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Options For Senior America -Frederick

1309 Orchard Way 3rd Floor, Frederick, MD 21703

For services offered:
(866) 374-4058
4.5
Review score
12 reviews
Add review
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Options For Senior America -Frederick
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Options For Senior America -Frederick
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Hollie H

Resident/client

5.0 out of 5 stars

Love 'em!

I love Options for Senior America, the staff are very friendly and professional, caring, and I will not hesitate to recommend to friends and family.

Read all reviews

Options For Senior America -Frederick

Options For Senior America Corp. started providing home care services in late 1989 to the residents of the Washington, DC metropolitan area. What started as a handful of customers grew substantially due to the personal customer service that the company's management has always been keen to provide.

Today, OPTIONS, a non-medical home care organization, has several offices in the states of Georgia, Maryland, Ohio and Virginia, serves hundreds of families a year, and can extend its long-term live-in services to any region on the East Coast of the United States.We are constantly screening candidates for care provider recruitment.

We believe that it is essential to keep a readily available pool of good caregivers to choose from. Each and every applicant for a Home Health Aide position at OPTIONS undergoes a thorough screening process before they are added to our roster. We first conduct a face-to-face interview of each applicant by a senior staff member. During the interview, we determine the applicant's qualifications, assess their talents, and evaluate their interpersonal attributes and special skills. A competence test determines their level of knowledge, and a minimum of two relevant references must be thoroughly checked. All of these elements of the screening process...

Senior living options offered

  • Home Care

Options For Senior America -Frederick

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Options For Senior America -Frederick

4.5 out of 5 stars
12 reviewsWrite a review
Overall Experience
4.5
Friendliness
4.5
Care Services
4.5
Value for Cost
4.5

Filters

1-12 of 12 reviews

Last Updated: 7/8/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Hollie H

Home Care

Resident/client

July 8, 2021

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Love 'em!

I love Options for Senior America, the staff are very friendly and professional, caring, and I will not hesitate to recommend to friends and family.

Anonymous

Home Care

Family/friend

November 13, 2018

3.0 out of 5 stars
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

Need more business like this

M.P. Smoth

Home Care

Family/friend

October 1, 2018

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Dependable and friendly

My husband relates well with all providers. That is important to me.What I like most about Options is the overall dependability and friendliness of the providers. I have a high degree of trust in all care providers.

Anonymous

Home Care

June 14, 2018

4.5 out of 5 stars
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

Options for Senior America has been my care-giver of choice for five years. From management to the field employees, attention to detail, customer response and compassionate attitude are at the forefront of any customer service vocation. The team at Options adheres to all. Building and maintaining a customer service team with these characteristics is vital. God willing, I will be a client of Options for Senior America for many years to come.

Hardy Stone

Home Care

Family/friend

June 14, 2018

4.5 out of 5 stars
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

Options for Senior America has been my care-giver of choice for five years. From management to the field employees, attention to detail, customer response and compassionate attitude are at the forefront of any customer service vocation. The team at Options adheres to all. Building and maintaining a customer service team with these characteristics is vital. God willing, I will be a client of Options for Senior America for many years to come.

Thomas Tolley

Home Care

Family/friend

May 26, 2018

4.5 out of 5 stars
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

Highly Recommended, professional and compassionate and their pricing is competitive

Options took care of my mother 24/7 for 9 years after she had her stroke until we were forced to sell mom's house due to its deteriorating condition. Options was professional and compassionate and their pricing is competitive.

Richard D.

Home Care

Family/friend

April 5, 2017

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They're very thorough!

We contacted several agencies. We finally chose Options because of their thoroughness, generous agreement, cost, and understanding staff.

Anonymous

Home Care

January 30, 2017

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

Staff need improvement!!

It was a little confusing since the beginning. The first day, A caregiver and nurse came for 4 hours to do an evaluation and I got charged for the 4 hours. Then, the first lady was not a good fit, I would give her a 1 out of 5. Then one day, she said my husband was a handful and she would not be coming anymore. The second lady was very friendly and my husband liked her, but one morning she was 2 hours late and when I called her she said she had slept in. I think they have a lot of improving to do with their staff.

Hettie B.

Home Care

Family/friend

January 18, 2017

5.0 out of 5 stars
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Very responsive to our needs

We were referred to Options by A Place For Mom. We chose them because they responded to our needs much faster than expected. They made the process easy at a difficult time for me.

Anonymous

Home Care

Family/friend

March 21, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

I was very satisfied with them

I was very satisfied with them. We only used them for a short period of time, but they did a good job when they were here. They were reliable for us.

Anonymous

Home Care

Family/friend

November 5, 2015

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Good experience

Our experience with Options for Senior America was a good one. The administrative staff was very helpful, and the person they sent to help was very nice. I don't have any complaints about the service!

Bridget S

Home Care

November 1, 2013

5.0 out of 5 stars
Verified Review

This company place a wonderful live-in caregiver with us

It has been only a week since my dad moved home from the nursing home and a live-in caregiver moved in also. He is so much happier! And I am so relieved that he has the one-on-one care he deserves and needed. While my review is not of a facility, it does accurately reflect the services our live-in caregiver provides for my dad.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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