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Mill Creek Alzheimer's Special Care Center

3319 Ginger Creek Drive, Springfield, IL 62711

For pricing & availability:
(866) 374-4058
9.1
Review score
28 reviews
Add review
9.1
Review score
28 reviews
  • 5 star
    68%
  • 4 star
    25%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    7%
See all reviews
9.0
Review score
4170 reviews
77 facilities
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Mill Creek Alzheimer's Special Care Center
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Mill Creek Alzheimer's Special Care Center indoor common area
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street view of Mill Creek Alzheimer's Special Care Center

Bryan

Child of resident/client

5.0 out of 5 stars

Review for Mill Creek Alzheimer's Special Care Center

We chose them because of the location, Reputation, and Facility Visitation. I would definitely recommend this facility to other

Read all reviews

Mill Creek Alzheimer's Special Care Center

In the heart of the historical community of Springfield, Illinois, residents at JEA Senior Living’s Mill Creek enjoy our home-like feel, quality personal services, and distinctive memory care programming. With features like around-the-clock care, a secure courtyard area, fireside living room, lush landscaping, and an easy-to-navigate single-story building, residents at Mill Creek receive outstanding care while living the life they always wanted.

Located near many historical sites, residents and visiting family members enjoy the easy access to Abraham Lincoln Presidential Library Museum, Illinois State Museum, Dana Thomas House, and many more historical sites. We are only minutes away from local shopping and dining options, enticing recreation opportunities at Washington Park, and quick access to S Veterans Parkway and Interstates 55 and 72. Enjoy the storied streets in the heart of Springfield, Illinois at Mill Creek.

Community Amenities and Services

At Mill Creek, we’re dedicated to creating a warm and inviting environment where each resident can honor the experience of aging. Through our JEA-exclusive Meaningful Moments program, we focus on residents’ psychological, social, and spiritual needs as well as individualized care services and customized activities. We spend time getting to know every resident’s unique story and interests, striving to honor their life through day-to-day...

Senior living options offered

  • Memory Care

Mill Creek Alzheimer's Special Care Center

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Mill Creek Alzheimer's Special Care Center

9.1 out of 10
Review Score28 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.7
Friendliness
4.5
Care Services
4.7
Staff
4.6
Meals & Dining
4.4
Activities
4.7
Value for Cost
4.5

A Place for Mom has scored Mill Creek Alzheimer's Special Care Center with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Mill Creek Alzheimer's Special Care Center has 28 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 28 reviews

Last Updated: 10/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Gerald L

Memory Care

Family/friend

October 17, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent care

The nurses are excellent and the attendants are helpful to me and very caring and gentle to my wife.

Bryan

Memory Care

Family/friend

August 21, 2025

5.0 out of 5 stars
Verified Review

Review for Mill Creek Alzheimer's Special Care Center

We chose them because of the location, Reputation, and Facility Visitation. I would definitely recommend this facility to other

Cheryl A

Memory Care

Family/friend

May 13, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Mill Creek Experience

It's been a very difficult year for our mother physically and cognitively. Surgeries, sepsis, 3 hospitalizations, and 5 different facilities. Mill Creek has been wondeful from the first phone contact. The day mom finally moved in, when she came through the door, they greeted her by name and said, "we've been waiting for you and are so glad you are here!" Everyone introduced themselves and told what their role was. The facility is clean and staff is kind and gentle. We like that there are activities and residents get involved. They keep us informed of changes and are on top of things. Although the facility is not a quick trip for us, we are pleased and would highly recommend.

Linda

Memory Care

Family/friend

April 22, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Home sweet home

I would rate everything a 4. They are very prompt answering questions, keeping family informed and if we have any concerns they address the issue right away. I'm very happy with how they take care of my mother. She has dementia and can be very difficult to deal with at times. The staff is very kind and treats her with respect.

Mike M

Memory Care

Family/friend

March 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A+ facility

I have been very satisfied with my experience. Everyone and everything with the facility has been amazing. This is a very emotional decision to make for a loved one. There assistance has been amazing. From the facility manager to the cleaning staff. Everyone is amazing they get know the family and have great care for your loved one.

Linda F

Memory Care

Family/friend

January 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mill Creek Survey

It has been a fantastic experience. Administration and Staff are very friendly polite and helpful. They keep my family informed on what’s happening with my mom. If we have any questions or concerns they take them seriously and get answers for us. Recently wondered if my mom had another UTI and they immediately got an order for a U/A. Staff doesn’t make you feel stupid for asking. I would highly recommend Mill Creek for caring for anybody’s loved one.

Anonymous

Memory Care

Family/friend

August 2, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
1.0

Choose A Different Memory Care Facility

The direct care staff are very caring and concerned about their patients. The food is pretty bad, and rooms aren't kept clean. The office manager also unlocks the main door for visitors and she is really unfriendly.

Stephen

Memory Care

Family/friend

May 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My loved one was previously a resident at Mill Creek Alzheimer's Special Care Center and most everything was great. Our overall experience was very good. Based on our experience, I would recommend Mill Creek Alzheimer's Special Care Center to others.

Allicent S

Memory Care

Family/friend

April 15, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mill Creek Provides A Caring Atmosphere

The Mill Creek community of management, caregivers and support staff provide a safe, caring and compassionate environment for our mother. They hold high standards when it comes to managing the needs of the residents through staff-resident interactions, cleanliness of the sleeping and common areas and various opportunities throughout the day for stimulating activities. The staff constantly monitors where the residents are; making sure they are in a positive situation as possible. As they walk throughout the facility, they always make it a point to converse with the residents. When a situation arises that needs our attention, we immediately receive a phone call. They are family.

