Gerald L
Memory CareFamily/friend
October 17, 2025
Excellent care
The nurses are excellent and the attendants are helpful to me and very caring and gentle to my wife.
3319 Ginger Creek Drive, Springfield, IL 62711

Bryan
Child of resident/client
Review for Mill Creek Alzheimer's Special Care Center
We chose them because of the location, Reputation, and Facility Visitation. I would definitely recommend this facility to other
Read all reviewsMill Creek Alzheimer's Special Care Center
In the heart of the historical community of Springfield, Illinois, residents at JEA Senior Living’s Mill Creek enjoy our home-like feel, quality personal services, and distinctive memory care programming. With features like around-the-clock care, a secure courtyard area, fireside living room, lush landscaping, and an easy-to-navigate single-story building, residents at Mill Creek receive outstanding care while living the life they always wanted.
Located near many historical sites, residents and visiting family members enjoy the easy access to Abraham Lincoln Presidential Library Museum, Illinois State Museum, Dana Thomas House, and many more historical sites. We are only minutes away from local shopping and dining options, enticing recreation opportunities at Washington Park, and quick access to S Veterans Parkway and Interstates 55 and 72. Enjoy the storied streets in the heart of Springfield, Illinois at Mill Creek.
At Mill Creek, we’re dedicated to creating a warm and inviting environment where each resident can honor the experience of aging. Through our JEA-exclusive Meaningful Moments program, we focus on residents’ psychological, social, and spiritual needs as well as individualized care services and customized activities. We spend time getting to know every resident’s unique story and interests, striving to honor their life through day-to-day...
Mill Creek Alzheimer's Special Care Center
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisor
Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Mill Creek Alzheimer's Special Care Center with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Mill Creek Alzheimer's Special Care Center has 28 reviews with an average "overall experience" of 4.4 out of 5.
Gerald L
Memory CareFamily/friend
October 17, 2025
The nurses are excellent and the attendants are helpful to me and very caring and gentle to my wife.
Bryan
Memory CareFamily/friend
August 21, 2025
We chose them because of the location, Reputation, and Facility Visitation. I would definitely recommend this facility to other
Cheryl A
Memory CareFamily/friend
May 13, 2025
It's been a very difficult year for our mother physically and cognitively. Surgeries, sepsis, 3 hospitalizations, and 5 different facilities. Mill Creek has been wondeful from the first phone contact. The day mom finally moved in, when she came through the door, they greeted her by name and said, "we've been waiting for you and are so glad you are here!" Everyone introduced themselves and told what their role was. The facility is clean and staff is kind and gentle. We like that there are activities and residents get involved. They keep us informed of changes and are on top of things. Although the facility is not a quick trip for us, we are pleased and would highly recommend.
Linda
Memory CareFamily/friend
April 22, 2025
I would rate everything a 4. They are very prompt answering questions, keeping family informed and if we have any concerns they address the issue right away. I'm very happy with how they take care of my mother. She has dementia and can be very difficult to deal with at times. The staff is very kind and treats her with respect.
Mike M
Memory CareFamily/friend
March 24, 2025
I have been very satisfied with my experience. Everyone and everything with the facility has been amazing. This is a very emotional decision to make for a loved one. There assistance has been amazing. From the facility manager to the cleaning staff. Everyone is amazing they get know the family and have great care for your loved one.
Linda F
Memory CareFamily/friend
January 10, 2025
It has been a fantastic experience. Administration and Staff are very friendly polite and helpful. They keep my family informed on what’s happening with my mom. If we have any questions or concerns they take them seriously and get answers for us. Recently wondered if my mom had another UTI and they immediately got an order for a U/A. Staff doesn’t make you feel stupid for asking. I would highly recommend Mill Creek for caring for anybody’s loved one.
Anonymous
Memory CareFamily/friend
August 2, 2024
The direct care staff are very caring and concerned about their patients. The food is pretty bad, and rooms aren't kept clean. The office manager also unlocks the main door for visitors and she is really unfriendly.
Stephen
Memory CareFamily/friend
May 31, 2024
My loved one was previously a resident at Mill Creek Alzheimer's Special Care Center and most everything was great. Our overall experience was very good. Based on our experience, I would recommend Mill Creek Alzheimer's Special Care Center to others.
Allicent S
Memory CareFamily/friend
April 15, 2024
The Mill Creek community of management, caregivers and support staff provide a safe, caring and compassionate environment for our mother. They hold high standards when it comes to managing the needs of the residents through staff-resident interactions, cleanliness of the sleeping and common areas and various opportunities throughout the day for stimulating activities. The staff constantly monitors where the residents are; making sure they are in a positive situation as possible. As they walk throughout the facility, they always make it a point to converse with the residents. When a situation arises that needs our attention, we immediately receive a phone call. They are family.
Richard H
Memory CareFamily/friend
July 6, 2023
I would recommend Mill Creek Alzheimer's Special Care Center to other families. Very caring, friendly staff, and facility is well maintained. Food not so good, but better than many places in the area.
