3434 Bonita Rd, Chula Vista, CA 91910
John
Spouse or partner of resident/client
Pacifica Senior Living Bonita review
What we like the most about Pacifica Senior Living is the personal care to all and we would recommend this community to other families who may need a place for their loved ones.
Read all reviewsPacifica Senior Living Bonita
Pacifica Senior Living Bonita is a beautiful, three-story Mediterranean-style building nestled in the center of Chula Vista’s quiet, country setting. Bordered by scenic trails and golf courses, residents get to enjoy a peaceful lifestyle while still having easy freeway access to an array of beaches, shopping centers, churches, banks, casinos, restaurants, and medical facilities. With independent living, assisted living, and memory care services, residents can gracefully age in place.
In this vibrant community, each day holds new and engaging opportunities for residents. The daily life enrichment programming offers a rotating calendar of activities including fitness classes, arts and crafts activities, and off-site trips. Residents can also dedicate time to quietly reading in the cozy library, getting styled in the salon, or strolling the interior walking paths.
Staff is available 24 hours a day to provide personalized care as well as assistance with activities of daily living, medication management, and ordering care products and supports. Additionally, residents facing unique challenges with dementia benefit from person-centered care and a supportive environment.
At Pacific Senior Living Bonita, residents will have peace of mind with 24-hour security services, emergency alert systems, customized dining plans, home maintenance, and housekeeping services, concierge services, and more. Plus, residents can choose...
Pacifica Senior Living Bonita
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Pacifica Senior Living Bonita
A Place for Mom has scored Pacifica Senior Living Bonita with 9.1 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Pacifica Senior Living Bonita has 111 reviews with an average "overall experience" of 4.3 out of 5.
Anonymous
Assisted LivingFamily/friend
July 28, 2025
Price kept going up. Staffing a major problem. Mom did not get the level of care needed and promised. No, we would not recommend this community to other families unless management is improved.
Dave Q
Assisted LivingFamily/friend
July 4, 2025
This place is horrible, just stay away from this place , there is absolutely no compassion, no customer service, no responsibility, [name removed] seemed to be ok, but just a straight up liar, she will agree with you and promise to make sure everything will be good and it happens again, and again, and again. There is absolutely no accountability for this place , the turn over on employees is the worst I have ever seen. I so wish this place was different , I wish there was some accountability for this place , at the very least , don't llore to me in my face . [name removed] has lied to me numerous times, she has no accountability , the staff has no accountability , there are no rules nor regulations in this place . No wonder why every one is leaving at such an alarming rate .: LIARS. Take your love ones somewhere else .
Anonymous
Assisted LivingFamily/friend
March 4, 2025
Extremely caring staff make workers with them a pleasure. Only good things to say about Bonita.
Anonymous
Independent LivingResident/client
January 10, 2025
I have nothing good to say about Pacifica Bonita- I moved after 3 weeks. First of all, they didn't have a bus for eight months when I moved in and the people were all complaining at the meeting. I was told that if I had to go to the doctor, I had to take a cab and then there's the food. The food was awful. They didn't have a good chef and I felt so sorry for the people that couldn't leave there. They're stuck in there cause they didn't have a relative to help him get out of there. I was fortunate that I had my son. I was told that they had a bingo group or a Bridge group and that was a joke. They didn't have a Bridge group and they only have bingo and there was about five people that played that for the most part the floor that I was on, everybody stayed in their room. They got fed in their room. They didn't walk. It was a very depressing place. They lied all the way through about everything they lied about I didn't have TV for the first five days. The shower didn't even work. I couldn't get it turned on. They had to have somebody that came and turned it on for me and then she come back about two hours later and turn it off. I can't say one good thing about them. One more thing the fire department came and they didn't tell anybody and the alarms are going off and I called. I push that little button that they said that saves your life and four hours later the gal came and told me what it happened. I went to the elevator, the elevator didn't work up. I'm up on third floor. I can't walk and that's the way they treated you
Anonymous
Assisted LivingFamily/friend
November 21, 2024
We would give a 3 on each with meals and friendliness of staff a 4. We don't think there is enough staff and they don't spend enough time when mom needs something done. They rush and make her feel bad about spending time such a showering. The pharmacy consistently runs out of medications. My mom will sometimes go a week or more without them. This is a huge problem!
John
Assisted LivingFamily/friend
October 10, 2024
What we like the most about Pacifica Senior Living is the personal care to all and we would recommend this community to other families who may need a place for their loved ones.
Rosa
Assisted LivingFamily/friend
August 1, 2024
I would recommend to others.
