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New Pond Village, a CCRC

180 Main Street, Walpole, MA 02081

For pricing & availability:
(866) 374-4058
8.6
Review score
7 reviews
Add review
8.6
Review score
7 reviews
  • 5 star
    43%
  • 4 star
    57%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.8
Review score
2275 reviews
68 facilities
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New Pond Village, a CCRC
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New Pond Village, a CCRC community exterior
14 photos10 floor plans
New Pond Village, a CCRC in google map
street view of New Pond Village, a CCRC

Anonymous

Resident/client

4.0 out of 5 stars

Our families experience

The overall idea of the community, most people are friendly, the whole dining room dinner reservation thing is weird to me and many others, very poor communication between administrators, nursing , PT department & aides that assist my husband. So yes improve communication and be available , are there care plans that each aide can follow to keep things consistent with each individual?

Read all reviews

New Pond Village, a CCRC

Benchmark Senior Living at New Pond Village located in Walpole, Massachusetts provides retirement living for active seniors who no longer want the worry of owning a home. We proudly offer independent living, assisted living, and memory care services at our vibrant, one-of-a-kind community.

Aside from providing care and assistance to residents, our community is designed for active and social seniors that want to stay connected. We develop programs and experiences that promote purpose-filled interactions and positive engagement. Here, residents live happy and fulfilling lives because of the importance we place on meaningful, life-long connections.

Building off of 20 years of experience, our unique Mind & Memory approach celebrates the spirit and supports the capabilities of your loved one. Through individualized and group activities, we encourage creativity and self-expression. Using research-based programming, we help residents engage in physical, social, intellectual, emotional, purposeful, and spiritual wellness. Experience all that we have to offer by contacting an A Place for Mom advisor today!

Community Amenities and Services

Here, you’ll have access to a wide range of convenient services and amenities. Get a clean shave at our on-site barber shop, explore our walking trails, or grab a drink with a friend at our full-service pub....

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

New Pond Village, a CCRC

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for New Pond Village, a CCRC

8.6 out of 10
Review Score7 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.4
Care Services
4.0
Staff
4.2
Meals & Dining
3.8
Activities
4.3
Value for Cost
4.6

A Place for Mom has scored New Pond Village, a CCRC with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, New Pond Village, a CCRC has 7 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 10/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

October 22, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Our families experience

The overall idea of the community, most people are friendly, the whole dining room dinner reservation thing is weird to me and many others, very poor communication between administrators, nursing , PT department & aides that assist my husband. So yes improve communication and be available , are there care plans that each aide can follow to keep things consistent with each individual?

Anonymous

Assisted Living

Resident/client

July 18, 2025

5.0 out of 5 stars
Verified Review

New Pond Village

All people here seem happy and friendly. Staff is always willing to help. Food is good. Variety Lots of activities. Quiet. Apartments completely redone before you move in

Anonymous

Assisted Living

Family/friend

May 21, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Assisted Living with Home Comfort and Friendly Staff

I don't think the food is very healthy - my father loved vegetables and he hardly got any. Before we moved in we were told he could get creamed spinach every day, but that wasn't how it actually works. Also it wasn't very easy for him to get outside, so he was almost always inside, and he liked fresh air. I also didn't like the Styrofoam and plastic utensils when he ate in his room, which was a lot.

Anonymous

Independent Living

Family/friend

October 11, 2024

4.0 out of 5 stars
Verified Review

New Pond Village Review

Ask questions several times during the process - The timeline from initial discussions and visits to move in can be lengthy. So, it is best to confirm amenities and services that are important to your loved one before you sign paperwork. Several important amenities had been discontinued by the time of move in, so expectations were off. Notwithstanding, NPV is still a great place!

Anonymous

Assisted Living

Family/friend

October 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Lovely facility

Very nice facility, friendly staff, great programming for residents. My family member had a difficult transition into the facility, however, and I think more could have been done to help her adapt. She is still struggling to get into a consistent routine after a few months, and sometimes it is hard for us to connect with or get responses from a staff member who can help us come up with strategies and plan for her care.

Anonymous

Independent Living

Resident/client

July 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

New Pond Village

They do a very good job here. All of the staff have been very professional, staff and residents are nice people. The apartment sizes are larger than I expected, I am very comfortable. I would recommend New Pond Village to others looking, it is a good place.

anonymous

Memory Care

Family/friend

April 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Awesome staff

My loved one is in the special care unit and does not like the food. For activities it is too soon to rate, Staffing issues caused activities to be lacking. They brought someone in for this -which was an improvement. But he's been out for a while. Not sure what's happening. It is very expensive, but the staff are very kind and upbeat. They treat the residents very well and there's no way to put a price tag on that.

New Pond Village, a CCRC

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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