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Monarch Pavilion Rehabilitation

6825 Harry Hines Blvd, Dallas, TX 75235

For more information about senior living options:
(866) 374-4058
23 reviews
Add review
  • 5 star
    22%
  • 4 star
    35%
  • 3 star
    26%
  • 2 star
    0%
  • 1 star
    17%
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Monarch Pavilion Rehabilitation
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Anonymous

Family/friend

5.0 out of 5 stars

Review of Monarch Pavilion Rehabilitation

He says the nurses are treating him fine and he has not complained about them. The facility looks nice and clean on the inside. He wants regular food. No one is calling me. I do not expect them to call me about anything.

Read all reviews

Monarch Pavilion Rehabilitation

Monarch Pavilion Rehabilitation in Dallas, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Nursing Homes


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Reviews

for Monarch Pavilion Rehabilitation

23 reviewsWrite a review
Overall Experience
3.4
Cleanliness
3.5
Friendliness
3.6
Care Services
3.4
Staff
1.0
Meals & Dining
1.0
Activities
3.7
Value for Cost
3.5

A Place for Mom has scored Monarch Pavilion Rehabilitation with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Monarch Pavilion Rehabilitation has 23 reviews with an average "overall experience" of 3.4 out of 5.

Filters

1-20 of 23 reviews

Last Updated: 10/28/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tammi

Nursing Home

Family/friend

October 28, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

BAD PLACE TO SEEN LOVE ONE'S

Please don't seen your love one's to the this facility. My uncle was their for rehabilitation and they was trying to comment him permanent after we had already told them he was just there for rehab. They don't do anything they said they was going to do. He suppose to go rehab, he was there almost a week before they started doing something and it wasn't that much. He would call the nurse and they took there sweet time coming to change him. There was no hot water in his room and the place smell of urine. I complained and they would pass the buck to each other. We had to transfer my uncle to another facility because they didn't do anything for him. There just out for the money not the welfare of the patient. So PLEASE DONT SEEN YOUR LOVE ONE THERE. You will regret it.

Jennia

Nursing Home

Resident/client

October 2, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

Poor management and Dirty environment

Very poor and dirty environment. Residents not being attended to. Management only care about chart not the residents because of state inspectors. I don’t care attitude of Director of Nursing. Don’t bother to send your love ones there.

Anonymous

Nursing Home

Family/friend

November 6, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Monarch Pavilion Rehabilitation

He says the nurses are treating him fine and he has not complained about them. The facility looks nice and clean on the inside. He wants regular food. No one is calling me. I do not expect them to call me about anything.

Anonymous

Nursing Home

Family/friend

November 6, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Monarch Pavilion Rehabilitation

They are doing a good job with catering to his needs and they're trying to get him to participate as much as possible in activities. He is kind of a homebody. I would only say that on the weekends, the response time's tend to slow down.

Anonymous

Nursing Home

Family/friend

November 6, 2019

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Monarch Pavilion Rehabilitation

They weren't giving him good care in the beginning, but now they are after he spoke with them. They should be taken care of in the beginning.

Anonymous

Nursing Home

Industry reviewer

September 3, 2019

0.5 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
0.5
Activities
4.0

terrible

The management staff will daily walk past the staff and residents knowing there is a ongoing staffing shortage they created and close their office doors. The on call phone is frequently turned off leaving staff without resources and residents without medications, treatments, and basic dignity and care. Staff is forced to care for residents with zero assistance from management and daily staffing shortage issues.

Anonymous

Nursing Home

Family/friend

August 30, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Monarch Pavilion

So far so good. The main thing that I like about this place is that there isn't a smell. He likes the meals a lot and it is really clean.

Anonymous

Nursing Home

Family/friend

August 30, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Monarch Pavilion

At first, it took him some time to get acclimated to being there. The hallways could use more attention. He likes some of the meals and there are others that he doesn't like.

Anonymous

Nursing Home

Family/friend

August 30, 2019

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Monarch Pavilion

My loved one thought that the nurses were very nice.

Anonymous

Nursing Home

Family/friend

August 30, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Monarch Pavilion

From what my brother has told me, it seems like it's a really comfortable place. He says the nurses have been pretty good. My brother is kind of picky, but I know they take him whatever food he wants.

Anonymous

Nursing Home

Family/friend

August 30, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Monarch Pavilion

I like the facility and it is comfortable for my parents. One nurse is always willing to help me and give me a report of how they are doing. The food is good for them.

Anonymous

Nursing Home

Family/friend

August 30, 2019

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Monarch Pavilion

We had a couple issues, but I think they are getting panned out.

Anonymous

Nursing Home

Family/friend

August 30, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Monarch Pavilion

The communication is very good.

Anonymous

Nursing Home

Family/friend

August 30, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Monarch Pavilion

They are helpful and every time I have needed something they are right there to help. Maybe they could use more bleach or pine-sol when they are mopping. Sometimes they serve food my mom cannot have.

Anonymous

Nursing Home

Family/friend

August 30, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Monarch Pavilion

My loved one likes being there. The staff that takes care of her are very nice to her. They are courteous to her. The therapists are doing a pretty good job. Sometimes her room is not clean. I really do not hear from them, and I have to call and ask for information. We are not 100% happy with the administration.

Anonymous

Nursing Home

Family/friend

August 30, 2019

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Review of Monarch Pavilion

The therapists are great. There are not mean, they just avoid work. Housekeeping doesn't come every day. They don't have meal options for those that have dentures. The communication is very lacking.

C. Wallace

Nursing Home

Industry reviewer

January 21, 2019

4.5 out of 5 stars
Cleanliness
3.5
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Thumbs up

Home like environment, encouraging staff.

Bill

Nursing Home

Resident/client

November 23, 2018

0.5 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.5

Crappy place

Staff very slow answering bell calls Under staffed Pleasant street appeal But the rest is very poor Everything is very outdated No phones or internet connections for lap top Have to get out of bed or call staff to turn or off lights Great lobby appearance that that is it Very 1970s ish.... No phones!!! No help to handicaoed in shower etc No shower chairs unless called for Place is very dangerous High risk in bathroom Unannounced government inspection is needed

Anonymous

Nursing Home

Family/friend

January 30, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My loved one hasn't been there long, but what I've seen has been great, and he says the meals are great.

Anonymous

Nursing Home

Family/friend

January 30, 2018

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They are doing a good job. My loved one came from another facility, and he is getting good care at this facility. The room specialist is great. The patients that are there, you can tell they are being taken care of. They let me know when he went to the hospital and if he was coming right back or whatever. They would call and tell me everything they are doing with him.

Monarch Pavilion Rehabilitation

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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