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Otterbein Franklin SeniorLife Community

1070 W Jefferson St, Franklin, IN 46131

For more information about senior living options:
(866) 374-4058
3.0
Review score
4 reviews
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3.0
Review score
4 reviews
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Otterbein Franklin SeniorLife Community
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Otterbein Franklin SeniorLife Community
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Jeff

Family/friend

5.0 out of 5 stars

A great place for mom

We chose Otterbein because of the cleanliness, friendliness of the staff members, and she was familiar with the location since we grew up on Jefferson Street. The facility itself did not look like an institution, it looked like a nice welcoming place that you want to be. I would recommend to others looking.

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Otterbein Franklin SeniorLife Community

Otterbein Franklin Senior Life Community is a senior living community that offers assisted living, independent living, and memory care in a vibrant environment. Professional staff assist with a variety of health and personal care needs ranging from memory care to activities of daily living such as bathing, grooming, dressing, medication management, and more.

Enjoy peace of mind and a stress-free lifestyle at Otterbein Franklin Senior Life Community. They have a 24/7 emergency call system, as well as on-site nursing and wellness team members to ensure residents’ protection at all times. Staff also takes care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time with friends, relaxing, or participating in fulfilling activities.

Residents have access to a variety of unique community perks and wellness programs, too. Use the art room, game room, theater, attend devotional services, and more. Choose from a studio, one-, or two-bedroom apartment.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Indiana, visit the Indiana Health Care Providers Consumer Reports directory.

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Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

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Reviews

for Otterbein Franklin SeniorLife Community

3.0 out of 10
Review Score4 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.3
Friendliness
4.8
Care Services
3.4
Staff
4.5
Meals & Dining
3.8
Activities
5.0
Value for Cost
4.0

A Place for Mom has scored Otterbein Franklin SeniorLife Community with 3 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Otterbein Franklin SeniorLife Community has 4 reviews with an average "overall experience" of 3.8 out of 5.

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1-4 of 4 reviews

Last Updated: 5/23/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

May 23, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
2.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

A nice community with room for improvement

Downfalls are not having a pendant to call for help. There is a corded button. But dragging around a 15 foot long is just a trip and fall waiting to happen. Also, the shower area is just outdated and unsafe for anyone that has balance issues. Both times my Mom fell(not in the shower) it took others to get her help from the staff. First time I had to call the staff since she could not get them. The second time her neighbor luckily heard her screams and got someone to check on her. I think the actual nursing staff must really be strained to the max. They are extremely hard to reach on non-business hours. On a positive note. We chose Otterbein because of all the opportunities for activities. Their list far exceeds a lot of other assisted living facilities. Their lunch room is beautiful and has a lot of easy access. Their rehab area has a staff that are always friendly and helpful.

Anonymous

Assisted Living

Family/friend

February 9, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Otterbein Review

The food is great and the servers try very hard to please everyone as does the kitchen staff. The grounds and hallways are always well-kept and welcoming. The staff is friendly. This is the only facility that we looked at that would take Medicaid Waiver. The bathrooms are way too small to bathe in for elderly residents. The caregivers can never be found quickly. Very few of them seem to exist. The laundry staff is awesome! You couldn't ask for a place that has more activity areas and each is outstanding. Pricing is good as long as you don't expect caregivers checking in daily.

Jeff

Assisted Living

Family/friend

January 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.5
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A great place for mom

We chose Otterbein because of the cleanliness, friendliness of the staff members, and she was familiar with the location since we grew up on Jefferson Street. The facility itself did not look like an institution, it looked like a nice welcoming place that you want to be. I would recommend to others looking.

Brenda R

Independent Living

Family/friend

October 25, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
2.0

Peace of Mind

I feel that my parent is safe here. The community itself is old and needs some updates. However, I feel that she is being taken care of and I have peace of mind that she is there. They have a lot of activities however, my loved one is more private and with her hearing disability she does not do well in groups.

Otterbein Franklin SeniorLife Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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