Steve W
Memory CareFamily/friend
July 3, 2023
My mother has lived at Mill Creek for two years -- and she was very resistant to a change prior to moving. But after a month she was won over by the caring staff, kind kitchen crew, good food, and ability to get care while respecting her efforts at autonomy. She is content within the rhythms of daily life at Mill Creek! As a long distance care giver I am deeply appreciative of the support and kindness given to my mother.
Allicent Smith
Memory CareFamily/friend
June 27, 2023
We wanted to move our mother closer to where we live, so we went online and began reading reviews of all facilities. Our first choice was Mill Creek, and it was evident 5 minutes into the tour that we had found a safe, nurturing and stimulating environment for our mother. It is difficult to 'hand over' a loved one to complete strangers; however, [name removed] was direct and honest when answering our questions. We were grateful for the clean, attractive and overall appearance of every aspect of the facility. The rooms are bright and well cared for, no matter when we visit. There are numerous activities for the residents, but they have a choice whether or not to participate...no pressure. It has been six months, and the consistent, positive interactions between the staff and the residents is to be commended. All staff members are positive and respectful to all residents. Overall, that is a huge factor that allows us to leave after each visit knowing that our mom is in the best of hands.
Harry B
Memory CareFamily/friend
June 27, 2023
My mother has been at Mill Creek for nearly two years. This facility was recommended by a friend whose wife had lived there; he was very satisfied with the care his wife had received. When she moved to Springfield, my mother lived at an independent living facility. In the early years of her living there, she had done very well. She went for the congregate meals, participated in the organized activities, and even organized activities -- mostly card games -- herself. However, with the passage of time, her memory declined, the friends she'd made wither died or moved away, she became less and less able to handle her medications, other residents did not want to socialize with her, and she began having falls. After a severe fall, which resulted in a three week stay at a rehab hospital, it became evident that it was time for her to move to a more supportive environment, where the staff were trained to deal with memory disorders and the other residents would have a level of functioning sim
Anonymous
Memory CareFamily/friend
June 27, 2023
I think the staff are very pleasant and accommodating. It is, however, too expensive and the price has escalated. We picked this community, because of my mother's behavioral issues were a major concern that other facilities would not accommodate.
Daughter
Memory CareFamily/friend
June 23, 2023
From the first day at Mill Creek, the competent team has looked after my mom as if she was their mom. The three women who hold leaderships roles have been there for several years, providing stability and maintaining expectations. Mill Creek provides a fun, loving, safe environment. I know my mom is well cared for because she is comfortable, clean, and not stressed,
Cherilyn Barber
Memory CareFamily/friend
June 23, 2023
The staff here have been amazing even prior to admitting my mom. They were always available for my questions (and I had lots). I toured many places and almost didn’t choose this one because they had activities all day. I didn’t think my mom would like that but she loves them and it’s good for her! They helped me even get her there because she didn’t understand what was going on and wanted to stay in her home. It was a difficult time and they went above and beyond and were so compassionate. I’m so glad I chose Mill Creek.
Stephen
Memory CareFamily/friend
January 27, 2023
The staff members at Mill Creek are incredible and extremely friendly - they are very responsive to our phone calls and are more then willing to listen to us and speak with us. Whenever we finish up our call they always say "if something else comes up, do not hesitate to reach out," which we really appreciate because not many people do that. We were able to dine with the management team before move in because covid protocols were still in play and the meals seem very good. The facility itself is very nice, they do have activities and we would definitely recommend this community to other families.
anonymous
Memory CareFamily/friend
August 4, 2022
Overall it has been a good experience so far, we are just still learning since this is a new journey for us.
Peyton B
Memory CareFamily/friend
May 27, 2022
Grandmother was placed here and not taken care of or supervised in the very short lived amount of time she was there. She was consistently left in a wet or soiled depends she was often not changed out of her day clothes for over 24 hour periods When I asked / raised questions concerns none of them where taken care of in fact I was surprised by what I brought to their attention that they weren’t more concerned on my grandmother behalf but they acted as if these complaints were normal and brushed them off . There were no logs as to who cared or left my grandmother in that condition and to do this day still aren’t . I often left things out in certain places to see if they cleaned or did a daily maintenance which also was not done .. I worry for the elderly their as some of them do not have family that check on them
Patty
Memory CareFamily/friend
March 29, 2021
I think they've done the best that they can under the circumstances with Covid. Not being able to go in and visit has been really difficult for our family, and it's difficult to evaluate Mill Creek, as all of our interaction has been over the phone. The staff has been pretty good, but they could improve on follow-up. I don't think they're as quick at follow-up as they could be. I think they've done as good a job as they can helping me stay in contact with my loved one, considering dementia in general and then the Covid situation on top of that. My loved one tells me they keep it really clean. I think they're pretty good generally.
Mill Creek Alzheimer's Special Care Center
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.