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Mosaic Gardens Memory Care at Chandler

850 S Pennington Dr, Chandler, AZ 85224

For pricing & availability:
(866) 374-4058
17 reviews
Add review
  • 5 star
    76%
  • 4 star
    18%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    6%
See all reviews
7.9
Review score
283 reviews
22 facilities
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Mosaic Gardens Memory Care at Chandler
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Mosaic Gardens Memory Care at Chandler
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Amy D

Child of resident/client

5.0 out of 5 stars

chandler is an excellent place for your loved one

We love that the community is not crowded. The staff really seem to care and they interact well with the residence. The community's communication is very good. I would definitely recommend this community to others

Read all reviews

Mosaic Gardens Memory Care at Chandler

Mosaic Gardens Memory Care at Chandler is located in Chandler, Arizona that provides a home away from home for your loved one. Our community features the Rediscovery Program, a specialized memory care program developed by Encore Senior Living.

Rediscovery for Alzheimer's and Dementia Care

The Rediscovery program is an innovative and progressive approach to the care of Alzheimer's disease and related memory impairments founded on more than a decade of research. Years of research shows that the environment in which memory impaired individuals live is crucial to improving quality of life issues inherent with the disease progression. The research also identifies that memory-impaired adults do far better in smaller living environments when placed with their peers of similar cognitive ability. Our community also allows our residents the freedom to visit their neighbors and enjoy large, secured outdoor areas.

Encore's Rediscovery program is also tailored to each individual's abilities. We focus on helping your loved one 'rediscover' their remaining abilities, while encouraging them to connect with the things they can do, rather than reminding them of those they cannot — creating success stories one small victory at a time.

Senior living options offered

  • Memory Care

Mosaic Gardens Memory Care at Chandler

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Mosaic Gardens Memory Care at Chandler

17 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.8
Friendliness
4.9
Care Services
4.9
Meals & Dining
5.0
Activities
4.7
Value for Cost
4.6

A Place for Mom has scored Mosaic Gardens Memory Care at Chandler with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Mosaic Gardens Memory Care at Chandler has 17 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-17 of 17 reviews

Last Updated: 1/28/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Amy D

Memory Care

Family/friend

January 28, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Meals & Dining
5.0

chandler is an excellent place for your loved one

We love that the community is not crowded. The staff really seem to care and they interact well with the residence. The community's communication is very good. I would definitely recommend this community to others

Worried Sick

Memory Care

Family/friend

May 10, 2019

0.5 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
0.5
Care Services
4.0
Activities
4.0

Bad Experience

I am hesitant to write this review because I rarely do bad reviews but in this case it is warranted. My mother is currently staying at Chandler Memory Care and they taking very good care of her. [Name removed] and the other nurses are just wonderful. The problem is with the bookkeeping and how they have overcharged my 86 year old dad. We were told by [name removed] that we would pay a private room rate of $1835 per month above what Mercycare is paying for the room. My dad wrote a check for $4751 for the first partial month and the month of February. When we received the first statement, around the middle of February it showed that our next payment due in March would be $3660. That's almost double what we were quoted. My Husband contacted their "bookkeeper" [name removed] who said that the statement was confusing and she would get with their accounting group to fix the problem. This was the middle of February. On the first week of March they withdrew $3660 from my dad's account. He made the mistake of setting up direct with draw. BIG MISTAKE!!! My husband contacted [name removed] and she said that she was sorry. At this point they had overcharged my dad $3661. She said that she was still working with the accounting department. She assured my husband that they would not charge dad's account again until they had worked everything out. They didn't charge dad's account in April but they did withdraw $7345 on the first week of May. They now have overcharged dad $7335. My husband contacted [name removed] the manager. She seemed very concerned. She blamed the mistake on [name removed] who was new and [name removed] who apparently did not quote us the correct rate. She said she understood our frustration and we would pay the quoted rate of $1835 going forward and she would get the money back to dad and would resolve the issue by Friday [date removed]. [Date removed] [name removed] could not get figures from accounting. She would resolve by Monday. No phone call from [name removed] on Monday. My husband called on Tuesday and [name removed] was out sick. On Wednesday my husband went to Chandler Memory Care. [Name removed] was there and apologized that accounting still had not gotten back with her. My husband asked to sit down with [name removed] and work out the charges.. [Name removed] agreed and together they determined that Chandler Memory Care owed dad $7335. She needed to get approval from [name removed]. On Thursday (today) [name removed] would not take my husband's call. [Name removed] told my husband that [name removed] instructed [name removed] to get with accounting and work the charges out. When my husband asked [name removed] how long that would take she said she had no idea. I am worried that they have no attention of correcting this will just ask my mom to leave and keep my dad's money.

