About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Northpointe and Westpointe Retirement Community

5100 Northpointe Pkwy, Pensacola, FL 32514

For pricing & availability:
(866) 374-4058
6.0
Review score
3 reviews
Add review
6.0
Review score
3 reviews
  • 5 star
    0%
  • 4 star
    33%
  • 3 star
    0%
  • 2 star
    33%
  • 1 star
    34%
See all reviews
SaveShare
Northpointe and Westpointe Retirement Community
SaveShare
Northpointe and Westpointe Retirement Community
5 photos
Northpointe and Westpointe Retirement Community in google map
street view of Northpointe and Westpointe Retirement Community

Anonymous

Loved one of resident/client

4.0 out of 5 stars

Northpointe and Westpointe Retirement Community

Nothing in particular. They were helpful getting the move coordinated. Yes, we would recommend the community to other families based on the experience.

Read all reviews

Northpointe and Westpointe Retirement Community

Northpointe and Westpointe Retirement Community provides its residents with the peace of mind knowing that their rent will not increase. They will enjoy the respect and dignity of being cared for by our long-time employees. Four of our employees have been working for us for over 20 years, and 15 employees have been working with us for over 10 years.

Schedule a tour with us today!

Senior living options offered

  • Assisted Living
  • Independent Living

Northpointe and Westpointe Retirement Community

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Northpointe and Westpointe Retirement Community

6 out of 10
Review Score3 reviewsWrite a review
Overall Experience
2.3
Cleanliness
2.0
Friendliness
2.7
Care Services
2.7
Staff
3.3
Meals & Dining
2.3
Activities
2.3
Value for Cost
2.7

A Place for Mom has scored Northpointe and Westpointe Retirement Community with 6 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Northpointe and Westpointe Retirement Community has 3 reviews with an average "overall experience" of 2.3 out of 5.

Filters

1-3 of 3 reviews

Last Updated: 6/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

June 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Northpointe and Westpointe Retirement Community

Nothing in particular. They were helpful getting the move coordinated. Yes, we would recommend the community to other families based on the experience.

Anonymous

Assisted Living

Family/friend

October 23, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Oppressive environment by management, smells bad, cheap food

WestPointe employs some loving people but owners and April, the rx boss, are abusive, and Mom’s room was so stinky. The carpet was likely peed on, but not changed before mom went in. Sooo smelly. Some staff is good, but the owner is not. The food is cheap and not healthy. My mom was not impressed with the activities. It is [fee removed] less than any other but the oppressive environment, smelly, residents scared to talk/fellowship and talk of bullying/gaslighting by management.

Claude O

Assisted Living

Resident/client

February 7, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
4.0
Meals & Dining
1.0

Awful at Best

I lived there for roughly 6 months and the place is well awful, it's more of a mental health institution then retirement community. It's run down, the roof leaks, one woman had her ceiling collapse on her, the food is poor, they claim to have swimming pool and they do at there sister community West pointe, but it has no water in it. They claim to offer snacks, sorry will not happen, trips to places, good luck there, no activity except bingo, no cable or internet unless you get it and pay for it yourself, it's dirty, they have mice, overall not a good place.

Northpointe and Westpointe Retirement Community

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Northpointe and Westpointe Retirement Community

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top