31 Millersville Road, Lancaster, PA 17603
Anonymous
Loved one of resident/client
Great environment for an assisted living parent to live!
All are 5...Were pleased. The size. Large enough to offer opportunities but small enough to not be overwhelming. The "loop" all on one floor. Can't get disoriented!
Read all reviewsLegend of Lancaster
This elegant senior living community features cozy homestyle architecture in a quiet residential area. Lancaster County, Pennsylvania, is a lovely setting that offers classic historical cityscapes and wonderful open spaces, with Amish country to the south. The home has convenient access to shopping, dining, and medical centers, with plenty of other amenities all on site.
Community members have many spacious and inviting pet-friendly apartments to choose from, with private baths, walk-in showers, and convenient kitchenettes in the assisted living apartments. Each resident is offered a personalized care plan so that their needs and preferences are prioritized at all times. The community’s compassionate care staff are available to offer support with activities of daily living and a range of other personal support. The home also offers a professional memory support care unit for residents in need of cognitive support.
Community members can receive on-demand support from the home’s Personal Wellness Suite, or visit the spa for a relaxing whirlpool bath. The home features a movie theater for immersive screenings, a front porch and an enclosed courtyard for taking in the Pennsylvania sun, an elegant dining room, a post office, and a sophisticated library for relaxing over a book or a jigsaw puzzle.
Legend of Lancaster
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Legend of Lancaster with 8.2 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Legend of Lancaster has 70 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Assisted LivingFamily/friend
October 2, 2025
All are 5...Were pleased. The size. Large enough to offer opportunities but small enough to not be overwhelming. The "loop" all on one floor. Can't get disoriented!
Anonymous
Assisted LivingFamily/friend
September 3, 2025
Response times horrible. Sometimes waited 45+ min for anyone to come after using call button. Excuse was always not enough people. Food wasn't bad when first moved in but got worse as time went on. No variety bland taste small portions.
Anonymous
Assisted LivingFamily/friend
July 22, 2025
Every person staff member has been nothing but friendly and accommodating. From the nursing staff to the custodial and maintenance staff. They are taking great care of our mom and happy to answer any questions or concerns about our mom anytime we ask.
Anonymous
Assisted LivingFamily/friend
July 8, 2025
Understaffed and not sufficiently trained. No consistency in staff schedules which makes it difficult to build relationships. They can improve by; Better training with appropriate interventions to manage behaviors associated with dementia and memory challenges.
Anonymous
Memory CareFamily/friend
June 9, 2025
The staff is always willing to talk to you when you have a question or concern right up to the Director.
Theresa Burkhardt
Memory CareFamily/friend
April 5, 2025
This review is based on my brother-in-law (S**) admission. He has Alzheimer's. It's pretty bad he doesn't remember, incoherent, & paranoid. From first day there was lack of communication. Upper mgmt fired head charge nurse on spot before admission day. S** was put in room where previous occupant was relocated out because a female patient consistently came in his room. 5+ x a DAY! Seriously! Numerously, we found her sleeping in his bed, she had repeatedly defecated (diarrhea) in bed, on the floor & in the bathroom. Disgusting!! Mgmt. & staff knew of issue and still put S** in said room. Told there was NOTHING they could do!. Aggravation triggered S** to to act out. Staff couldn't resolve, no mgmt on site. Cops were called, took S** to hospital. Mgmt Said NO TAKE BACKS! Still in hospital to date. State on site for 3+ days. Knew a bout woman. Legends falsely ramped up staff+ . Surprisingly, as per friends this is normal at memory care facilities. They can't fix it. Very Sad.
Edwin S
Assisted LivingResident/client
April 2, 2025
Very friendly staff. Activities director keeps people busy with various activities. Food is varied and well prepared. Location is perfect. CVS drugstore within walking distance. Several medical offices about a mile away. So far, we have no complaints.
Kim W
Memory CareFamily/friend
April 1, 2025
Though they certainly were a handful of very kind professional caregivers. My experience for my husband was there was very little hands on ADL assistance. I even found or observed that assistance was not provided to residents who needed assistance to eat their meals. “I’m not allowed to feed residence “. I didn’t much understand this, but I did observe that this did happen.
Anonymous
Assisted LivingFamily/friend
March 10, 2025
In a nutshell shell the are terribly understaffed and should not be operating with out the proper people My Dad fell and injured himself too many times to count in a 6 week period and I had to find him a new place Would not recommend that place to any one
Anonymous
Assisted LivingResident/client
March 4, 2025
[price removed] charge for power wheelchair! Need more activities. Orientation to the facility would be helpful. Food is good breakfast is the best. Housekeeping of my room could be better. PS we just celebrated Madrid gras. We had mask beads snacks and music. It was great fun.
