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Pacific Gardens

2384 Pacific Drive, Santa Clara, CA 95051

For pricing & availability:
(866) 374-4058
9.2
Review score
37 reviews
Add review
9.2
Review score
37 reviews
  • 5 star
    59%
  • 4 star
    27%
  • 3 star
    14%
  • 2 star
    0%
  • 1 star
    0%
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Pacific Gardens
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Pacific Gardens
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street view of Pacific Gardens

Marilee K

Child of resident/client

5.0 out of 5 stars

A graet fit for dad

The facility is more homey than some of the more modern facilities and my dad appreciated that environment. The front desk staff was very friendly. The nursing staff was also very caring and easy to contact and kept me well informed. My dad was able to stay there under hospice care and the Pacific Gardens staff coordinated well with the hospice staff. My dad said he felt like the staff really cared about him. We were very happy with his time there.

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Pacific Gardens

Conveniently located northwest of San Jose, California, is the sunny, lively city of Santa Clara, home to Pacific Gardens. Our assisted living and memory support community is nestled in a quiet neighborhood south of the hustle and bustle of Santa Clara. As the entertainment capital of Silicon Valley, there’s plenty to do and see in our little piece of The Golden State.

Surrounded by beautiful flowers and palm trees, the path to Pacific Gardens is colorful and welcoming. Our spacious sunroom overlooks the entrance, just above the awning, and the exterior facing windows allow natural light to fill every room with its welcoming warmth. When you’re here, you’ll feel right at home.

Community Amenities and Services

Helping residents maintain their health and wellness through our thoughtful collection of activities and amenities is our top priority. Professional staff is available around the clock to offer the assistance necessary to bring residents the care and comfort they need. Our care services programs are designed to address residents' unique needs. Assistance with activities of daily living (e.g., personal care, dressing, incontinence care, and more), medication management, and escorts to and from meals or activities are just a few of the care services our trained, compassionate staff...

Senior living options offered

  • Assisted Living
  • Memory Care

Pacific Gardens

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Pacific Gardens

9.2 out of 10
Review Score37 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.6
Care Services
4.8
Staff
5.0
Meals & Dining
4.8
Activities
4.5
Value for Cost
4.3

A Place for Mom has scored Pacific Gardens with 9.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Pacific Gardens has 37 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 37 reviews

Last Updated: 5/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marilee K

Assisted Living

Family/friend

May 8, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

A graet fit for dad

The facility is more homey than some of the more modern facilities and my dad appreciated that environment. The front desk staff was very friendly. The nursing staff was also very caring and easy to contact and kept me well informed. My dad was able to stay there under hospice care and the Pacific Gardens staff coordinated well with the hospice staff. My dad said he felt like the staff really cared about him. We were very happy with his time there.

Sharon

Memory Care

Family/friend

April 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Very pleased

We have been very pleased with the decision to move mom into Pacific Gardens Memory Care. Starting with the welcome card at the front door on the first day, to the greetings from everyone we see every time we’re there, it is clear the people there truly care. The hands on caregivers are extremely patient and I am confident in my mom’s safety and enrichment.

Anonymous

Assisted Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Smaller facilities, personal interactions

It's a " smaller" facility where everyone knows each other. Everyone calls my mom by name, and engages with her in passing . Covid protocols in place and well monitored. They are very responsive to family / support personnel. I would recommend Pacific Gardens to others looking.

Anonymous

Assisted Living

Family/friend

August 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

"It Feels Like Home Rings True

One year later, I am absolutely convinced I made the correct decision. PG exudes a welcoming and friendly vibe, which I immediately noticed when I first stepped foot in the place. My mother is very happy there. Any issues were dealt with in an appropriate and caring manner ( a time when she wasn't getting her mail; her call button disappeared from a tray at the front desk; her doctor put her on a pureed diet). The executive director, a computer wiz, even came up and fixed her printer after all of us were stumped. Their motto, "it feels like home", rings true every day.

Cindy

Assisted Living

Family/friend

April 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

I can't recommend Pacific Gardens highly enough! I think this is an outstanding facility with caring staff and caregivers. I just recommended it to a friend who is checking it out today. I would definitely recommend this facility to others.

Anonymous

Memory Care

Family/friend

March 22, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

"Friendly, knowledgeable staff, overall pleased with a few facility improvements needed."

The staff is very friendly and knowledgeable. They have a genuine interest in the health and wellbeing of residents. I think the facility is showing its age and needs some updates I would say they just need to do more activities. I go there about 2x a month and most of the time residents in the memory care unit are just sitting watching TV.

Becky

Assisted Living

Family/friend

March 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely recommended

I would definitely recommend this place. Staff is extremely friendly and everyone seems to know my dad (staff and residents). They have daily activities and weekly lunch outings. We see my dad every week, so we have gotten to know the staff. Food is good and healthy. Holiday buffets are prepared by a chef, and families are included. Again, this is a great place for the elderly.

Anonymous

Assisted Living

Family/friend

October 26, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A safe and welcoming place for my mother, with staff that is kind and caring of both families and residents.

Pacifica Gardens is a tad more expensive that we would live, but available, excellent quality of care works for us. Based on the experience we have had so far, we would recommend this community to other families.

