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North Brook Heights Home for Adults

170 Murray St, Auburn, NY 13021

For more information about senior living options:
(866) 374-4058
6 reviews
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  • 5 star
    83%
  • 4 star
    0%
  • 3 star
    17%
  • 2 star
    0%
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North Brook Heights Home for Adults
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North Brook Heights Home for Adults
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street view of North Brook Heights Home for Adults

Deb H

Resident/client

5.0 out of 5 stars

Kind, helpful, happy staff.

The moment I moved in I fell in love with the staff here. They have been helpful from the start. I pulled up with my son and his truck full of my stuff. A couple of nice gentlemen helped my family unload the truck and bring my stuff to my new room. This nice young lady gave me a tour of the facility. The nurses met with me on that first day just to introduce themselves and answer any of my questions. The kitchen staff is always so sweet and the food is good. A nice girl comes and helps me clean and do laundry. They have helped me with my cell phone and my insurance. I really appreciate them.

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North Brook Heights Home for Adults

North Brook Heights Home for Adults in Auburn, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living

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Reviews

for North Brook Heights Home for Adults

Overall Experience
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
5.0
Staff
5.0
Meals & Dining
5.0
Activities
4.8
Value for Cost
4.3

A Place for Mom has scored North Brook Heights Home for Adults with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, North Brook Heights Home for Adults has 6 reviews with an average "overall experience" of 4.7 out of 5.

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1-6 of 6 reviews

Last Updated: 12/9/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Deb H

Assisted Living

Resident/client

December 9, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Kind, helpful, happy staff.

The moment I moved in I fell in love with the staff here. They have been helpful from the start. I pulled up with my son and his truck full of my stuff. A couple of nice gentlemen helped my family unload the truck and bring my stuff to my new room. This nice young lady gave me a tour of the facility. The nurses met with me on that first day just to introduce themselves and answer any of my questions. The kitchen staff is always so sweet and the food is good. A nice girl comes and helps me clean and do laundry. They have helped me with my cell phone and my insurance. I really appreciate them.

Dean H

Assisted Living

Resident/client

December 8, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Its a lot better than I thought

I was reluctant to move to assisted living. I have always lived on my own. My family and doctor we're very persistent that I needed the extra help. I have to say, as much as I hate to admit it, they were right. The staff here have been so sweet and helpful. It's like have 5 grandchildren around at any given time. I have a bad knee that I have always struggled through. With all the help I have to strain so much less and my knee feels better than it has in years. Don't be stubborn like I was, accept the help and you'll see a big change in your life.

Jimmy B

Assisted Living

Toured community

September 10, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Looks Good!

I recently toured Northbrook and I have to say I am impressed. So many facilities that I have toured in my search have this odor to them. This one seemed so clean and actually smelled good. There were so many staff members running around helping residents. I am hoping to hear back from them soon. Wish me luck.

Josh W

Assisted Living

Resident/client

July 22, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Thank you!

I have lived at Northbrook for quite some time. I know places like this often get a bad rep but honestly, I'm glad I chose here. The staff actually care about my well being. Not just the aides. The food is pretty good. The activities are fun. It's just a great community and I'm thankful to be here.

Anonymous

Assisted Living

Toured community

May 8, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Staff I met seemed very busy but were helpful. Residents in common areas seemed fine. The facility is rather sterile - concrete and tile throughout - more of a hospital feel. I believe they do accept Medicaid if private resources are depleted. They do not offer 'Enhanced' assisted living options, which it appears mom will require.

Anonymous

Assisted Living

June 26, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

It Is Great

Everything is fantastic at the home. I feel it is perfect and it was a good pick for my mom. I would recommend them to family or friends. i think the staff are wonderful.

North Brook Heights Home for Adults

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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