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Our House Senior Living Memory Care - River Falls

902 South Wasson, River Falls, WI 54022

For more information about senior living options:
(866) 374-4058
4 reviews
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Our House Senior Living Memory Care - River Falls
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Our House Senior Living Memory Care - River Falls
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Our House Senior Living Memory Care - River Falls in google map
street view of Our House Senior Living Memory Care - River Falls

Anonymous

Family/friend

5.0 out of 5 stars

Mom Loves It

Everything is working out very well since my mothers move to this community. She is doing very well, and she loves it here. It is a beautiful community. They do a very good job with keeping everything very well maintained. At the moment they are working to improve the activities program. She is very pleased with the meals, the food is very good. I know she is safe, and being cared for very well. I would highly recommend this community, it is a great place,

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Our House Senior Living Memory Care - River Falls

Our House Senior Living Memory Care - River Falls in River Falls, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care

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Reviews

for Our House Senior Living Memory Care - River Falls

Overall Experience
3.4
Cleanliness
3.4
Friendliness
3.4
Care Services
5.0
Activities
3.8
Value for Cost
3.4

A Place for Mom has scored Our House Senior Living Memory Care - River Falls with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Our House Senior Living Memory Care - River Falls has 4 reviews with an average "overall experience" of 3.4 out of 5.

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1-4 of 4 reviews

Last Updated: 2/27/20

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mr. and Mrs. Pupungatoa

Memory Care

Toured community

February 27, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

Frustrated by the poor communication

I decided to put down a deposit for a room for my mom in early Nov. I was told a possible opening would happen within 2 to 4 weeks. I never heard back from Our House. I called several times but none of my calls were returned. In January, I decided due to the poor communication I would ask for a return of my $500 deposit check. It took several phone calls and messages to finally get in contact with the House Manager. It took several more weeks to get my deposit back. It came back in the form of a company check. A few days after depositing it I was informed by my bank that the check was no good the account it came from was blocked and I was charged $10 for the returned check. I called Our House and they apologized and said they would check into it and get back to me. I called last Friday and still have not heard back. I just called again today, Thursday. I am so frustrated with Our House and the poor communication and accounting. I feel that we are fortunate that I did not place my mom in Our House.

LC

Memory Care

Toured community

February 1, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Our House Wisconsin Rapids, WI tour

I did not tour the facility in River Falls, it was in Wisconsin Rapids, WI. I toured Our House in Wisconsin Rapids, WI. I was able to get questions answered about the care that is given. I felt it could be cleaner and did notice a sour odor in the air. The carpeting and wall cover are in need of updating. The residents looked happy as they worked on craft projects. I would suggest families take a tour of this community for care.

Anonymous

Memory Care

Family/friend

January 25, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom Loves It

Everything is working out very well since my mothers move to this community. She is doing very well, and she loves it here. It is a beautiful community. They do a very good job with keeping everything very well maintained. At the moment they are working to improve the activities program. She is very pleased with the meals, the food is very good. I know she is safe, and being cared for very well. I would highly recommend this community, it is a great place,

Anonymous

Memory Care

Family/friend

December 30, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
2.5

It is a lovely, warm and welcoming place. We were so glad to find it! Staff is terrific and so is the food! They say they will be hiring an activities person soon...

Our House Senior Living Memory Care - River Falls

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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