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Oakmont of Fullerton

433 W Bastanchury Rd, Fullerton, CA 92835

For pricing & availability:
(866) 374-4058
17 reviews
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  • 5 star
    28%
  • 4 star
    24%
  • 3 star
    24%
  • 2 star
    0%
  • 1 star
    24%
See all reviews
8.3
Review score
2963 reviews
96 facilities
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Oakmont of Fullerton
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Oakmont of Fullerton outdoor common area
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Jean W

Resident/client

4.0 out of 5 stars

Food is most important quality

The staff and director are excellent. The corporate entity is too concerned with how things look. Budgets for flowers and balloons and white table cloths instead of quality food. Has not increased food budget with inflation.

Read all reviews

Oakmont of Fullerton

Oakmont of Fullerton is a lovely retirement community set on a lush campus with beautiful views, industry-renowned dining, and an abundance of on-site amenities. We are also within walking distance of shopping, fine dining, the arts, and world-class entertainment.

In our retirement community, where friends and neighbors enjoy our salon, private movie theater, resident gardens, and beautiful grounds, you’ll feel right at home. Oakmont provides residents and their families with peace of mind by providing a wellness center and a full-time nurse to assist with all of their daily needs. Our experienced and caring team provides help 24 hours a day, tailoring services to each resident’s unique needs. Every meal is an experience thanks to our executive chef and our culinary team. Our culinary team has not only been hand-picked from some of the best culinary schools and fine dining restaurants, but they have also gone through the extensive training that Oakmont Senior Living is known for. Our goal at Oakmont is to make every resident feel comfortable and inspired to live their best life, day in and day out. We offer luxury amenities, compassionate care services, and a full social and activity calendar with something for everyone. Our activity program...

Senior living options offered

  • Assisted Living
  • Memory Care

Oakmont of Fullerton

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Oakmont of Fullerton

17 reviewsWrite a review
Overall Experience
3.3
Cleanliness
4.0
Friendliness
4.3
Care Services
3.6
Staff
3.5
Meals & Dining
3.1
Activities
3.3
Value for Cost
2.6

A Place for Mom has scored Oakmont of Fullerton with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Oakmont of Fullerton has 17 reviews with an average "overall experience" of 3.3 out of 5.

Filters

1-17 of 17 reviews

Last Updated: 8/23/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Resident/client

August 23, 2023

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Parking in dining room

Right round dining room table by window are multiple dining room chairs and walkers parked. Two wheelchairs and three walkers are normally added to that table! Servers CANNOT get through. Need two square tables instead of a round!

Jean W

Assisted Living

Resident/client

August 23, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Food is most important quality

The staff and director are excellent. The corporate entity is too concerned with how things look. Budgets for flowers and balloons and white table cloths instead of quality food. Has not increased food budget with inflation.

Anonymous

Assisted Living

Resident/client

August 23, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

My Review

Beautiful facility- wonderful views from windows. Strong in most areas with occasional lapses. Caring servers and caregivers. Value in various areas could be improved given high cost.

Anonymous

Assisted Living

Resident/client

August 23, 2023

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Dining room experiences

I look forward to meals in the dining room. Good food eaten with friends. Sometimes meals are tasty but not warm. Sometimes almost inedible tough meat, hard to chew, mushy vegetables. It is improving. Services as a whole do a great job.

David H

Assisted Living

Resident/client

August 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a comfortable place

This is a very comfortable place with a friendly and helpful staff/ The facility is well maintained with pleasant common areas. Residents are also friendly and we have met many new friends. Food is usually very good with alternative choices if a selection is not to our liking. The excellent transportation service is helpful, since we not longer drive.

Anonymous

Memory Care

Family/friend

August 10, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Think twice about putting your loved one in Oakmont, it's not the care that they promise

They made the facility sound wonderful when I moved my mom in, but they continued to have a lot of staff turnover, there weren't enough staff to adequately care for the residents or provide stimulating activities for them, as had been indicated. Most of the time when I visited they were just watching tv, playing bingo or jeopardy, which most couldn't understand. There wasn't much one to one interaction and a lot of the time people were just sitting alone with nothing to do. The staff didn't seem to care and didn't appear to be trained sufficiently to care for residents with Alzheimer's. I believe my mom;s mental and physical health suffered under their care due to their lack of care or training. When her mental health failed, as it does with Alzheimer's patients, the staff didn't know how to handle her outbursts, and we were asked to leave. They had no problem taking our money until she became hard to handle and then they didn't want anything to do with her. Once in a board and care facility, she had people who knew what they were doing and that actually cared about her well-being, and it was less expensive. I will also add that when my mom fell one day in the hallway another resident's family member saw her on the floor and told the staff member on duty and her response was "who is it?" Once she was told the name she then said "Oh, she does that sometimes" rather than getting up and checking her right away. It wasn't until the lady said I've never seen her do that and she looks like she's in pain. My mom had fallen and fractured her arm.