Richard H

Memory Care

Family/friend

July 6, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Would Recommend

I would recommend Mill Creek Alzheimer's Special Care Center to other families. Very caring, friendly staff, and facility is well maintained. Food not so good, but better than many places in the area.

Steve W

Memory Care

Family/friend

July 3, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Staff & Comforting Environment

My mother has lived at Mill Creek for two years -- and she was very resistant to a change prior to moving. But after a month she was won over by the caring staff, kind kitchen crew, good food, and ability to get care while respecting her efforts at autonomy. She is content within the rhythms of daily life at Mill Creek! As a long distance care giver I am deeply appreciative of the support and kindness given to my mother.

Allicent Smith

Memory Care

Family/friend

June 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grateful For Mill Creek!

We wanted to move our mother closer to where we live, so we went online and began reading reviews of all facilities. Our first choice was Mill Creek, and it was evident 5 minutes into the tour that we had found a safe, nurturing and stimulating environment for our mother. It is difficult to 'hand over' a loved one to complete strangers; however, [name removed] was direct and honest when answering our questions. We were grateful for the clean, attractive and overall appearance of every aspect of the facility. The rooms are bright and well cared for, no matter when we visit. There are numerous activities for the residents, but they have a choice whether or not to participate...no pressure. It has been six months, and the consistent, positive interactions between the staff and the residents is to be commended. All staff members are positive and respectful to all residents. Overall, that is a huge factor that allows us to leave after each visit knowing that our mom is in the best of hands.

Harry B

Memory Care

Family/friend

June 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very Supportive Environment

My mother has been at Mill Creek for nearly two years. This facility was recommended by a friend whose wife had lived there; he was very satisfied with the care his wife had received. When she moved to Springfield, my mother lived at an independent living facility. In the early years of her living there, she had done very well. She went for the congregate meals, participated in the organized activities, and even organized activities -- mostly card games -- herself. However, with the passage of time, her memory declined, the friends she'd made wither died or moved away, she became less and less able to handle her medications, other residents did not want to socialize with her, and she began having falls. After a severe fall, which resulted in a three week stay at a rehab hospital, it became evident that it was time for her to move to a more supportive environment, where the staff were trained to deal with memory disorders and the other residents would have a level of functioning sim

Anonymous

Memory Care

Family/friend

June 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A place with caring staff

I think the staff are very pleasant and accommodating. It is, however, too expensive and the price has escalated. We picked this community, because of my mother's behavioral issues were a major concern that other facilities would not accommodate.

Daughter

Memory Care

Family/friend

June 23, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They love my mom like family

From the first day at Mill Creek, the competent team has looked after my mom as if she was their mom. The three women who hold leaderships roles have been there for several years, providing stability and maintaining expectations. Mill Creek provides a fun, loving, safe environment. I know my mom is well cared for because she is comfortable, clean, and not stressed,

Cherilyn Barber

Memory Care

Family/friend

June 23, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Best facility in town

The staff here have been amazing even prior to admitting my mom. They were always available for my questions (and I had lots). I toured many places and almost didn’t choose this one because they had activities all day. I didn’t think my mom would like that but she loves them and it’s good for her! They helped me even get her there because she didn’t understand what was going on and wanted to stay in her home. It was a difficult time and they went above and beyond and were so compassionate. I’m so glad I chose Mill Creek.

Stephen

Memory Care

Family/friend

January 27, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Extremely responsive, very nice facility, very caring staff

The staff members at Mill Creek are incredible and extremely friendly - they are very responsive to our phone calls and are more then willing to listen to us and speak with us. Whenever we finish up our call they always say "if something else comes up, do not hesitate to reach out," which we really appreciate because not many people do that. We were able to dine with the management team before move in because covid protocols were still in play and the meals seem very good. The facility itself is very nice, they do have activities and we would definitely recommend this community to other families.

anonymous

Memory Care

Family/friend

August 4, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.5
Value for Cost
3.5
Care Services
4.0
Activities
4.0
Staff
4.5
Meals & Dining
3.5

New journey

Overall it has been a good experience so far, we are just still learning since this is a new journey for us.

Peyton B

Memory Care

Family/friend

May 27, 2022

1.0 out of 5 stars
Friendliness
1.0
Meals & Dining
5.0

Poor experience

Grandmother was placed here and not taken care of or supervised in the very short lived amount of time she was there. She was consistently left in a wet or soiled depends she was often not changed out of her day clothes for over 24 hour periods When I asked / raised questions concerns none of them where taken care of in fact I was surprised by what I brought to their attention that they weren’t more concerned on my grandmother behalf but they acted as if these complaints were normal and brushed them off . There were no logs as to who cared or left my grandmother in that condition and to do this day still aren’t . I often left things out in certain places to see if they cleaned or did a daily maintenance which also was not done .. I worry for the elderly their as some of them do not have family that check on them

Patty

Memory Care

Family/friend

March 29, 2021

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0

It's not home, but it's as close as you can get

I think they've done the best that they can under the circumstances with Covid. Not being able to go in and visit has been really difficult for our family, and it's difficult to evaluate Mill Creek, as all of our interaction has been over the phone. The staff has been pretty good, but they could improve on follow-up. I don't think they're as quick at follow-up as they could be. I think they've done as good a job as they can helping me stay in contact with my loved one, considering dementia in general and then the Covid situation on top of that. My loved one tells me they keep it really clean. I think they're pretty good generally.

Mill Creek Alzheimer's Special Care Center

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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