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Lilac Chateau I

9724 Eucalyptus Court, Santee, CA 92071

For more information about senior living options:
(866) 374-4058
9 reviews
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  • 5 star
    78%
  • 4 star
    22%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
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Lilac Chateau I
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street view of Lilac Chateau I

Tom & Patti Boman

Family/friend

5.0 out of 5 stars

Review of Lilac Chateau I - Santee, CA

My mother has been in 4 different facilities over the years, she was unhappy in some and kicked out of others. At a couple of places we had to hire a person to look after her on top of paying for her facility. Lilac Chateau was a God send! We can't thank Kimberly and her staff enough for the more than excellent care she gave Margaret. She was treated like family and was never alone, always attended & safe and very happy which made our lives so much easier.

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Lilac Chateau I

Lilac Chateau I in Santee, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care
  • Residential Care Home


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Reviews

for Lilac Chateau I

Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.9
Activities
4.9
Value for Cost
4.7

A Place for Mom has scored Lilac Chateau I with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Lilac Chateau I has 9 reviews with an average "overall experience" of 4.7 out of 5.

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1-9 of 9 reviews

Last Updated: 10/25/17

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Elizabeth Ederer

Memory Care

Family/friend

October 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Lilac Chateau, Santee, Ca

Everything is excellent.

Tom & Patti Boman

Memory Care

Family/friend

October 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Lilac Chateau I - Santee, CA

My mother has been in 4 different facilities over the years, she was unhappy in some and kicked out of others. At a couple of places we had to hire a person to look after her on top of paying for her facility. Lilac Chateau was a God send! We can't thank Kimberly and her staff enough for the more than excellent care she gave Margaret. She was treated like family and was never alone, always attended & safe and very happy which made our lives so much easier.

Susan K. G.

Memory Care

Resident/client

October 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Lilac Chateau I - Santee, CA

It was the best! I was treated with love ans respect, great food, if I ever run away from home this is where I will come! Thank for taking great care of me!

Gary Whited

Memory Care

Family/friend

October 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Lilac Chateau I - Santee, CA

Lilac Chateau has been a blessing for my Mom and myself. The home is always clean and like living in your own home. Personal care and interaction. She as been there approximately 2 years. She eats well and gets her meals on time, personal hygiene. Always clean, no odors, she is very happy there. Her caregivers are wonderful. I am very happy my Mom if safe.

Anonymous

Memory Care

Family/friend

May 12, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

It's beautiful, I think it's the best thing to happen to my wife so far.

It's beautiful, I think it's the best thing to happen to my wife so far. They treat her so well and are so kind to her. I can't say enough good things about them.

Anonymous

Memory Care

Family/friend

December 6, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Great staff

The rooms here are very nice and the facility is very clean and well run. The staff here is great and they interact well with the residents. They could do a better job with communicating small things to the family so that we will know everything that is going on.

Lorraine

Memory Care

Family/friend

October 30, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Fell in love with this place on my first visit. Kimberly and her staff were great. So happy I was able to find this place for my dad.

Family Member

Memory Care

Toured community

September 11, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We were really impressed with everything except the administration.

I loved the staff here. It was a nice facility and they tried having activities. There were a lot of families there, and that was reassuring. They all seemed pretty satisfied. Our only issue was that we had told them when we talked to them that we couldn't make a definite decision until after we were able to get some things in order and see where we were. They told us they would hold it for us if we put some money down. A month went by and they told us they wanted a month of rent for holding the room. They had not discussed this with us and we had not agreed to it. They then tried to keep the deposit even though we had not signed an agreement, and nobody ever said anything about it being non-refundable. There may have been a language barrier there, and that may be what caused the miscommunication, but we were disappointed that it turned out that way. We did get our deposit back, but their administration seemed poor. The rest of it was good and we were really impressed.

A Place For Mom Customer

Memory Care

Toured community

December 28, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Clean. Good layout. Private room...

Clean. Good layout. Private room. Has a pet (dog). Very nice environment with the added benefit of a private room and less money.

Lilac Chateau I

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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