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Mountain Plaza Assisted Living

4154 Talon Drive, Casper, WY 82604

For more information about senior living options:
(866) 374-4058
10 reviews
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6.1
Review score
12124 reviews
26418 facilities
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Mountain Plaza Assisted Living
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Stephanie

Family/friend

5.0 out of 5 stars

Mom LOVES it here!

The mental and physical abilities of my mom have improved greatly since she moved here. She loves the activities and food. The entire move in process was smooth and we all felt very welcomed.

Read all reviews

Mountain Plaza Assisted Living

Mountain Plaza Assisted Living in Casper, WY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Mountain Plaza Assisted Living

10 reviewsWrite a review
Overall Experience
3.9
Cleanliness
3.8
Friendliness
3.9
Care Services
3.8
Staff
1.0
Meals & Dining
1.0
Activities
4.2
Value for Cost
3.6

A Place for Mom has scored Mountain Plaza Assisted Living with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Mountain Plaza Assisted Living has 10 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-10 of 10 reviews

Last Updated: 7/27/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mercedez H

Assisted Living

Industry reviewer

July 27, 2022

2.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
5.0
Staff
1.0
Meals & Dining
1.0

Awful

Kitchen management could use a major overhaul. Kitchen supervisor is hardly ever available, the food portions are at a bare minimum. Would love to see RMA hire people that actually know how to cook. The dining room is a zoo at mealtimes, it's obvious there is no set routine. They claim to let employees have a free meal, however some of the cooks take home massive amounts of food then tell employees there wasn't enough left...Under cooked food is served on a daily basis because the stove doesn't work properly. Several health dept violations.

Sandyplains

Memory Care

Industry reviewer

September 13, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Poor Management

The residents are not heard when they voice concerns, but given platitudes and not solutions., The food is terrible and the Administrator runs a very poor business. The residents and nursing staff, especially the CNA's, are what keep the place running and are under appreciated. They no longer have the wonderful activities they once had unfortunately losing their best asset.

Stephanie

Memory Care

Family/friend

March 22, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom LOVES it here!

The mental and physical abilities of my mom have improved greatly since she moved here. She loves the activities and food. The entire move in process was smooth and we all felt very welcomed.

Jill

Memory Care

Family/friend

March 22, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Cream of the Crop!

Mountain Plaza is an incredible assisted living and memory care that is full of wonderful people who do everything possible to increase the quality of the people's lives who live there.

Anonymous

Memory Care

Family/friend

January 3, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

So far so good...

My mother is still adjusting to the Mountain Plaza Assisted Living. The place is clean and well maintained. The staff is very good with her, and they have a lot of activities. So far we are happy with the place and everyone has been very helpful.

Anonymous

Memory Care

Family/friend

August 31, 2015

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

staff is really good about getting back with me

We have had a few hiccups at Mountain Plaza Assisted living but it has mostly been on moms part. The staff is really good about getting back with me on anything going on with mom. She was showing signs of getting a UTI and the staff were very diligent about getting her tested. I go visit her every day as it is close to my house. Usually things are going really well and if I ever do have any issues they are received well and resolved. Overall everything is going just fine at this facility.

Anonymous

Memory Care

Toured community

August 26, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0

High Turnover Rate

I think they have a higher turnover rate of employees then I would like to see. You get confidence in some employees and start to build a rapport with them and then they are gone, so there are some management issues.

Anonymous

Memory Care

Family/friend

August 1, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Settling in

We are still in the adjustment process with regard to level of care. Staff has been very willing to make adjustments as needed with regard to what to monitor and what things she is managing on her own. There are many activities for her to participate in if she chooses. I have concerns, at times, but when I go I address them with staff and they make every effort to change routine for the benefit of my mother. Facilities are kept very clean and nice. Everyone from management to housekeeping is very pleasant and good at knowing your name.

Don kincheloe

Memory Care

Family/friend

June 25, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

breakfast.

Moms only complaint was breakfast was not much. Toast was just warm white bread. Only one piece of bacon. Are theycutting corners?

Satisfied Customer

Memory Care

Family/friend

July 23, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great community

After A Place for Mom recommended the community we went to visit it and we liked it immediately. From the moment we visited it felt like this was the right community for our loved one. We like it very much and our loved one is very happy here.

Mountain Plaza Assisted Living

Neighborhoods

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Map of the neighborhood around Mountain Plaza Assisted Living

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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