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Lancaster Village

4138 Market Street Northeast, Salem, OR 97301

For more information about senior living options:
(866) 374-4058
12 reviews
Add review
  • 5 star
    58%
  • 4 star
    17%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    17%
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Lancaster Village
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Lancaster Village in google map

Anonymous

Family/friend

4.5 out of 5 stars

Sense of community

My parents selected this community because it felt the most like a home environment, they felt welcomed , well received, there names were used frequently in communications, and they were most responsive to my parents. They were very supportive in the decision making process. They didn't push us into making decision quickly. They were clear about the move in process, clear about the costs, and worked with us. My parents are comfortable in their apartment. The food is the one area that needs improvement to accommodate for dietary restrictions. The staff team as a whole are good communicators and really know each resident and address them by name.

Read all reviews

Lancaster Village

Lancaster Village in Salem, OR is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for Lancaster Village

12 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.0
Care Services
4.3
Staff
1.0
Meals & Dining
4.0
Activities
3.9
Value for Cost
4.0

A Place for Mom has scored Lancaster Village with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Lancaster Village has 12 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-12 of 12 reviews

Last Updated: 9/18/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Melita V

Assisted Living

Family/friend

September 18, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
4.0

Looks nice on the outside

Look deeper than the outside. Horribly and consistently understaffed, especially in assisted living. Caregivers are loud, disrespectful (to families, residents and other staff); yelling at each other at front desk, demeaning to residents and seem to not want to be there. Med Attendants don't follow MARs/TARs, argue with residents that they are able to walk when they can't. One med Attendant refused to give my actively dying mother a prescribed PRN medication until hospice was notified and had to send an RN to remedy the situation. This same med Attendant refused to wear a mask when they were mandated in ALL Healthcare facilities statewide. Administration was notified of all violations but didn't seem to care other than an "I'm sorry". After 2 years, same person is not only still employed but trains new hires. When my mom was passing, she YELLED out "you're hurting me" when this same person was changing her. I had to request she not have ANY contact with my mother.

Anonymous

Independent Living

Family/friend

June 23, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.0
Value for Cost
5.0
Care Services
4.5
Activities
3.0

Sense of community

My parents selected this community because it felt the most like a home environment, they felt welcomed , well received, there names were used frequently in communications, and they were most responsive to my parents. They were very supportive in the decision making process. They didn't push us into making decision quickly. They were clear about the move in process, clear about the costs, and worked with us. My parents are comfortable in their apartment. The food is the one area that needs improvement to accommodate for dietary restrictions. The staff team as a whole are good communicators and really know each resident and address them by name.

Anonymous

Independent Living

Toured community

November 14, 2017

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

Not a good placement for anyone

We toured this community and it really shouldn't be an open facility. It is terrible I would never recommend anyone here. We know someone here and it's horrible what people do to the elderly or human period.

Anonymous

Independent Living

Toured community

August 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A nice tour for care

I toured this community for my new home. We liked the menu and the clean environment that we were able to see at the time of the tour. The menu looked healthy with a good variety. They have activities for the residents. We would recommend this community for families to tour for a good home

Anonymous

Independent Living

Family/friend

August 3, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0

Quick and Courteous

Lancaster Village has been really quick to respond to any needs we have. Any time I have gone to the front desk they have been quick and courteous to assist me with anything that has been needed for my loved one.

Anonymous

Independent Living

Family/friend

April 11, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

excellent staff

The best thing about Lancaster Village & Assisted Living is that they have a great staff that has been there for a long time, are excited to help out, and do a great job at what they do. My brother has only been in there for a couple of weeks so we are still getting acquainted with things and our experience is somewhat limited, but thus far we have been very impressed.

Anonymous

Independent Living

Family/friend

March 2, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Nice place. overall

They've done a good job overall at Lancaster Village! It is a nice looking, clean community, and the staff have all been very friendly and helpful. The staff are very attentive, there is always someone on hand willing and able to assist you. They also do a good job with the food!

Resident

Independent Living

Resident/client

August 8, 2014

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
5.0
Activities
3.0

It's a good place

It's a good place, and they do a good job at taking care of their people. Personally I am disappointed in the promptness or the participation. I don't find anything happening within 15 minutes of the scheduled time. The card games can be a little slow and leaves a little to be desired. The food is pretty good. They have pretty good service and they have five options.

Son

Independent Living

Family/friend

June 20, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Caring Staff

So far we’d give them a five overall! The staff is almost perfect. There’s just one exception. They have a lot of activities. It’s a good sized facility that has a lot of caring staff and offers activities. Parking is adequate. The food is good.

Anonymous

Independent Living

Family/friend

April 17, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They’ve been more than helpful...

They’ve been more than helpful getting my mother settled. I’d want other families to know that if you were in the area, this is the community that you’d want. I’d give them the highest score down the board. The staff is very friendly. The community is very clean.

Daughter

Independent Living

Toured community

January 2, 2014

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

Just OK

We know the manager at the retirement part of it. We were looking for assisted living, and it looked like good care, but building itself looked a little closed in. It wasn't bad, just not exactly what we were looking for.

A Place For Mom Customer

Independent Living

Toured community

December 25, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Nice as Cedar Village, but more homey...

Nice as Cedar Village, but more homey rooms open and people around

Lancaster Village

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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