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MorningStar of Albuquerque

8051 Palomas Ave NE, Albuquerque, NM 87109

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(866) 374-4058
5.3
Review score
36 reviews
Add review
5.3
Review score
36 reviews
  • 5 star
    50%
  • 4 star
    25%
  • 3 star
    3%
  • 2 star
    14%
  • 1 star
    8%
See all reviews
8.5
Review score
1045 reviews
38 facilities
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MorningStar of Albuquerque
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Anonymous

Loved one of resident/client

4.0 out of 5 stars

nice place for assisted living.

What we like the most about the MorningStar Assisted Living community is the cleanliness of the community as well as the friendliness of the staff. Based on the experience we have had so far, we would maybe recommend them to other families. My wife and daughter at different times found their mother/grandmother on the floor in her apartment. Although staff was very friendly and I believe, competent, it seemed staffing levels at time may have been below what was necessary.

Read all reviews

MorningStar of Albuquerque

Senior living options offered

  • Assisted Living
  • Memory Care

MorningStar of Albuquerque

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for MorningStar of Albuquerque

5.3 out of 10
Review Score36 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.3
Friendliness
4.2
Care Services
3.9
Staff
3.6
Meals & Dining
3.7
Activities
4.0
Value for Cost
3.9

A Place for Mom has scored MorningStar of Albuquerque with 5.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, MorningStar of Albuquerque has 36 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 36 reviews

Last Updated: 9/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 9, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

BAD experience!

A family member of mine used to lived here, and has since passed away. When I would visit my family member at this facility, I noticed that the staff were often rough with my family member, and frequently had a bad attitude. The staff also often failed to do such basic tasks as helping my family member with teeth brushing, changing adult diapers, bringing coffee or breakfast in the morning, getting dressed in the morning, picking up the dirty laundry from the overflowing hamper, etc. The staff would often be seen hanging out and joking around with each other instead of doing their jobs. The supervisors were made aware of these issues numerous times, but nothing ever improved. I would NOT recommend this facility to anyone!

Anonymous

Assisted Living

Toured community

August 20, 2025

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Staff
1.0

High Pressure Sales Team Was Horrible

I recently toured for my husband who was actively passing away and was requiring more assistance with morphine at night that his current community is not regulated or approved to administer. I was in a very vulnerable state and was just looking for options. After rescinding my deposit as I realized my husband did NOT have to move, I was bombarded with high pressure sales calls from this community. They not only made me feel uncomfortable, but they were bad mouthing the current community my husband was in which left a bad taste in my mouth. My husband has now passed away peacefully in his current community. But Morningstar is not a community i would recommend after that experience.

Anthony C

Assisted Living

Family/friend

March 7, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Not what was promised

They promise a lot but deliver little. My father received more attention, better care, in a friendlier atmosphere at an independent living facility for much less money.

Anonymous

Assisted Living

Family/friend

February 13, 2025

2.0 out of 5 stars
Verified Review

Lack of care

I am not happy with the current situation. Nursing staff is either inefficient or just doesn't care about their residents. I am the POA of one of the residence. She has been without PT since December. She was receiving PT from another company before they convinced us to switch over to the in-house services. The in-house service is no longer there and I can't even get a staff member to take the residence for a walk .... which they even said they would do twice a day. Showers are not given on a regular basis either. Medication is mishandled and charges are now going through the roof. Starting in January monthly rent up almost $[amount removed]. Come this summer she will be moving to another residence center. They give a lot of talk but lacking on action.

Anonymous

Assisted Living

Family/friend

December 9, 2024

2.0 out of 5 stars
Verified Review

Morningstar of Albuquerque

It's fine if you don't mind throwing away money it looks like a ritz Carlton inside . I wouldn't recommend it but it looks great from the outside. We've tried three different facilities. Quality of care was slow and it was hard to get a hold of any of the staff or nurses. Price was too excessive for what she received. Morning Star would be a good option for somebody that doesn't want to have anything to do with the relative that's in there it just depends on what you want for your loved one.

Anonymous

Memory Care

Family/friend

July 23, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
4.0

A work hopefully headed in the right direction

There have been a lot of new personnel. Two managers and numerous employees. The care had really gone downhill but now improving in the memory care section where my sister and brother in law now are I would not recommend them quite yet, but it is headed in the right direction!

ML

Assisted Living

Family/friend

April 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for MorningStar of Albuquerque

I would recommend Morningstar The staff were friendly and knowledgeable and very helpful when [name removed] needed help.

Jerry & Donna Cazares

Memory Care

Family/friend

March 11, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Nightmare!

