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Lakeshore Assisted Living and Memory Care

5250 Medical Drive, Rockwall, TX 75032

For pricing & availability:
(866) 374-4058
8.5
Review score
52 reviews
Add review
8.5
Review score
52 reviews
  • 5 star
    50%
  • 4 star
    23%
  • 3 star
    15%
  • 2 star
    0%
  • 1 star
    12%
See all reviews
7.0
Review score
1481 reviews
58 facilities
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Lakeshore Assisted Living and Memory Care
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Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Lakeshore Assisted Living and Memory Care

My mom is happy. It's a great place for my mom. I can't imagine anyone else could serve seniors better. I would recommend Lakeshore to others who are looking for a place for their loved one.

Read all reviews

Lakeshore Assisted Living and Memory Care

Stone pillars, pristine landscaping, and the uninterrupted skyline surrounding Lakeshore Assisted Living and Memory Care give it its signature welcoming appearance. Tucked away in Rockwall, Texas, between Rainbow and Rockwall lake, our community lets residents enjoy a quiet, peaceful senior living setting. We provide exceptional assisted living and memory care services that are tailored to meet your unique needs.

We’re passionate about what we do and strive to surpass expectations. Activities, services, and amenities are all designed to support a fulfilling, secure lifestyle. Beautiful surroundings and our attention to detail helps create a space where residents can truly thrive. You and your loved ones can breathe knowing our caring, capable staff is here to support you every step of the way.

Community Amenities & Services

Between an exciting calendar of activities and our compassionate and attentive care services, residents can focus on the things that bring them joy and let go of the stresses that often come with maintaining a home. We frequently schedule outings where residents can experience new, exciting activities while staying connected with the surrounding community. Activities are planned with resident interests in mind and that can help encourage their independence. Spending an afternoon getting pampered in the...

Senior living options offered

  • Assisted Living
  • Memory Care

Lakeshore Assisted Living and Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Lakeshore Assisted Living and Memory Care

8.5 out of 10
Review Score52 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.2
Care Services
4.2
Staff
4.3
Meals & Dining
4.2
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Lakeshore Assisted Living and Memory Care with 8.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Lakeshore Assisted Living and Memory Care has 52 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 52 reviews

Last Updated: 8/18/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 18, 2025

5.0 out of 5 stars
Verified Review

Review for Lakeshore Assisted Living and Memory Care

My mom is happy. It's a great place for my mom. I can't imagine anyone else could serve seniors better. I would recommend Lakeshore to others who are looking for a place for their loved one.

Fran W

Assisted Living

Family/friend

October 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is happy

The facility is kept very clean and the staff are awesome!! The activities that they have for the staff are amazing. They also have family get togethers each season that are wonderful!! My mom is in a one bedroom apartment and it's very spacious!! She has a door out to the courtyard too. Not all apartments have that.

Missie V

Assisted Living

Family/friend

October 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Takes time but things are settling in place

Staff turnover but otherwise a safe , friendly place for my mom. Docs and nurse are responsive, PT, OT and speech therapy are wonderful. Front office is wonderful. Caregivers are wonderful. Mom has bonded with more than one caregiver. She trusts them and that is everything

Anonymous

Memory Care

Family/friend

September 3, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Lakeshore Assisted Living and Memory Care Review

They don't do much for activities unless the nurses get them out of their rooms. They need to put more consideration towards memory care activity wise and helping get the people out of beds and getting them moving. For those that can't get out of bed, making sure they are still getting some sort of circulation for their body, and also getting some socialization and not just sitting in isolation.

regina

Memory Care

Family/friend

August 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

I trust Lakeshore for my Mom's Care

They really care for the residents. They take their time with them. They are always kept clean and the place is clean as well. Based on the experience I have had so far, I would recommend Lakeshore Assisted Living to other families

Anonymous

Assisted Living

Family/friend

June 19, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Lakeshore Assisted Living and Memory Care

Do not go there. Staff hurt my mom. Didn't manage medication and care. Dropped her out of wheel chair onto concrete. She died a day later.

Jeremy P

Memory Care

Family/friend

March 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Felt like being "Home".

Their Marketing Director, [name removed], is amazing and such a caring person. As is [name removed], their Head of Memory Care. They both were integral in ensuring my uncle's time with them was excellent. [name removed], their head of Food Services, does an Excellent job of ensuring good quality food on a regular basis. They have lots of in house activities and will do their best to add things if you ask. They are in the middle of changing Directors. Their director, [name removed] left in February. I'm not sure who the new director is.

