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NewBridge on the Charles

6000 Great Meadow Rd, Dedham, MA 02026

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(866) 374-4058
1.0
Review score
5 reviews
Add review
1.0
Review score
5 reviews
  • 5 star
    40%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    40%
  • 1 star
    20%
See all reviews
4.8
Review score
10 reviews
7 facilities
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NewBridge on the Charles
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NewBridge on the Charles resident
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NewBridge on the Charles in google map

Debra G

Child of resident/client

5.0 out of 5 stars

Assisted Living facility

My family and I have nothing but positive things to say about Newbridge in the Charles. The staff couldn’t be kinder and more attentive to the residents. Most important to me, they have kept my dad engaged and social and have provided incredible safety protocols during the pandemic. Now that the residents and staff have all been vaccinated and the state has lifted some restrictions, my 96 year young dad has resumed his bridge games, eating in the dining room with his friends and taking part in activities that the staff has provided. My dad is happy which makes me thankful.

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NewBridge on the Charles

You want the best for your loved one who has Alzheimer’s disease or another form of dementia. So do we. Strongly informed by research, memory care assisted living at NewBridge on the Charles offers comfortable and secure apartments and living areas, stimulating programming that keeps residents active and engaged, and specialized services to care for those who can no longer safely care for themselves.

Created by Hebrew SeniorLife, a Harvard Medical School affiliate, NewBridge’s continuum of care model ensures access to onsite medical services when needed with minimal disruption and maximum comfort and convenience. And all within luxurious surroundings and the natural beauty of our 162-acre campus. As with our traditional assisted living residents, we take care of the daily tasks that have become difficult for your loved one, allowing them to focus their time and energy on continuing to learn, grow, and enjoy life in the moment. That’s what NewBridge is all about.

Our memory care area is designed to be soothing and easy to navigate for residents. Color and lighting schemes are chosen intentionally, and carpeting is free of complex patterns that can confuse people with dementia. We also provide door-side shadow boxes filled with photos and mementos to help...

Senior living options offered

  • Assisted Living
  • Memory Care

NewBridge on the Charles

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for NewBridge on the Charles

1 out of 10
Review Score5 reviewsWrite a review
Overall Experience
3.0
Cleanliness
4.6
Friendliness
3.4
Care Services
3.0
Staff
3.7
Meals & Dining
4.3
Activities
3.8
Value for Cost
2.8

A Place for Mom has scored NewBridge on the Charles with 1 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, NewBridge on the Charles has 5 reviews with an average "overall experience" of 3 out of 5.

Filters

1-5 of 5 reviews

Last Updated: 7/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Irene W

Assisted Living

Family/friend

July 23, 2025

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

STAY AWAY FROM- NOT ENOUGH STAFF

The facility is very short-staffed. My Mom had hip surgery. The next day, she was sent to Newbridge for Rehab (Wednesday, early afternoon). Intake was done on Friday morning. Also, my Mom needed two people to help her get out of bed to use the commode. The staff (PCAs & nurse) refused to help my Mom get out of bed. The staff put an adult diaper on my Mom and placed a towel between her legs. They didn't even bother to use a commercially available catheter like PureWick. On Wednesday night, after my Mom had peed in the bed, a PCA told me I had to leave the room, otherwise she would not change my Mom / clean her up. She also yelled at my Mom to get up. (Mom couldn't get up on her own...) While I was standing outside of her room, I heard my Mom screaming in pain. I can't assess the physical/ occupational therapy as my Mom is no longer (and won't be returning) to Newbridge.

Tonya S

Memory Care

Toured community

June 4, 2025

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0

Bringing awareness of pricing

[price removed] a month. Please be aware there are can be additional costs so ask for a list. Absolutely crazy to charge seniors this kind of money. If you don't have good insurance, you better be rich.

Debra G

Assisted Living

Family/friend

May 3, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Assisted Living facility

My family and I have nothing but positive things to say about Newbridge in the Charles. The staff couldn’t be kinder and more attentive to the residents. Most important to me, they have kept my dad engaged and social and have provided incredible safety protocols during the pandemic. Now that the residents and staff have all been vaccinated and the state has lifted some restrictions, my 96 year young dad has resumed his bridge games, eating in the dining room with his friends and taking part in activities that the staff has provided. My dad is happy which makes me thankful.

Debra G

Assisted Living

Family/friend

April 29, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Newbridge on the Charles experience

My 96 year old dad became a resident at the Assisted Living facility of Newbridge on the Charles, in early 2019. Dad has defied the aging process - he's an avid bridge player, keeps up to date on current events, loves music and has enjoyed all that Newbridge has to offer. He's a very social person. Naturally, due to the covid pandemic, the residents had to spend their time in their own suites. However, Newbridge went out of their way to ensure that residents were able to Zoom with their families and were able to stream shows and musical events on their own TV's. Most importantly, the Newbridge staff did a PHENOMENAL job keeping the residents healthy and safe, containing the handful of cases of covid-19. We've been so impressed and thankful for the great care that has been given to my dad. Everyone, including the staff, has been fully vaccinated, and at this point, the dining rooms are opening up again, and social activities are beginning to resume. Kudos to the staff!

Anonymous

Memory Care

Family/friend

September 19, 2019

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0

Disappointed

Clean. Good programs. Lip service but don't deliver on their mission.

NewBridge on the Charles

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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