Anonymous

Memory Care

Toured community

January 15, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Lovely facility with amazing amenities. Just a bit too fancy for a basic needs and budget. Would highly recommend for anyone who is more social and active than we are.

deb's review

Memory Care

Family/friend

November 12, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Kathy's New Home at Chandler Memory Care

We moved [Name removed] to Chandler Memory care after attending their day program for several weeks. The staff were supportive by giving us suggestions as to how to proceed with the move, and helping both us and [Name removed] acclimate to our new life style. [Name removed] has made new friends, loves the activities and is busy every day. The family receives photos via text message on a weekly basis and telephone calls if there are any concerns. We are able to come and go and visit at any time...making us feel comfortable with our ability to keep an eye on her care. We love the big evenets they hold for holidays and fun videos posted on facebook. She tells us she loves her new home and her roommate. The staff all appear to know her well Would highly recommend both the day program and residence.

Anonymous

Memory Care

Family/friend

December 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Excellent Communication

My loved one lives here, and overall, I feel our experience has been really good. I really think that the communication at Chandler Memory Care is the best point about the community. It is excellent. They do a really good job keeping up updated about things. The staff is also very helpful and accommodating. The food is alright here, and meals seem complete and nutritious. I also like that the community is very clean. I also like that they have a good amount of things going on the in the community to keep residents engaged. They have three full time people there who organize the activities such as games, outings, and live entertainment. I'm happy with our experience so far, and I would recommend Chandler to others.

Anonymous

Memory Care

Family/friend

October 9, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Fantastic!

My mother-in-Law is with Chandler Memory right now for Respite care, and it has really been a great experience. She is only there a few times a week, but the staff is still so attentive. They always acknowledge her and know her by name. They are very personable, and they really make everyone feel cared for and at home. The place is so clean, and there’s isn’t any of the smell that sometimes permeates these facilities. My Mother-in-Law really loves getting involved in the community. They have so many activities for her to be a part of like singing, dancing, exercise, and painting classes. Overall, our experience with Chandler Memory Care has really been fantastic, and we would absolutely recommend it to others.

Anonymous

Memory Care

Family/friend

August 30, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very Professional Staff

My wife is doing absolutely fantastic. They are doing a great job. They know what they are doing and they have plenty of staff and nurses to take care of everybody. They are all very professional. This community is best one we saw. They got my wife on the right medication and she loves it there. She is never asking to go home.

David

Memory Care

Family/friend

July 2, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Facility For Memory Care

My wife has been a resident for about 10 days. She did get a black eye the first night when she bumped into something in the middle of the night. But otherwise everything is going great. There are lots of activities and a lot of workers. Also there are two doctors there during the week and well as a few nurses. So medical care doesn't seem to be an issue. All the employees are very to talk to. The facility is always very clean and neat. I have no complaints. It is very easy to check her out for an outing.

Anonymous

Memory Care

Toured community

June 24, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

visited this looking for a place for my wife. The tour was very informative and actually ran into a friend of ours that works there that we used to go to church with back in the 1990s. Very nice environment and this Center is in my top 3

Anonymous

Memory Care

Toured community

June 21, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Staff Was Very Interactive With The Residents

My tour of this facility went very well. I really liked this facility. It was a very nice and clean community, that was one of the things that stood out to me. The staff was very kind and interactive with the residents. The residents seemed to really enjoy the staff as well. There were many activities offered. This is a wonderful community.

Anonymous

Memory Care

Family/friend

February 5, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Going well so far

Things are going well so far at Chandler. The staff is nice and they are attentive and patient with the residents. The facility itself is clean and well maintained. The residents here seem taken care of and content.

Anonymous

Memory Care

Family/friend

January 26, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Great Communications

They have some good activities. I've been a few times when my dad has not been real active. The nurse is sharp and she keeps me up to date with that. The most important thing is communication and they are very good at that.

Anonymous

Memory Care

Family/friend

January 13, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great communication

Things are going very well. There communication is great and I am very pleased with the staff and the facility. Overall we have had a great experience with Chandler Memory Care so far.

Anonymous

Memory Care

Family/friend

January 8, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very Impressed

I would say that when I provided feedback to them, I saw that it was instantly addressed and they followed up with me about it, so that was impressive. They are always welcoming to me and my loved one and talk to her as an adult and not as someone with Alzheimer's.

Anonymous

Memory Care

Family/friend

December 9, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Very nice staff

It is going very well at Chandler. The staff is doing a very nice job. They are very nice to my Mom and they try to make sure that she is taken care of. This is a brand new experience for us and they are doing a great job.

Anonymous

Memory Care

Toured community

October 20, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice place!!!

Anonymous

Memory Care

October 18, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Positice Experience

I thought the experience has been positive. We have had a few glitches with my wife and some of the other residents, but we addressed them and they took care of everything. They know all of us by name and they keep us abreast with what's going on, so I am very positive about everything.

Mosaic Gardens Memory Care at Chandler

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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