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Maple View Terrace

279 Horton Street East, London, ON N6B1L3

For pricing & availability:
(866) 374-4058
20 reviews
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  • 5 star
    35%
  • 4 star
    40%
  • 3 star
    15%
  • 2 star
    10%
  • 1 star
    0%
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Maple View Terrace
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Maple View Terrace
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Maple View Terrace in google map
street view of Maple View Terrace

Jackie

Child of resident/client

5.0 out of 5 stars

Very pleased

The staff members at Maple View Terrace has been wonderful from top to bottom - from the day to day workers, the maintenance team, the front desk workers and upper management are so friendly and treat our loved one and the other residents with respect. If we ever have any issues or concerns they are handled immediately. Our loved one really enjoys the meals, she says they are very good. We like how there is always security at the community. Our loved one is treated very well there and we would absolutely recommend the Maple View Terrace community to other families, it is a lovely place.

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Maple View Terrace

Maple View Terrace is a welcoming and warm retirement community offering affordable, spacious suites and high standards for quality care and support. One of the highlights of this well-established community is the experienced and dedicated long tenured team, proudly serving the South London community for over 45 years.

This is a vibrant community in every way, with a variety of acclaimed daily programs to choose from, well-used common areas, and a wonderful multicultural mix of residents and staff. Retirement living at Maple View Terrace is designed to help residents remain as independent and active as they want to be, while offering the right amount of support tailored to the needs of each resident.

Maple View Terrace is part of the Oxford Living family, a new approach to retirement living providing all the services for you to age in place and not have to relocate to another facility.

Senior living options offered

  • Assisted Living
  • Independent Living

Maple View Terrace

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Maple View Terrace

20 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
4.4
Staff
4.5
Meals & Dining
4.0
Activities
4.5
Value for Cost
4.0

A Place for Mom has scored Maple View Terrace with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Maple View Terrace has 20 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 20 reviews

Last Updated: 2/22/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jackie

Independent Living

Family/friend

February 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

Very pleased

The staff members at Maple View Terrace has been wonderful from top to bottom - from the day to day workers, the maintenance team, the front desk workers and upper management are so friendly and treat our loved one and the other residents with respect. If we ever have any issues or concerns they are handled immediately. Our loved one really enjoys the meals, she says they are very good. We like how there is always security at the community. Our loved one is treated very well there and we would absolutely recommend the Maple View Terrace community to other families, it is a lovely place.

anonymous

Independent Living

Toured community

April 15, 2022

3.0 out of 5 stars
Verified Review

Tour experience

Overall Maple View Terrace seemed like a good facility. There are more residents who live here because they offer independent living as well as assisted living. I wanted a place that only offered independent. The units were also a little too small for my liking.

Isolde

Assisted Living

Toured community

April 27, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

I personally like older buildings, with all the woodwork that’s inside. But my loved one didn’t like it. She thought it was really dark. I just thought it was cozy! But there was no air conditioning there in that part of the home, and that would be really hard on her.

nitin patel

Assisted Living

Family/friend

April 8, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

nice place

affordable place. good retirement home

Anonymous

Independent Living

Family/friend

January 18, 2019

3.0 out of 5 stars
Cleanliness
4.5
Friendliness
4.0
Value for Cost
4.5
Care Services
4.0
Activities
4.0

Mapleview Terrace

The PSW workers are excellent they took very good care of my parents most of them went above and beyond what was required. The Manager is excellent. The administration staff is not very organized and paperwork was either lost or not forwarded to whomever needed it. Unfortunately the number one thing we counted on was having the medication handled. This is where they failed the most. Upon first arriving medication was given for both of my parents but the staff lost one set of medications. It seems whenever we had a new medication being introduced the staff couldn't seem to dispense it. It got to the point where one parent took over dispensing their own medication as they could not count on the staff.

Anonymous

Independent Living

Family/friend

December 8, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Maple View has been a good community for our father for the past 10 months. Unfortunately his health has declined causing hospitalization and now waiting for long term care to become available.

Kelly Mulvey

Independent Living

Family/friend

November 11, 2018

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

My Uncle is happy

My uncle is really enjoying his new lifestyle

MARY MACDONALD

Independent Living

Family/friend

November 10, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great place for respite

My Uncle stayed at Mapleview Terrace for 7 and 1/2 weeks for respite. They helped him get strong enough to go home by giving him his prescribed medications and good meals. The staff were very kind to him and their services were much appreciated. Without them, he wouldn't have been able to go home. It also helped him to get back into a regular routine of going to bed at a decent hour and getting up early in the morning. This is wonderful as his medications have to be taken it proper intervals for them to work. Thanks Mapleview Terrace!

Anonymous

Independent Living

Toured community

June 28, 2018

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

The location almost had me cancel as it's in a sketchy area of town. [Name removed] was very pleasant but I didn't like that I saw few residents. There was Bingo going on downstairs so maybe that accounted for it being so quiet. It was too much like her being back in her apartment. After seeing Ashwood Manor, it fell short.

