4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

They did the best they could under the bad circumstances

With the time that my Father spent here, I was very pleased with his care. They have a good memory care unit, but they could have done just a little bit more as far as memory activities. Right before my Father moved in, his health declined very rapidly. I was expecting the facility to decline his stay but instead they accommodated him very well. They found him a hospital bed, moved him in, and kept him clean. They did the very best they could under the bad circumstances. He was never left unattended and they got him anything that he wanted. I would recommend this community.

3.5 out of 5 stars

Cleanliness

3.5

Friendliness

3.5

Value for Cost

3.5

Care Services

3.5

Activities

3.5

TWO THUMBS UP FOR OCEAN PARK!

I am extremely pleased with the outstanding turnaround that has happened at Ocean Park Memory Care. The staff are very engaged in making sure that our loved one receives the best quality care. It's a lively place! On our recent visits, the residents there have all been gathered around participating in life enrichment activities. I hear lots of laughter, and several people have expressed how much they enjoy living there (as much as a person could enjoy living in a "Memory Care")! I've also been seeing their new shuttle bus full of people back and forth up and down Hwy 101 at the beaches, and restaurants. We are so pleased with the positive changes that have taken place. Our Mom has been a resident at OP for several years. We have heard and read a lot of negative reviews, and I can promise you, especially from living in this area, the majority of the reviews, are posted from disgruntled previous employees that were mad when they cleaned house! When you walk in the door, you are greeted by warm friendly, smiling faces that are willing to go above and beyond to assist you. The management has done a complete turnaround (for the positive)! Keep up the great work! You guys are making a positive difference daily! Our hats off to you for doing what you do, and loving your residents as if they were you own family members!

0.5 out of 5 stars

Cleanliness

3.5

Friendliness

0.5

Value for Cost

0.5

Our mother is at this facility and I will barely give this facility a #1. However, when our mother first entered Ocean Park it was run by Dr. [Removed] and his wife. We chose this facility because it was personal and the staff was attentive and our mother had good care, was helped when she needed help to eat, exercised, kept clean and dry. Most importantly they treated her like family and she had such good hands on care. However, totally different story now! The place is being remodeled and fixed up, it looks great - but the feeling is cold when you step inside. Staff is not friendly, our mother is left in her room or wheel chair all day, feet are now swollen, she has a chronic UTI, she eats cold food because she can't see to eat. There is no compassion - very understaffed and there is no warmth like before. It is like cattle in a barn. If you are considering this facility I say don't! We are trying to place our mother somewhere else but haven't had much luck however it is coming. We have had to call Ombudsman's several times because of the poor care, we have filed complaints. I don't understand how this place can operate???? In any case it is what it is and do not be fooled if you are looking to place a loved one there. The administrative staff will always tell you "its not their responsibility" really!! Then why are we paying all that money for what should be quality care?? They don't give medications as ordered, there is no communication between staff and/or administration. When something goes wrong or we complain they laugh! Do not consider this facility, they are not worthy of your mother, father or any loved one. Thank you for reading

Monarch Gardens Memory Care

Senior living options offered

Reviews

for Monarch Gardens Memory Care

They did the best they could under the bad circumstances

TWO THUMBS UP FOR OCEAN PARK!

Neighborhoods

Similar communities nearby

Sea View Senior Living Community

Other Senior Housing in Brookings, OR

Monarch Gardens Memory Care

Senior living options offered

Reviews

for Monarch Gardens Memory Care

They did the best they could under the bad circumstances

TWO THUMBS UP FOR OCEAN PARK!

Neighborhoods

Sea View Senior Living Community

Other Senior Housing in Brookings, OR

Your privacy, your choice