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Northbrook Inn Memory Care Community

99 Pointe Dr, Northbrook, IL 60062

For more information about senior living options:
(866) 374-4058
1.0
Review score
17 reviews
Add review
1.0
Review score
17 reviews
  • 5 star
    59%
  • 4 star
    35%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    6%
See all reviews
8.2
Review score
1007 reviews
38 facilities
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Northbrook Inn Memory Care Community
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Northbrook Inn Memory Care Community community exterior
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street view of Northbrook Inn Memory Care Community

Annie S

Child of resident/client

5.0 out of 5 stars

Wonderful Community

After touring several communities, this was the only community we felt love as we walked through the building. The staff are kind, caring and treat the patients as family. Moving my mom into Northbrook Inn was the best decision for her emotional and physical care.

Read all reviews

Northbrook Inn Memory Care Community

Swap the hustle and bustle of Chicago for the peace and tranquility of Northbrook for your retirement. Located close to popular attractions, Northbrook Inn provides the perfect escape from the city’s noise without straying too far. The traditional red brick exterior offers nostalgia, warmth, and familiarity, while the classy, vintage interior provides comfort and sophistication.

They are a proud member of Koelsch Senior Communities. Koelsch has been serving families for over 60 outstanding years. At Northbrook Inn, they specialize in unique memory care. As families continuously put their trust in them, they do their best to uphold the standards they've set — by providing a welcoming, supportive environment for residents.

Community Services and Amenities

Memory loss manifests itself differently in each person, so personalized care is provided to each individual. Memory care services cater directly to residents diagnosed with Alzheimer’s, dementia, or other memory loss. They strive to eliminate confusion and promote familiarity through unique design and specially trained staff. Shared spaces provide plenty of opportunities for residents to connect and feel at home. Residents can enjoy three nutritious meals daily within the lovely, restaurant-style dining room, or play card games within the club room. Residents can also socialize or relax...

Senior living options offered

  • Memory Care

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Reviews

for Northbrook Inn Memory Care Community

1.0 out of 10
Review Score17 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.5
Friendliness
4.4
Care Services
4.3
Staff
3.5
Meals & Dining
3.5
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored Northbrook Inn Memory Care Community with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Northbrook Inn Memory Care Community has 17 reviews with an average "overall experience" of 4.3 out of 5.

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1-17 of 17 reviews

Last Updated: 12/6/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jason B

Memory Care

Family/friend

December 6, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Not up to my families standards

We were horrified over the disrespect and animosity that were displayed from the management towards the employees. We saw the turnover rate was high due to the abuse from the general manger. We thought this style was uncomfortable for our loved ones to be around so we chose to move out. Feel your way through the environment before you do anything,

Annie S

Memory Care

Family/friend

April 29, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Community

After touring several communities, this was the only community we felt love as we walked through the building. The staff are kind, caring and treat the patients as family. Moving my mom into Northbrook Inn was the best decision for her emotional and physical care.

Jan McClure

Memory Care

Family/friend

November 16, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Highest quality care and staff

If you can get your parent in there and can afford it, do it. When my mom passed they did everything the could to make that time easier on her and the family Large room sizes, the food is adequate but they have a variety. What was most important my mom felt well taken care of. The community was nice outside, and there is a courtyard for the residents to spend time outdoors. I definitely recommend this community.

Brigitte Ruda

Memory Care

Family/friend

September 26, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

My mother has been at Northbrook Inn Memory Care for 4 months now. As she is still adjusting to her new surroundings I have been very pleased in her care there. The staff has been wonderful in their care of residents.

Mark Harris

Memory Care

Family/friend

July 27, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Peace of Mind

Northbrook Inn and it’s staff are all amazing! They care for the residents with unparalleled empathy and professionalism at all times. Communication is always clear, timely and transparent. The staff anticipates the residents needs, are proactive and go above expectations. In summary I’m so fortunate to have my wife in their care and not worry myself about her well being! They are all angels??

Alynn

Memory Care

Toured community

July 10, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Thank you Northbrook Inn!