Anonymous

Independent Living

Toured community

October 16, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

I was not as impressed with this venue. Although there were some good features, I found it lacking in many ways. It was not as clean and organized as I expected it should be. The people were nice, but it's not the place I want for my Mom. Thanks-[Removed]

Isolde

Independent Living

Family/friend

March 15, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Mapleview Terrace

After viewing many different homes, mom decided on Mapleview Terrace. The room she chose was larger than some others that had higher prices. She has plenty of room for a love seat, twin bed (a double would be OK also), a small armoire, a TV cabinet and side tables, and the room comes with 2 closets. There is a lot of counter space in the bathroom with lots of storage underneath for her plastic drawer storage towers. She said there are many options for meals and snacks, and if you miss a meal such as lunch, because you were out, there are still options for sandwiches, fruit, cookies, etc. All the staff we have met are very friendly and accommodating. There is always some cleaning going on somewhere. It has a nice atmosphere for visiting and mingling and getting to know people. Mom seems happy there so far, but it has only been two weeks and she's not quite unpacked. Basic cable and telephone is included in the fee, you do not have to arrange this separately, they do it for you.

Susan Hancox

Independent Living

Family/friend

November 29, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Place

We love it for my Mom she is very happy there . It is very clean, good food, good help when needed friendly staff .We are very happy she is there thanks again

Sharon Flynn

Independent Living

Resident/client

November 1, 2016

5.0 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
5.0
Activities
5.0

mapleview terrace respite

Mapleview Terrace was a great place to respite. I was there for 5 weeks in a cast. All the doors were wide enough for my wheelchair..The garden is the little slice in heaven in downtown London.. it made Mapleview feel twice as big. The garden is wheelchair accessible which was a huge bonus.. the food was delicious, the soup tasted like my grandmother made it.. the tv in my room with all those channels was a real treat since i have basic cable at home. The staff were very caring and friendly. i felt so welcome right from the first moment i arrived .

Paula Curran

Independent Living

Toured community

October 8, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

My family and I are very pleased with the advice given to us by A Place for Mom. Thank you

Paula Curran

Independent Living

Toured community

October 8, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

My family and I are very pleased with the advice given to us by A Place for Mom. Thank you

Anonymous

Independent Living

Toured community

September 9, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Maple view terrace is very nice, airy and great atmosphere. I'm actually encouraging my uncle toward this one. He's still being stubborn, so it's out of my hands now.

Allinda

Independent Living

Family/friend

June 12, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Fantastic Find!!

My mother-in-law moved into Maple View a little over a week ago. The process was made so much easier because of the staff at this facility. They were so accommodating and helpful throughout the process of touring facilities, deciding on the right place and time, and setting up the move. I cannot say enough about this location. Initially, we were not going to tour it as the location did not seem ideal, and from the outside, it did not look "exceptional". Once we stepped foot inside, though, that perspective changed. It is beautifully decorated and maintained. Very modern and fresh. Communal balconies on each floor, a beautiful secure courtyard, friendly and helpful staff on the reception desk, building security, good food and the list goes on. This facility has all the things that we felt our loved one needed at this point in her life. It gives us peace of mind that she will be allowed to maintain independent living, but ensure that she is eating well, clean and cared for.

Anonymous

Independent Living

Toured community

May 24, 2016

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

very impressed with this facility. Described as diamond in the rough & very true. The location at the first held me back from seeing but I was definitely glad I did go to view.

Elsie Andersen

Independent Living

Resident/client

March 30, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.0
Care Services
4.5
Activities
4.5

Great place!

I stayed at Maple View Terrace fro Feb.24 to mar 26 2016. I went there after shoulder replacement surgery. My Husband was able to stay with me which was a blessing. I found the staff to be very friendly and helpful. The meals were great, a good choice of healthy meals, if you didn't like what was on the menu you could ask for something else. We stayed an extra eleven days because of the attention we received and it helped my healing a little more. All things said I would recommend this place to anyone who needed Respite care.

Anonymous

Independent Living

Toured community

March 18, 2016

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Review of Maple View Terrace - London, ON

We were very surprised by this place based one what you see in the brochure and on-line. The original appointment was schedule with Michael [Removed]. When we first arrived we had to actually go to someones office in order to let someone know we had arrived and when I asked for Michael I had learned he had left the company. This created a great deal of concern since no one notified us of this and we had just flown in from Bermuda for this meeting. Kathleen [Removed] proceeded to take us on tour. She immediately started showing us around. Unlike the other tours we did not start off talking about my Mom...she seemed to go right into showcasing the property. There really wasent much PROS on this property compared to the ones we saw. CONS There was too much diversity of residence in this property compared to its size. We found there were convalescing patients there (who were not retired) who primarily shared the floor that supported assisted living. When we went to the floor that provide assisted living we met the nurse on duty. She did not have a warm welcome and appeared not to be too happy. When leaving we wished her a good evening which she then countered by saying that she has to leave this job and go to her second job. This wasent very assuring that their staff was happy and potentially over worked. The facility is over 50 years old and you can see this when you look at the HVAC system. Plus its located in industrial area close to the railway tracks in the heart of London City. The social areas aside from the dining room and lobby were placed in the basement (which is dark). And finally we felt the rooms were too dark and very clinical (like a old hotel or hospital). This impacted our rating of this place.

Maple View Terrace

Neighborhoods

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Map of the neighborhood around Maple View Terrace

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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