Anonymous
Memory CareFamily/friend
February 12, 2025
Staff need to have better qualification and skills. They also need a better administration. I would absolutely not recommend Legend of Lancaster to anyone.
Anonymous
Assisted LivingFamily/friend
October 23, 2024
What I like best is that it is small - 45 apartments in Personal care, so my mom is known by everyone and receives good care. The staff are great - very friendly and kind. The size of her apartment is perfect. The fact that it is one floor is wonderful. They could improve the food. I've had meals with her and the food is really bad. It is overcooked. Proteins are dried out and leather hard. Vegetables are cooked to the point of being mush. Most plates are returned to the kitchen with a lots of food on them. They need to make this area better.
B A
Assisted LivingFamily/friend
September 27, 2024
My husband is there many days a week to visit with his dad and said he is very pleased overall with the facility and staff. The only complaint I'm aware of that they've had some issues with is regular cleaning (housekeeping) of his dad's room and bathroom. They've addressed that with the director and seems to have improved.
Anonymous
Assisted LivingFamily/friend
May 16, 2024
I would say that they are not on top of their job. I feel as though they are shortstaffed and cannot accommodate like they should. Communication is not at its best with some staff members. It took me almost 2 months before they finally got physical therapy for my sister, which worries me because what if it was something more serious. I have only remained with Legends because I don't know that any other place is going to be any better.
Anonymous
Memory CareFamily/friend
May 3, 2024
I would definitely recommend Legend of Lancaster to others. They can handle many situations that are normally handled only by a nursing home. Hospitals and rehabs constantly said an assisted living wouldn't accept my mom, but Legend of Lancaster did and in my opinion did very well. All of the staff were friendly. I feel the long term staff went out of their way to make my mom comfortable. Unfortunately, they were experiencing a fairly high turnover at the end. The food was really very good. I ate many meals there and they were very good. Housekeeping was above average. The bathrooms in the rooms could have been cleaned more frequently, but were at least average. The move in process was very easy, and they were willing to supply most furniture including a tv at no additional cost. Communication was above average. They called day and night when necessary. The one improvement I would suggest is more staffing. They would frequently put a large number of residents in the TV room with no one to supervise them. That seems to be when arguments or falls were a little more common. They also partner with a very capable physical therapy group that did wonders for my mom. I would absolutely recommend Legends of Lancaster.
Anonymous
Memory CareFamily/friend
April 17, 2024
If they had the proper staff to care for my Dad and for the other residents that live there, I think it would be a great place and my dad would still be there. It's a shame. I would not recommend this facility to others at this time.
Fran D
Memory CareFamily/friend
March 25, 2024
Absolutely horrible experience for my uncle. He was there 3 weeks and in the er 7 times. He had two injuries we were never notified about. He had a Catheter and they did not keep him clean or his bag emptied without us asking them to empty it. No communication returned by director or the head nurse. I had to clean his room, change his sheets and do his laundry. It took us asking them to bath him. It was 9 days until he was bathed. I would not put a dog there. Short staff. The director is awful. Misleading as to what their care involves. Just want the rooms filled but no care involved.
Anonymous
Assisted LivingFamily/friend
March 12, 2024
Everyone is friendly and makes my mom feel at home. I know that someone is there for her at all times. I hope I can keep her there meaning that I can continue to pay the monthly fee. The location to where I live is really not that far but there is lots of traffic. I have to schedule my visits according to avoid the busy times of the day.
Anonymous
Memory CareFamily/friend
March 7, 2024
The staff is pleasant and welcoming, the facility is beautifully decorated, welcoming and pleasant. Weather permitting the two enclosed outdoor courtyards are lovely. Housekeeping is good and move in is easy-they will even provide furniture if available. Meals are very good, on time, tablecloths and linen napkins on each table. One negative observation: The facility is a senior living residence and has limited medical care; however, the sales office appears to "over-sell" the abilities of the staff. In the past year several residents left after a few weeks/months when their advanced medical needs were not able to be met. I would recommend the facility, we are happy having our father in memory care there. However, we do supplement his care by shaving him, tidying up his room, requesting laundry services (they always promptly respond), requesting clothing changes and showers. Administration has been working through communication challenges and is now being held accountable to the state due to tardy reports. There is an active family council in memory care which has been instrumental in significant changes in that residential area.
Anonymous
Assisted LivingFamily/friend
January 4, 2024
Overall happy with the care my mom has received so far. Frustrations around the continued turn over of the cleaning staff & having to ask for her apartment to be cleaned. The food is bad - proteins & veggies are over cooked. Laundry used to be good, but new process is lacking.
Legend of Lancaster
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.