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North Pointe of Mayodan

6970 NC Hwy 135, Mayodan, NC 27027

For more information about senior living options:
(866) 374-4058
7 reviews
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  • 5 star
    29%
  • 4 star
    29%
  • 3 star
    0%
  • 2 star
    14%
  • 1 star
    28%
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North Pointe of Mayodan
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North Pointe of Mayodan
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Anonymous

Family/friend

4.0 out of 5 stars

We Like It and It's Close

This is a wonderful community and we really like it, especially since it is 15 minutes away from our home. We are able to bring my mother-in-law home for the holidays. She enjoys the meals and activities they offer daily. She is doing very well and the staff are learning to do better. A couple do very good, the new ones are learning and the others know how to improve. it is a really clean community and her room is always clean too. She needed her own little spot and they have fulfilled it.

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North Pointe of Mayodan

North Pointe of Mayodan in Mayodan, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for North Pointe of Mayodan

Overall Experience
2.9
Cleanliness
2.9
Friendliness
3.4
Care Services
2.4
Activities
2.3
Value for Cost
2.9

A Place for Mom has scored North Pointe of Mayodan with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, North Pointe of Mayodan has 7 reviews with an average "overall experience" of 2.9 out of 5.

Filters

1-7 of 7 reviews

Last Updated: 6/21/17

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Right is right and wrong is wrong

Memory Care

Family/friend

June 21, 2017

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
3.0
Value for Cost
0.5
Care Services
0.5
Activities
0.5

An Eight Day Nightmare

My experience with North Pointe of Mayodan was a horrific experience. Day 1:, upon arrival, the room was not ready as we had to remove old rickety furniture and clean the bathroom prior to setting it up. Day 2: I was called to administer my husband's medications myself throughout the day because no one thought to get his meds delivered prior to our arrival. Days 3-5: My husband complained to the point of anger about the CNA's being outside smoking when he needed them and the loudness of the laundry room (across from his room) which did laundry all night long. Day 6 & 7: My loved one began having terrible hallucinations causing panic and danger of elopement which he had only had previously when he had forgot or skipped his meds. At the management's request, (not ours) North Pointe's Crisis team intervened, but I have never been given or told what their actions revealed. So my husband was sent to the Emergency Room 30 miles away. Of course he was returned to North Pointe the following day after being given his medications. Day 8: More hallucinations caused my husband to run across the street to the high school where he sought help from a sheriff he saw sitting in his car. He was taken back to North Pointe by the Sheriff where he was taken again to the Emergency Room. My husband has now been through a thorough psych evaluation and is doing wonderfully now, because his medications are given properly. He is in a wonderful facility which is NOT North Pointe of Mayodan. I don't know what those folks did or did not do, but they did not properly take care of my husband. We paid $3200 for the services of this facility, for 2 days in April and the whole month of May. After the horrific treatment resulting in my husband not returning to North Pointe, I requested a full refund as I believe we paid for services that were never rendered. The owner, [Removed] sent me one prorated check, but failed to refund the full amount. Somehow, he thinks he is justified and it is okay to gauge people when they are struggling. Currently North Pointe still owes us $877.39. Today [Removed] emailed that he would send me a refund for one more day, but if I wanted anything more to contact his attorney, which my attorney will be doing asap. These people knew my husband had Frontotemporal Dementia when we met with them the first time. If they were not set up to handle one with this type of cognitive thinking issues, they could have simply said so. All I ask was for a refund of money paid to North Pointe of Mayodan. This does not even address the thousands of dollars we now must pay for 2 trips in three days to the ER. Think about these things before you trust your loved one or your money to the management of North Pointe of Mayodan. I will post here again to keep others abreast of the difficulties of getting our money back for services not rendered. One last item, I almost forgot....Last week, we received an invoice from North Pointe's Pharmacy showing that my husband's medications were ordered and filled through June 1, when he left there on May 8th, not to return. I am praying those charges are removed from our account.

Anonymous

Memory Care

Toured community

January 18, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The facility was clean and had a pleasant, clean smell throughout. It appeared to be well-staffed and the activity I witnessed was well attended. I wasn't there at mealtime but the lunch menu looked pretty good. The staff was friendly at all times and the residents all appeared to be neat and clean. Excellent visit!

Anonymous

Memory Care

Family/friend

December 20, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We Like It and It's Close

This is a wonderful community and we really like it, especially since it is 15 minutes away from our home. We are able to bring my mother-in-law home for the holidays. She enjoys the meals and activities they offer daily. She is doing very well and the staff are learning to do better. A couple do very good, the new ones are learning and the others know how to improve. it is a really clean community and her room is always clean too. She needed her own little spot and they have fulfilled it.

Anonymous

Memory Care

March 29, 2015

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Not at all impressed with this Assisted Living. The management is horrible. Can't keep any help due to poor management.

Anonymous

Memory Care

Toured community

March 2, 2015

1.5 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0

It looks like a nice place when you walk in, but looks are deceiving. Management of that facility is awful and they will tell you one thing and do another. I would not put my family member there.

C B

Memory Care

Toured community

May 27, 2014

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

Nice place, overall

Overall I think they do a good job at North Pointe of Mayodan. I like that they seem to have plenty of activities to keep the residents busy. The staff also all seem friendly and helpful. They do a good job keeping the common areas clean, but I think they could do better keeping the individual residents rooms vacuumed and tidied up.

Randy Yates

Memory Care

Family/friend

July 25, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.5

Really Pleased

I've been real pleased with it. I'm not really familiar with what activites they're doing. I haven't really witnessed it. I think they could beef that up more but it's a memory care unit so it's full job just to get them together and get them to eat. It's very close to home so it's really fit in well. For the money it's definitely something that's worthwhile. You hate for anybody's parents to not be able to stay at home but when you get to a certain point and need certain care, you just can't do it anymore. We went as far as we could go. I would recommend North Pointe.

North Pointe of Mayodan

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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