The staff at Northbrook Inn Memory Care, [name removed] in particular, were extremely helpful during this difficult time searching for the best memory care accommodations for my mom. [Name removed] was very responsive, thorough, and made herself available at any time to answer all of my tedious questions. Thank you to [name removed] and the entire Northbrook Inn staff for helping guide us through this process during a particularly challenging time.

Anonymous

Memory Care

Toured community

August 6, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Incredible Memory Care facility. The staff was engaged, friendly and caring. The living environment was beautiful, clean and "homey." The holistic approach to the ALZ resident was beautiful. I would highly recommend a tour if you are looking for that "just right fit" for you loved one.

Anonymous

Memory Care

Family/friend

November 12, 2018

3.5 out of 5 stars
Cleanliness
4.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
4.5

Rating for Northbrook Inn Memory Care Center

This facility was a very nice, clean facility with many activities for seniors to do. The caretakers were very accommodating and friendly, and seemed to have a lot of experience with assisting the residents. The rooms are spacious, and the food is pretty good as well! Like most facilities, they could always use more caretakers and less administrators. They do provide doctors, dentists, that will come to the facility if you are unable to take your family member out.

Anonymous

Memory Care

Toured community

November 28, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Allowing my wife to slowly become comfortable with new environment on an hourly basis(30 hours)before admission in January

Anonymous

Memory Care

Family/friend

July 30, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A wonderful place!

A beautiful place. More importantly, the attentive care and kindness of all the staff is amazing. I feel very fortunate to have found this place for my dad.

Anonymous

Memory Care

Family/friend

July 10, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We were impressed!

We dropped in, unannounced, to visit a friend who recently moved into Northbrook Inn and were delighted to see the beautifully appointed decor, our friend's large room with great natural light, and the homey friendly surroundings. Our friend reported enjoying an in-house operatic performance given by music students from Northwestern a few days prior. And the staff person who greeted us shared details of recent conversations she had had with our friend. When my time comes, I hope there's an opening at the Northbrook Inn for me!

Anonymous

Memory Care

Toured community

June 13, 2017

3.5 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

A new community

The rooms at this community are not as nice as the entrance to this community. The staff I met seemed nice and they say they do encourage the residents to be social and not spend a lot of time in their rooms. They seem to offer a lot of nice amenities. I would recommend that if you look at this community you go at a meal time. Make sure to ask about the activities offered to see if they would be something your loved one might be interested in.

Anonymous

Memory Care

Family/friend

May 22, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

A Nice Community for My Loved One

From what I know my loved one is doing well with her move to this community. It is a nice community, and we are pleased with her move here. It is a nice facility for her, and her needs. We know she is safe, and in receiving good care. They staff is very good, and taking good care of her. Everything is working out well.

Terri Bytof

Memory Care

Family/friend

May 20, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Moms stay

My mom was placed at Northbrook Inn due to her valcility not being opened on schedule in Bloomingdale. This home is identical to Lakeview where mom is a resident now. Everyone including maintenance were more then helpful and kind. My mom was well taken care of. If I had anything negative it would be that mom said she would like to have more of a choice of food selection.

Anonymous

Memory Care

Family/friend

April 10, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Wonderful Community

This is a wonderful community, and my wife is doing very well with her move to this community. She is safe, and receiving great care. The staff is wonderful, they have been attentive, and helpful. The activities director is amazing, she is very upbeat. She is great at what she does. This a brand new community so everything is very well maintained. She is eating well, and has even put on some weight. I like the fact that the whole building is memory care. I'am paying less than the other community she was at. This is a wonderful, secure community, and I would highly recommend it.

Anonymous

Memory Care

Family/friend

March 27, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0

Care for mom

We like the care at this community for my mom. The community is clean and the staff are very caring. The menu of the meals are appealing. The staff need to communicate more with each other. They have alot of activities that are available. I would suggest that other families tour this community for the care of a loved one one.

Anonymous

Memory Care

Toured community

February 2, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Brand new community!!

I liked that this was a brand new community and that everything was new and very modern. They had a great staff selection and everyone seemed very nice. They also had a great memory care unit that I thought was a highlight of there facility. Overall It was a pleasant experience just was not the right fit for my mother.

Northbrook Inn Memory Care Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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