I think Morningstar had a staff change. Things went bad in July-August and my father in law broke hip due to construction in memory care area. He did not recover and passed away on [date removed]. I would NOT currently recommend morningstar to anyone. The carpet they put in memory care causes me to fall and I'm in perfect health!!! 0 on all ratings. For [removed] a month this was a joke. Ac was out for two months in heat of summer. They said they were out of trash bags every time we visited. They lost his hearing aides. And sent a med tech to double dose his pain meds while we were there! Don't recommend them!!!

Jan

Memory Care

Toured community

January 26, 2024

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Staff
4.0

Lack of communication

We had a wonderful tour of Morning Star and had a nice conversation with the coordinator. We were told an assessment was necessary and that we would be contacted on Sunday. We were all in! Sunday came and went with no call. Monday no call; my sister called and left a message. Still no call. After another person involved contacted them, my sister received a call late Monday afternoon. By that point we were very discouraged. We thought that if they couldn’t follow through with a phone call, what were the chances of her husband getting the immediate care he would require. It’s a very difficult and challenging decision to make placing a loved one in a facility. This wasn’t handled well.

Anonymous

Memory Care

Family/friend

August 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

nice place for assisted living.

What we like the most about the MorningStar Assisted Living community is the cleanliness of the community as well as the friendliness of the staff. Based on the experience we have had so far, we would maybe recommend them to other families. My wife and daughter at different times found their mother/grandmother on the floor in her apartment. Although staff was very friendly and I believe, competent, it seemed staffing levels at time may have been below what was necessary.

Anonymous

Assisted Living

Family/friend

June 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Caring Leadership

Leadership seems to genuinely care. Facility is pleasant. Some areas still seem to be catching up from pandemic staffing issues but are on the right trajectory.

Anonymous

Assisted Living

Family/friend

June 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Grateful for MorningStar

We are blessed to be able to afford MorningStar at Albuquerque...we are happy that [name removed] is safe and cared for there. The staff are wonderful...and they do not have a lot of turnover...they always notify us when [name removed] needs things and are gentle and caring even when they don't know we are visiting I would absolutely recommend this facility to others.

Anonymous

Memory Care

Family/friend

May 17, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
4.0

Loved One Cared For; Facility Upkeep Needs Support.

My moms in memory care and I wish she could have coffee every afternoon. Staff is friendly but there seems to be quite a bit of turnover. Food is good. We've asked some repairs in my moms room, but they haven't been accomplished. Here's the title: Wish for coffee, staff friendly, food good, repairs slow.

Donna

Memory Care

Family/friend

April 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend Morningstar of Alburquerque

The only reason I am giving a 4 on quality of care and value is every time we have come there has been no toilet paper for my loved ones bathroom. I hunt down the cleaning crew and they don't even carry it on the cart. I would think at almost $[removed] a month, his bathroom could stay stocked with the most important thing. But over all , everyone there is doing a really good job and we are lucky to have a good place for "dad". The staff is exceptional!!! Everyone is very kind and helpful. We did not realize that we could NOT suggest who could or could not see my father in law, (probably our fault for not reading all policies) but otherwise this experience has been very good.

Anonymous

Assisted Living

Family/friend

January 19, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A good experience when checking it out but need more follow up after we have committed. Staff is a bit harried and sometimes does not have enough time to follow up. Things now have improved.

David

Assisted Living

Family/friend

September 9, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Top notch facility

This place is great. The food is PHENOMONAL. Her room is very nice. They have her as high functioning as she can possibly be. We had some difficulty with her phone but she takes it to the front desk and they will call us. The care is excellent. The only problem we have is you cannot put holes in the walls to put pictures, so the room is pretty bare. The facility itself is very clean, if any of the residents have accidents they are right on it. Victoria who is the main point of contact is on the ball. All during the week they have exercise classes going on and mom absolutely loves them. I would definitely recommend MonringStar to other families- it is top notch. It is expensive, but it is worth it for the care received.

anonymous

Assisted Living

Toured community

August 22, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we were able to tour the memory care side and assisted living and both were really nice

Gary B

Assisted Living

Family/friend

May 27, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy with our choice

Our experience with MorningStar has been excellent, they were way above any other place that we looked at. The facility has the options for you to select that cover every need that the resident may have. From emptying the waste baskets to changing the bedding, they go all out to take care of you. I would give the food a five plus. There is a chef who designs the meals and they have an excellent cook on site. They are flexible with their meals, if you do not like the main option, there are many other choices to choose form. I would absolutely recommend the facility to others.

anonymous

Assisted Living

Family/friend

January 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

My review of MorningStar

This community was great for us and our loved one. They did all that they could for my loved one at this community.

Anonymous

Memory Care

Toured community

October 15, 2021

4.0 out of 5 stars
Verified Review

My Review of MorningStar Assisted Living and Memory Care of Albuquerque

Good community. This was too expensive for us.

MorningStar of Albuquerque

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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