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Northstar Square

3250 Quick Water Landing, Kennesaw, GA 30144

For pricing & availability:
(866) 374-4058
8.9
Review score
82 reviews
Add review
8.9
Review score
82 reviews
  • 5 star
    44%
  • 4 star
    33%
  • 3 star
    10%
  • 2 star
    4%
  • 1 star
    9%
See all reviews
9.0
Review score
2057 reviews
53 facilities
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Northstar Square
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Northstar Square community exterior
8 photos
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street view of Northstar Square

SR

Loved one of resident/client

4.0 out of 5 stars

Review for Northstar Square

I thought the staff was much better than community name removed]. While at there , [name removed] developed constant hematomas in her arms, which I believe were caused by rough handling and her skin so frail. The food was not good either. Northstar has a wonderful staff who took care of name removed] a lot better. She never got any hematomas in her arms. She liked the food better and her caregivers actually cared about her as a person, not as a number. If I had to have anyone in a home again, I would choose Northstar.

Read all reviews

Northstar Square

Thoughtfully designed and well-maintained, Northstar Square is a Navion Senior Solutions community offering assisted living and memory care services with personalized, attentive care in an inviting, familiar environment. Professional staff, including a full-time registered nurse, are on site and available to residents any time of day to provide help with medication and assistance with activities of daily living as needed. Residents also have access to exceptional amenities like massage therapy, art classes, a fitness room, an on-site beautician, and pet-focused programs! To help residents feel their very best, the community provides dietician-approved meals daily, on-site visits from a podiatrist and dentist, and emergency systems in each private apartment. No matter what level of care your loved one needs, your family can trust Northstar Square to take care of you.

Care Types Offered

Northstar Square is a personal care home, which in the state of Georgia is a facility that provides residential and personal services to adults who require varying degrees of supervision. Can provide care from 1 to 24 residents. A personal care home may have a special memory care unit to provide care to residents who have cognitive impairments.

Georgia Facility Inspection Reports

Senior living options offered

  • Assisted Living
  • Memory Care

Northstar Square

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Northstar Square

8.9 out of 10
Review Score82 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
3.9
Staff
4.1
Meals & Dining
4.3
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Northstar Square with 8.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Northstar Square has 82 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 82 reviews

Last Updated: 9/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

SR

Assisted Living

Family/friend

September 26, 2025

4.0 out of 5 stars
Verified Review

Review for Northstar Square

I thought the staff was much better than community name removed]. While at there , [name removed] developed constant hematomas in her arms, which I believe were caused by rough handling and her skin so frail. The food was not good either. Northstar has a wonderful staff who took care of name removed] a lot better. She never got any hematomas in her arms. She liked the food better and her caregivers actually cared about her as a person, not as a number. If I had to have anyone in a home again, I would choose Northstar.

Mike and Regina Westbrooks.

Assisted Living

Family/friend

September 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best place for Dad

5+++ for everything! We love Northstar! All Admin and support personnel are amazing and so good with the residents. The food is amazing and Dawn does a wonderful job with activities to keep them busy!

Silvia R

Assisted Living

Family/friend

December 10, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Management and staff very friendly. Good food!

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about patients!

Alison P

Assisted Living

Family/friend

November 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Nice community

It's a nice community! Everyone is friendly and caring and they are good about communicating issues. My mom really enjoys the activities especially special events. I wish the pricing was lower and that they offered off site activities. My mom has lived at several assisted living communities in metro Atlanta and this one is the best!

Susan T

Assisted Living

Family/friend

June 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Home for Mom

I couldn't be more pleased with the care my mother receives at Northstar Square. The CNA's are loving, caring and capable and always go the extra mile to meet her needs. The LPN on staff is also more than willing to do whatever it takes to care for Mother. We have a wonderful activities director who brightens the lives of all the residents. The lady in charge of food services provides delicious food, along with a loving and cheerful attitude. All the staff goes above and beyond to provide a nourishing environment for every resident. We truly feel like family here! I would highly recommended Northstar Square to anyone looking for a home for their loved one.

Anonymous

Assisted Living

Family/friend

April 29, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

Northstar Square

We're no longer at Northstar. Several factors led to our departure: change in management, personnel turnover, lack of activities, and price increase in 2024. I think their staff is doing the best they can but aren't trained to a high standard and are under paid. The facility layout is not conducive to outside activities, or guest ease of access to the facility. Senior executive position was unfilled for an extended duration so no one was available to discuss issues or execute changes.

Anonymous

Memory Care

Family/friend

February 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fabulous staff - highly recommend

The staff is the best aspect. It really was the staff that sold me on the facility.

Anonymous

Assisted Living

Family/friend

February 16, 2024

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Great staff

Staff seem very nice and seem to care about the residents. Food slightly better than average. Beautiful inside.

Anonymous

Assisted Living

Family/friend

January 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

Needs Improvement

I would say that they are very friendly. But the care is not what I expected it to be and it's because I believe they are understaffed. They have gone through new ownership, but they've had enough time to work out the kinks. The meals seem to be one of the biggest complaints by the residence especially my mother. When I look at the menu items, it's the same thing all the time. Chicken, ham and cheese sandwiches, a salad, some cake, chicken, ham and cheese sandwiches a salad some cake. I've never really seen other things like pizza or spaghetti. I've never seen things like hotdogs and coleslaw or hamburgers and french fries. I've never seen things like cut up fresh fruit. But the staff is very friendly

Anne

Assisted Living

Family/friend

October 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Staff!

