek Supportive Living with 8.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Lacey Creek Supportive Living has 16 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.2
Friendliness
4.0
Care Services
3.8
Staff
4.2
Meals & Dining
3.4
Activities
3.7
Value for Cost
3.9
A Place for Mom has scored Lacey Creek Supportive Living with 8.6 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Lacey Creek Supportive Living has 16 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-16 of 16 reviews
Anonymous - Family/friend
Assisted Living
November 26, 2024
5.0
Verified Review
Welcoming and caring
The staff at Lacey Creek were very friendly and acted quickly on any concerns or things we needed.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 21, 2024
3.0
Verified Review
Nice place overall
Yes, it takes them a while to answer the buzzer when people aren't in the front to open the door to get into the facility. This after 8:00pm. I think they get notified via pager or something like that. That could be improved. But this has happened to me before 8:00pm where no one is at the front desk and I stood there 15-30 minutes waiting for someone to buzz me in. This happens when I try to call my dad and can't hear his phone because he's watching a blaring television because he lost most of his hearing. I try to make sure my dad knows I'm stop by and to meet me at the door so I'm not waiting. I think Covid hurt facilities like this where it's hard to find people to stay at a job like this to work the front desk. So I understand there situation. From what I've seen it is a good place.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
1
Activities
4
Value for Cost
3.5
Anonymous - Family/friend
Assisted Living
August 2, 2024
5.0
Verified Review
Review for Lacey Creek Supportive Living
I would say that it was a wonderful place for parents on fixed income. And even if you are private pay they provide a ton of activities and access. It is located in a great spot as well within reach of additional services from 2 townships[facility removed].
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 26, 2024
4.0
Verified Review
Overall Satisfied
The staff was good for the most part, although it seemed like overnight staff was lacking slightly. The variety on the food menu could have been better and there could have been more heart healthy options.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
5
Sandra - Family/friend
Assisted Living
November 28, 2023
5.0
Verified Review
Lacey Creek Review
The staff seems like they go out of their way to know all the residents and their family. They are all quick to ask if anything is needed. The staff have a lot of responsibilities each day but they have a smile on their faces and ready to lend a hand I would definitely recommend Lacey Creek to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
September 26, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a great tour experience the place is really nice
JC - Family/friend
Assisted Living
August 18, 2022
4.0
Verified Review
Great Environment
It is a clean community, and the apartment seems to be pretty clean. the people are pretty friendly and nice. My loved one has no complaints about the food. There was only one, issue with no one being at the front desk, and I waited a long time to get buzzed in. That is not there fault, it could have to do morse with staffing issues but it would be nice if they could answer the door quicker. Overall, the place is clean, newer than other places, and the staff is really nice. I would recommend.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
June 29, 2022
5.0
Lacey Creek-Downers Grove
I toured several convenient care facilities. This one stood out from the moment I walked in the door. Beautiful facility! Wonderful, friendly staff!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Betty - Resident/client
Assisted Living
April 21, 2022
1.0
Terrible
Do not put your loved one in this facility. Horribly understaffed. My Mother has been here for a few months and many times her meds were mixed up. She was given a shot that was not for her. Luckily she didn't have a fatal reaction. Food is terrible. Dangerously understaffed and the few staff there are underpaid and doing multiple jobs that they're not trained to do. This place is dangerous for your loved one.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Ron - Family/friend
Assisted Living
March 10, 2022
5.0
Verified Review
worked well for us so far and helped take the burden off our shoulders
Our loved one is happy there so far, he is enjoying having the meals being delivered to the room since the dining hall is still closed off and the activities are still pretty limited because of the covid restrictions. The staff team is pretty accommodating but communication with the administrative people has been a little bit of a struggle for us especially when it comes to the paperwork
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
Elvira Stawarski - Family/friend
Assisted Living
May 19, 2020
5.0
Verified Review
A great Supportive Living option
Both the staff and the residents at Lacey Creek are very friendly and welcoming. The food is good, I would like to see more fresh options. There is limited outdoor space. Location was great for us. The fact that they are Supportive Living and my mom can spend down and go onto Medicaid while remaining at the community was a big factor for us. It is a very nice place. We were looking forward to the socialization of her being able to share meals and activities with friends. Now with the quarantine they are all in their rooms which is hard. I hope this is over soon.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Anonymous - Toured community
Assisted Living
May 1, 2019
5.0
I thought the facility was very nice. I liked the fact that the residents are included in decisions and daily planning. Dining area very nice - food looked good, choices can be made. Everything was very clean & orderly They also have a theater room to show movies. Residents looked happy & staff was friendly. Based on my observations I would give a 5 star rating.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Family/friend
Assisted Living
March 18, 2019
2.0
Not so sure
The good things first: Lacey Creek is a newer facility that is clean and well kept. The rooms are spacious and in good condition. There are activities to keep residents busy. The not so good: Medication errors: My family member experienced medication errors several times ( in regards to amount and dosages). This I see as most troublesome. While most of the staff are pleasant, there are some who have been abrupt and rude. The building, although new, has had a breakdown of its elevators, which led to residents not being able to do some of the activities they like.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Family/friend
Assisted Living
March 16, 2019
2.0
New facility with some disappointments
At first, I was very excited about my mom finding a facility that is fairly new and not extremely far from me. My excitement has worn off as I am beginning to see some of the faults of this place. A major issue was that the staff who are supposedly managing her meds have messed up her pills and dosages several times even after my mom informed them of the correct dosing. Very disappointing, not to mention downright dangerous, as many elderly take heart medication. Another disappointment is the staff. My mother went to the health staff office once as she wasn’t feeling well, only to be treated rudely and without compassion. I have seen staff hanging out chatting or on their phones, seems to be the norm nowadays. Although the building itself is fairly new, a set of elevators broke down almost 2 months ago and has not yet been fixed. The residents used to be able to go to the library, beauty salon, use the exercise room and watch movies in a theater in the lower level of that building. Since the elevators have broken dowm, they lost access to those activities. Disappointing considering the 5,000 per month they ask for staying there. Food quality is average to less than average. Overall, disappointing.
Cleanliness
3
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Anonymous - Toured community
Assisted Living
August 2, 2018
3.0
Clean. Residents didn't appear interactive. Heather was knowledgeable. Mom wasn't thrilled. Distance was greater than [name removed].
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Family/friend
Assisted Living
September 26, 2017
4.0
Verified Review
Settling In
Lacey Creek Supportive Living is a beautiful brand new facility. Mom is settling in and still acclimating to her new surroundings. The atmosphere is warm and inviting. The staff is very welcoming to us when we come to visit mom. The staff is very friendly and attentive to my mom's care needs. The staff is easy to communicate any questions or concerns regarding my mom's needs. I have not had a chance to dine there with my mom but I've seen the meals prepared and the meals they serve look good. I love the place, people are out and about and look happy. They do offer activities for the residents. They also provide transportation to go to doctor appointments, shopping trips, and other excursions.There is no sitting area in the front but there is a nice patio area in the back to get out and enjoy the fresh air. I would recommend this community to see if it's the right fit for their loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-16 out of 16 reviews

Neighborhoods
around Lacey Creek Supportive Living

See what the neighborhood has to offer and what’s nearby:
Lacey Creek Supportive Living in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.

Frequently Asked Questions
about Lacey Creek Supportive Living

Lacey Creek Supportive Living offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Lacey Creek Supportive Living 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (630) 964-7720 to reach a resident at Lacey Creek Supportive Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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