RD

Memory Care

Family/friend

September 14, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Beautiful Facility and Mom is happy

My mom is currently a resident at Lakeshore Assisted Living and Memory Care. There were several issues in the beginning. The director got involved at some point and the issues were finally straightened out. So, its much better now. Hospice and the social worker both communicate well. The facility is not communicating, but there is not a reason to at this time. The housekeeping is good, it's always clean. The move in process was pretty easy as well. Mom likes the food, they seem to have a variety and be balanced meals. This facility really is a beautiful place. Something that I think is also nice is that they have pictures of old Movie Stars on the hallway walls in mom's part of the building. I thought that was a neat idea. Mom's long term memory is good, so she remembers them. I would recommend Lakeshore Assisted Living and Memory Care to others.

Anonymous

Memory Care

Toured community

February 24, 2023

4.0 out of 5 stars
Verified Review

My Tour Experience at Lakeshore Assisted Living and Memory Care

From what I can remember, Lakeshore had the dementia patients separated from the others and did not give them access to the nicer community areas. Way to nursing home like.

Anonymous

Memory Care

Family/friend

February 15, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
3.0

Lakeshore Assisted Living and Memory Care

All the staff has changed. The few of the old staff that stayed are great. The staffing has been reduced to the point that care is suffering. I am looking to move my mom. It will be a long time before this becomes a resident centered facility again.

anonymous

Assisted Living

Family/friend

January 11, 2023

4.0 out of 5 stars
Verified Review

We've Been Happy with Lakeshore

A lot changed between touring and moving our family member in. There had been some turnover - the director was gone, and so was the marketing director. But they've filled those positions, and so far we've been happy. They had promised a one-bedroom and then didn't have one available at move-in, but they were nice enough to give us a two-bedroom for the same price and then allowed her to move to a 1-bedroom that was closer to the dining room when it became available. She has Alzheimer's but is in the assisted living section, and they come to get her for meals. There's a nice PT and his assistant who give exercise classes three times a week, and they usually come by and get her for those as well. Since those initial changes, we've experienced a consistency of staff - it has been the same people day in and day out, which impresses me.

Anonymous

Assisted Living

Family/friend

December 19, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My mom loves the activities available to her. She has a full- sized apartment which most of the communities in our area did not have. They have friendly staff.

anonymous

Assisted Living

Family/friend

November 15, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Excellent Facility

My parents are settled in and like it there. It's a good, safe place for your loved ones. They provide a high quality of care.

anonymous

Memory Care

Family/friend

October 7, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Rocky start but getting better

We had a bit of a rocky start. The director was fired during the move in process and she did not have the accommodations that were promised to us for over a month. It made it hard for my loved one to get settled. I know they have changed directors and I am hopeful that everything is going to change for the better.

John

Assisted Living

Family/friend

August 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

Friendly staff and great rooms

What grabbed our attention right away from the initial tour was the directors enthusiasm, that sold is immediately. We love the room layout, it is outstanding - it is something our loved one can live in long term, she has a little kitchen area and other spaces besides just a bedroom and bathroom. We have not had the meals ourselves and sometimes our loved ones complains but she is eating so overall the meals are good nothing concerns us, no red flags regarding the food. They do have some good activities going on. Based on the experience we have had so far we would recommend them to other families.

PD

Assisted Living

Family/friend

April 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.5

Mom is Happy There

We've been happy. It's everything we expected it to be. My mom is happy there. She's made a lot of new friends. I like the fact that she has a somewhat full size apartment rather than just a hospital room. Hers is on the courtyard, which is really nice. She's also on what they call their social hall, for the people who like to hang out after dinner and talk in the hallways, which has worked out well for her. On the food, she says they serve an awful lot of rice, pasta, and potatoes. She's really glad she doesn't have to cook anymore, but the dinner meal is not so good, and they end up throwing a lot of food away. But she loves breakfast, which they bring to her room every morning. She doesn't have to jump up and get ready - they bring all that good food right to her. And she's also grateful she's been able to keep her cat with her.

Lily A

Assisted Living

Family/friend

February 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

if you're needing a place to go, go to lakeshore first

upon first impression, lakeshore has a beautiful complex. they have upgraded a lot of their decorations, flooring and painting since we've been in contact with them. the staff up front are very friendly, i'm super impressed with this community.

Anonymous

Assisted Living

Family/friend

September 2, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

The community isn't perfect, but no community is. You kind of have to go with the mentality of, it is what it is. I'm satisfied with the community. The staff try their best to care for the residents. There are times they are short staffed.

Judy L

Assisted Living

Family/friend

July 29, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend it to anybody to put their parents in

We are very happy with our decision and choosing Lakeshore for our loved one. We loved it from the moment we saw it, it really is in no comparison to others communities. They have everything our loved one could possibly need and the director is just awesome.

anonymous

Memory Care

Family/friend

February 23, 2021

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Would not recommend

We did not have a good experience with Lakeshore. My mom went 3 weeks without having her hair washed. Her toenails were so long that they were cutting her feet, even though I asked them multiple times to cut them for her. We had no impact at all with her care or anything like that. I would not recommend them to others looking.

Lakeshore Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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