Robin

Assisted Living

Family/friend

October 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Creating Happy Moments

The staff at Pacific Gardens is very friendly and welcoming, and if you pass anyone in the hall ( staff or residents) they smile and say hello. The food is excellent and they offer many alternate choices. My mom loves their soups that are always served with lunch and dinner. She frequently brings a wrapped dessert back to her room to save for my daily visit (must still think I'm a little kid). The Activity Directors have gone out of their way to find out what interests Mom, especially when she told them she was bored by Bingo. The game of Rummikub is more appealing to her. Pacific Gardens had a BBQ and invited the residents' families, I was impressed by its organization. I wondered where we would all sit? No worries- each resident had a reserved table and Mom and I invited a single to join us and share gossip about the place. The food was superb. I love how they decorate for holidays and I already have an idea for Mom's costume for Halloween. I would recommend Pacific Gardens to others!

Claire

Memory Care

Toured community

September 20, 2023

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Pacifica Gardens and we liked the tour and the facilities as well as the staff, but the location of the community was just to far.

Anonymous

Memory Care

Family/friend

May 25, 2023

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Pacific Gardens is a wonderful community

What we like most about Pacific Gardens is the staff, the staff is very knowledgeable and caring. Based on the experience we have had so far, we would absolutely recommend this community to other families.

Anonymous

Assisted Living

Family/friend

April 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family Owned Facility is the best!

The staff is extremely friendly and everyone says hi to my dad. The facility is very clean and they try to have lots of entertainment. Pacific Gardens saved us over $[removed]a month, which helped with my dad's finances. I really do love this facility and the staff. I would strongly recommend this facility to anyone looking for a safe and healthy place for their loved ones.

Cindy K

Assisted Living

Family/friend

April 10, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Hands Down the Best Assisted Living Facility

Moving my dad to Pacific Gardens was the best thing I could have ever done for him! The entire staff, administrative and medical, are outstanding and very caring! When my dad presses the button on the pendent he wears, his caregiver/nurse comes to see what he needs. It gives me a lot of comfort and peace of mind to know he is getting this kind of “around the clock” care! The meals offered to residents are OUTSTANDING and unbelievably DELICIOUS!! There is a lot of variety and they are nutritious. If my dad doesn’t want or like what is being served, there is an alternate menu for him to choose something else. My dad is a WWII Veteran who earned a Purple Heart when his plane was shot down. There is a Veterans Wall where veteran residents can have their picture hung on the wall as a tribute to them and to all veterans. If you are looking for a GREAT place to move a loved one to, you won’t regret checking it out. I HIGHLY recommend it!!!

J M

Memory Care

Family/friend

March 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A Very Friendly and Nice Place for Your Loved One

This is a nice community and well run. The staff seem very knowledgeable. They are easy to speak with the staff if there are questions or concerns about my loved one. Card playing, bingo, theater, exercise classes, gym, celebrations, and more are some of the activities offered to the residents. The food has been okay for my loved one. There are some meals that are better than others.

Lisa S

Memory Care

Family/friend

March 17, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0

Highly recommended

We have been very happy with Pacific Gardens and mom is doing well and receiving great care. I see wonderful activities going on, but she is not able to participate. It is a smaller facility so the care is very personalized. The staff are very thoughtful and considerate. they know all the residents and the family personally. We can go at all hours since we work different schedule and they are very flexible with us. I would absolutely recommend them to others looking. We have also had others we knew who had loved ones here and had great experiences as well.

Anonymous

Memory Care

Family/friend

November 13, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0

Great direct care, nice facility

We chose Pacific Gardens in the beginning because of the affordability, the location, and the atmosphere of the facility. I would want others to know that it does have a beautiful garden that my mom uses every single day when the weather is good, so that has been a plus especially during COVID. Since COVID, the food quality has gone downhill. Another issue is they don't accommodate special diets at all. All of the residents complain that the food is too salty which has been a problem. They did have a massive COVID outbreak and they shut memory care down completely in May and just opened up last week. If you asked my mom, she thinks that the staff is disorganized and do not communicate with each other which has been a huge frustration. Overall, we have not had the best experience here.

Anonymous

Memory Care

Toured community

January 28, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Liked PG - [Removed] is great. Loved how they split the people into two groups depending upon their activity level. Drawback for me is distance, and their stacked pricing. Not sure.....

Anonymous

Memory Care

Toured community

December 1, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Lots of light and the staff bends over backwards for you

I almost moved here. They seemed to be very nice, the food was good, but you felt confined to the building because there were no grounds to go out and walk around or things like that. But they were very helpful and willing to bend over backwards for you. The staff seemed to interact pretty well with the other residents and my own personal interactions with them were great. Their menu consisted of pretty much the same thing you’d be able to get anywhere else. Everything looked bright and there was lots of light coming in so it didn’t look dark or dingy at all.

Anonymous

Memory Care

Toured community

August 31, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

On the Tour

I had a tour of this community and found out that they could not take my mom at her level of needs. They were not a good fit.

Anonymous

Memory Care

Toured community

July 27, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Clean property!!

I had recently taken a tour of this community for myself and possible living arrangements. The property was clean and I could tell they made sure to keep up with the every day chores throughout the building. They had a nice floor plan that was easy to navigate through as well. The staff where professional and pleasant to work with it was just not the right fit in the end decision.

Pacific Gardens

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Map of the neighborhood around Pacific Gardens

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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