Anonymous

Assisted Living

Family/friend

September 14, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.5
Care Services
4.0
Activities
4.0
Staff
4.5
Meals & Dining
2.0

The healthcare system is hard to understand

Not only did me and other relatives talk, but we've also talked to hospice and healthcare workers that come into Oakmont. It's a pretty good place; it has issues, but then as the healthcare workers say, "We've seen a lot of facilities and this place is okay, it's nice." It's pricey and it does have its issues, but the staff and management are addressing those issues and trying to correct them, which I like a lot.

terri brown

Memory Care

Resident/client

September 6, 2022

1.0 out of 5 stars

Don't put your mom there

We put our mom at Oakmont of Fullerton in [date removed]. Our first complaint was she did not get her clothes back from laundry. Always someone else's clothes. Second they did not help her shower. She needed help in turning on the shower and she could shower herself. I would have to do that when I visited her weekly. Then in [date removed], she was violently attacked by a resident there. A large man hit our 4'11"mom in the back of the head and when she fell to the ground he kicked her in her back and fractured her vertebrae. He was removed by the police and she had to be taken to the hospital. They showed no regard for her care when she was brought back from the hospital and did not give her pain meds The management can care less about your family there. Management did not even know my mom was brought back from the hospital and laying in her room crying.My mom was in memory care. There was no excuse for them not checking on her when she got back from hospital. Managers need to be replaced.

TD

Assisted Living

Family/friend

July 15, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Do Your Research

You need to really be invloved, to ensure that your loved one is taken care of. There were issues with the trasition of staff, including the Executive Director leaving. The food menus look okay. Paying more money than before. It was different going in during COVID.

anonymous

Assisted Living

Toured community

June 23, 2022

5.0 out of 5 stars
Verified Review

Tour experience

Oakmont of Fullerton is an absolutely BEAUTIFUL facility. It was new and up to date and the grounds were so pretty. The staff were all great and did a good job with their follow up after our tour. Unfortunately it was extremely expensive. If the price would have been lower I would have loved to had my dad here. In fact I would move in here today myself if I could it was that nice.

Phil H

Assisted Living

Toured community

July 27, 2021

3.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Staff
3.0

Can’t get there act together

They said we would have fine dining moved in early March had a fine dining meal yet. You never get a straight answer or standard answer yes that’s corporate we can’t do anything do you think by now that is being a brand new facility that’s better but it’s not my recommendation look elsewhere it’s not worth the money

Phillis F

Assisted Living

Resident/client

July 23, 2021

5.0 out of 5 stars

Excellent place to stay when you reach the age. Good activities and food.

Eileen C

Assisted Living

Resident/client

July 23, 2021

4.0 out of 5 stars

Has been very nice experience for us. People are all friendly and helpful.

Jan R

Assisted Living

Resident/client

July 23, 2021

5.0 out of 5 stars

Happy to live here.

Anonymous A

Assisted Living

Resident/client

July 17, 2021

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0

DON'T COME HERE

Coming here was the worst mistake I have made. The staff are told to rush and often times we are ignored. My daughter is getting me out and I am blessed to be able to leave. We tried working with the coordinator of care but she is as phony as they come. It was all lies from the start. A dear care manager who recently resigned let me know that that the coordinator brought certain employees from another home and apparently they were all fired or forced to leave due to their terrible attitude. I hope this place gets new management soon.

anonymous

Memory Care

Family/friend

July 12, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
4.0

Pleased with our experience

We chose Oakmont of Fullterton because of all of the above reason where I gave them a 5. The room sizes here are good size for what it is needed for. I do think they could have more communication with family members, maybe updates bi-weekly or something like that. But they are quick to answer and very responsive whenever I call. Overall I would recommend to others looking.

Resident

Assisted Living

Resident/client

June 23, 2021

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
1.0

Resident

It’s not a place I would recommend I know it’s new but by now it should run much better than this the Director isn’t much help the food I would Rate about a 3 out of 10 The service in the dining room is very poor they do have a couple of good servers but one is leaving if you want meals to last an hour to an hour and a half this is the place to eat

Oakmont of Fullerton

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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