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New Hanover House

3915 Stedwick Ct, Wilmington, NC 28412

For more information about senior living options:
(866) 374-4058
8.0
Review score
6 reviews
Add review
8.0
Review score
6 reviews
  • 5 star
    33%
  • 4 star
    0%
  • 3 star
    17%
  • 2 star
    17%
  • 1 star
    33%
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New Hanover House
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New Hanover House
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Tara

Loved one of resident/client

5.0 out of 5 stars

Highly recommend

New Hanover House has been a wonderful transition from Independent Living to Assisted Living. The price is the best we have found in Wilmington with no levels of care increases. It is all inclusive with the exception of her prescriptions which they take care of. Doctor visits weekly and we have a great peace of mind knowing she has help available 24/7 if needed.

Read all reviews

New Hanover House

New Hanover House in Wilmington, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care

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Reviews

for New Hanover House

8.0 out of 10
Review Score12 reviewsWrite a review
Overall Experience
2.7
Cleanliness
2.8
Friendliness
2.6
Care Services
2.9
Staff
5.0
Meals & Dining
5.0
Activities
2.6
Value for Cost
2.7

A Place for Mom has scored New Hanover House with 8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, New Hanover House has 12 reviews with an average "overall experience" of 2.7 out of 5.

Filters

1-12 of 12 reviews

Last Updated: 10/15/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Tara

Assisted Living

Family/friend

October 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

New Hanover House has been a wonderful transition from Independent Living to Assisted Living. The price is the best we have found in Wilmington with no levels of care increases. It is all inclusive with the exception of her prescriptions which they take care of. Doctor visits weekly and we have a great peace of mind knowing she has help available 24/7 if needed.

Tara

Assisted Living

Family/friend

October 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

New Hanover House has been a wonderful transition from Independent Living to Assisted Living. The price is the best we have found in Wilmington with no levels of care increases. It is all inclusive with the exception of her prescriptions which they take care of. Doctor visits weekly and we have a great peace of mind knowing she has help available 24/7 if needed.

vicki wigren

Memory Care

Family/friend

March 12, 2020

1.5 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.5
Care Services
1.0
Activities
1.0

Don't go here

My ex-husband stayed here for 3 months...though he was a dementia patient, they accepted him and said he would do well. He loves to walk, and they said that was possibly and issue. Suddenly, out of nowhere, we were told he had to leave immediately because he went near the pond (on their property) and it had an alligator...what in the hell is an alligator doing on their property. We had NO communication from them letting us know of any danger. They didn't care for him, though on several occasions I asked the staff to help him bath and put on clean clothes. NOTHING!

vicki wigren

Memory Care

Family/friend

March 12, 2020

1.5 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.5
Care Services
1.0
Activities
1.0

Don't go here

My ex-husband stayed here for 3 months...though he was a dementia patient, they accepted him and said he would do well. He loves to walk, and they said that was possibly and issue. Suddenly, out of nowhere, we were told he had to leave immediately because he went near the pond (on their property) and it had an alligator...what in the hell is an alligator doing on their property. We had NO communication from them letting us know of any danger. They didn't care for him, though on several occasions I asked the staff to help him bath and put on clean clothes. NOTHING!

Michele

Memory Care

Family/friend

December 9, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Please do not put your loved one here

I had my mother there, unfortunately I needed to have her somewhere and I should’ve known from the smell of urine from walking in the place. I found her sitting at the Dining room table soaked in urine feces on her clothes no glasses bare feet with food smeared all over the table 2 hours after dinner sitting there alone with the look on her face like what somebody please help me. She is 86 with dementia. I took her that night straight to the [removed] and then home with me. Was told that everyone was sick but nobody was treated, my mother had untreated bronchitis. Don’t, please don’t put your left one there.

Michele

Memory Care

Family/friend

December 9, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Please do not put your loved one here

I had my mother there, unfortunately I needed to have her somewhere and I should’ve known from the smell of urine from walking in the place. I found her sitting at the Dining room table soaked in urine feces on her clothes no glasses bare feet with food smeared all over the table 2 hours after dinner sitting there alone with the look on her face like what somebody please help me. She is 86 with dementia. I took her that night straight to the [removed] and then home with me. Was told that everyone was sick but nobody was treated, my mother had untreated bronchitis. Don’t, please don’t put your left one there.

Anonymous

Memory Care

Toured community

October 26, 2017

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

No Homey Feeling

I toured Hanover House, and I was not very impressed. I felt that it had no homey feeling at all, and I cried when we walked through the memory care unit. There were just lots of people sitting in the hallways doing nothing. It was heartbreaking, and I knew that I did not want my mother there.

Anonymous

Memory Care

Toured community

October 26, 2017

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

No Homey Feeling

I toured Hanover House, and I was not very impressed. I felt that it had no homey feeling at all, and I cried when we walked through the memory care unit. There were just lots of people sitting in the hallways doing nothing. It was heartbreaking, and I knew that I did not want my mother there.

Anonymous

Memory Care

Toured community

April 28, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

This place is not what I want for Mom. It is, however, nice. The staff was helpful and answered all of my questions. The nursing staff only consists of a CNA and Med Tech and there are 30 Residents. I think Mom might do better with a little more one-on-one care. FYI, They did not seem to be expecting me, but recovered well and the tour went smoothly! Thanks for recommending New Hanover House. [Removed]

Anonymous

Memory Care

Toured community

April 28, 2017

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

This place is not what I want for Mom. It is, however, nice. The staff was helpful and answered all of my questions. The nursing staff only consists of a CNA and Med Tech and there are 30 Residents. I think Mom might do better with a little more one-on-one care. FYI, They did not seem to be expecting me, but recovered well and the tour went smoothly! Thanks for recommending New Hanover House. [Removed]

Anonymous

Memory Care

Family/friend

March 20, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Home's care

The community is really nice and clean. The staff is outstanding. The food does need improvement if a few areas. They offer a lot of nice activities for her to enjoy. They take their time in helping you feel welcome. We would welcome families to this community for good care and a nice family environment.

Anonymous

Memory Care

Family/friend

March 20, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Home's care

The community is really nice and clean. The staff is outstanding. The food does need improvement if a few areas. They offer a lot of nice activities for her to enjoy. They take their time in helping you feel welcome. We would welcome families to this community for good care and a nice family environment.

New Hanover House

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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