From the tour experience to everyday living, my mom gets her needs met. The staff truly do care for their residents like family. I see it first hand every time I visit. My mom's health and wellbeing has improved since she had been in the community. She likes to interact with the other residents and really loves the food! I recommend!

Anonymous

Memory Care

Toured community

September 6, 2023

2.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Northstar Square and we knew that it was not going to be the place for our loved one, the community was old and dirty.

Bernadette D

Assisted Living

Family/friend

June 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wish we would have found this facility sooner

All of them are 5's I was very pleased with this facility. I wish I would have found it earlier. When I interviewed with the director he had a representative from each department stop by to say hello and tell me about their department and their role. All staff I encountered seemed to genuinely care about the patients.

Cathy

Assisted Living

Family/friend

May 2, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Friendly staff.

Overall everything has been great for our family, we love everything about the NorthStar Place. Based on the experience we have had so far we would definitely recommend this community to other families.

Krista

Assisted Living

Family/friend

April 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend - wonderful, caring staff; excellent activities; my loved one felt right at home, right away

The staff members were wonderful - my grandmother feels very at home and happy there. They work specifically on motor skills with the residents - they have different activities like painting, crafts, games, tossing/catching balls, etc.

Yvonne J

Assisted Living

Family/friend

December 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They were priceless

I visited daily and the facility was always spotless. The staff treated mom and I like family! They called us by name. Shift staff dropped in to speak and appeared right away when mom pressed the buzzer for help. Quality of care was excellent. The staff was experienced and available, I loved them. They truly bonded with our family. They took time to call when they had concerns also. A nurse was on staff and worked with mom and other staff. As for the food, mom didn't have much appetite. The chef came to her room to see what her preferences were and sent her meals that encouraged some eating. The facility had fun, engaging activities several times a week. It was good to see the residents engaged. We researched several places as a comparison before making a decision. Northstar Place was certainly value for the money. The care and other services they provided far exceeded the cost. They were priceless. Mom transitioned in September but we are so grateful for her time here.

anonymous

Memory Care

Family/friend

November 9, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Northstar Place review

They have had a lot of staff turnover in the leader ship and have not been great at communication. The new management has been very responsive so far. They don't have enough activities happening, but that is supposed to change soon

DC

Memory Care

Family/friend

August 22, 2022

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0

One bad thing after another

I don't even know where to start. We moved my mother in 5 months ago and she was mostly functioning. The Executive Director was the most incompetent person I have ever encountered. She called me 5 times after we moved my mother in to ask if we'd decided on Northstar yet. I asked her for monthly statements, but none came. A month ago, I get a call wanting to know when I was going to pay the $15000+ bill for the previous months. I told them that I had paid and sent copies of bank transfers and statements to show that the payments had cleared. Then I heard nothing until Friday night at 6:30 when I got an email saying I had to provide check numbers on the payments or they would send my info out for collections. They lost the payments and now they want to destroy MY credit? I finally got a statement on Saturday that shows a $19000+ balance. To say I am furious in an understatement. The nurse is great, but office staff gets an F. I do not recommend. No one needs the stress.

anonymous

Memory Care

Toured community

July 25, 2022

5.0 out of 5 stars
Verified Review

Tour experience

We had a really nice tour experience with Northstar Place, the facility is beautiful and the staff were so friendly. At the time because of covid, we would not have been able to visit him as often here as another place we were looking at. It is totally understandable, but we just did not want to be limited. It was also a little more expensive than the other place as well.

anonymous

Assisted Living

Family/friend

May 2, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
0.5
Activities
1.0
Staff
2.0

Gross Neglect

Don't even put your dog there. Our mother was there for a 30 day respite stay, and we took her out after a week because they just didn't do what we asked them to do or what we expected them to do for what we paid. All of their patients just languished in front of the TV all day. There were no activities. Our mom fell twice, and we were never able to get any explanation as to how she fell. Before placing her there, we had counted all of her medication. When we took her out, we determined that she got on average only 3-4 days of all of her medications. The only one she got consistently was her sleep aid. She was supposed to get 3 pain pills for day and got 4 for the whole week. We had enough Tylenol for 6 per day, and she got 10 the whole week. Aside from a few really good staff members, they just do not care. And they are seriously understaffed.

Dee & Steven

Assisted Living

Family/friend

April 7, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful place, wonderful people for our family needs

We entered Northstar late in COVID time, and from day one we felt as part of a family. Activities with [name removed] were awesome, Nursing support such as [names removed] and so many others were excellent, and treated us like family, Administration support with [name removed], and [name removed] kept everything easy, and the dining experiences were amazing with [name removed] and [name removed] keeping the entire facility operational! Everyone here loved on our family member so much, and us as well. So many times [names removed] would go out of there way to help and provide excellent care. We felt part of Northstar ourselves. Thank You!

Northstar Square

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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