Julie
Assisted LivingFamily/friend
July 11, 2024
The staff very friendly, the lady in charge, not so much. With Hospice, my Mom was safe, no longer alone, and was in the best place we could find. They did a good job, especially when she was in her last days, and many bathroom accidents. They did not stick to the plan in her last days to be checked on every two hours. I would recommend them. Nothing is perfect, but I felt the staff made a big difference. Also, they were very good with revising invoices when there were questions of the level of care.
Maureen F
Assisted LivingToured community
July 6, 2024
Met [name removed] for a tour to check out Pacifica for my mom moving from NY. [name removed] is amazing!! She not only is a wonderful tour guide to tell us all about the facility and what it has to offer, but she practically knows all the residents as well as the stuff. She was kind and gentle to everyone. It was great to see all the residents out and about and talking to each other. It was also very great to see how well the staff communicated with each other and how kind they were. Everyone looked as if they enjoyed their jobs and the residents looked very happy.
Anonymous
Assisted LivingFamily/friend
June 5, 2024
I am so pleased with the services that my mother has been receiving at Pacifica. The community is clean, the food is delicious, has a great variety of activities and wonderful caring staff. The down fall is the business office director has messed up my mothers billing multiple times, has not cashed her rent payment on time more then once and is full of excuses. She never responds unless you go into the community to speak to her directly. If you have questions and want your questions answered the best people to go to are the Executive Director or sales Director.
Anonymous
Assisted LivingFamily/friend
May 14, 2024
I love how they treat her. Her room and others areas are always very clean. The staff is wonderful! Her care and med techs are great. Meals are given 2 choices and my Mom enjoys them! On activities she being 100 doesn't participate much. But they seem well organized. $$ is not over what seems reasonable for the care my Mom is receiving!
Judy C
Assisted LivingFamily/friend
April 2, 2024
My brother is now in a safe and caring environment and I can go to sleep at night knowing he’s getting the care he needs while retaining his dignity as he battles dementia. Pacifica Assisted Living is an incredible place with an outstanding and caring staff and I found it thanks to A Place For Mom. After a disastrous stay in another facility where my brother was taken to the Emergency Room after only his third day due to a fall in his room, I truly appreciate the value of the care the Pacific’s staff provide. They are a wonderful group of people and make all the difference quality of the care my brother receives in his new home.
NM
Assisted LivingResident/client
February 13, 2024
Excellent! Except one of the selling points for me was that they provided transportation to and from doctor's appointments, and they do not. I've had four different appointments in the last six weeks, and a ride was provided for only one of them. Uber costs really add up. It costs approximately $40 for a round trip.
Unknown
Assisted LivingToured community
January 10, 2024
When I came into the community to tour there were a group of residents singing with a young lady with an angelic voice. They all seemed so happy and adored her. I signed in for my tour and the receptionist called over [name removed] the Marketing Director. She was the one singing with the residents, as many tours I’ve been on I’ve never see the Marketing Department interacting with the residents besides passing through on tours. This made me feel really confident about bringing my dad here. I could really see she genuinely cared about the seniors and wasn’t just there to sale rooms. She took me to a room to talk and gather my father’s information. I have been so frustrated and overwhelmed by this whole process finding the right place for my dad. During our conversation i embarrassingly broke down crying as I was explaining my dad’s decline. [name removed] was comforting helped me understand this is a hard process not only for dad but for me myself. She was very caring and showed compassion.
Virginia D
Assisted LivingResident/client
December 19, 2023
Great & have plenty of activities to do. Always clean & things to do (cards, bingo, board games).
Maggie G
Assisted LivingFamily/friend
December 19, 2023
Very sweet staff. Food is great. I had a pleasant tour and moved my mother in this year.
Anonymous
Assisted LivingToured community
December 19, 2023
The staff are accommodating and welcomed us nicely. The food is great. The place is beautiful and the residents are nice as well!
Kathryn K
Assisted LivingResident/client
December 19, 2023
Pacifica is the best place I toured. I'm thrilled they had room for me. I have lived here for over a year. I feel safe and secure an cared about. Our home here is beautiful and spacious.
Anonymous
Assisted LivingFamily/friend
December 18, 2023
The building is looking to much better and modern since the construction has been done. Seems a lot more new residents have been moving in as I seen the dining room full. They had a family Holiday party for the residents last week which showed a lot of planning and dedication to make the residents happy. The maintenance staff was dressed as Santa and taking pictures with people by the fireplace which is going to make a beautiful holiday card. He was the perfect person to play Santa, my mom loves [name removed], he goes above and beyond. I am overall happy with making the decision to move my mother there.
Pauline S
Memory CareToured community
December 18, 2023
I came in on a weekend recently looking for Memory Care placement for my father. I didnt know what questions to ask or the process of moving a loved one into a retirement home. The Marketing Director knew a lot about Dementia that i was blown away. She went over everything step by step as well as provided us with paperwork for the doctor as well as additional resources to help with my dad. They dont have available rooms in the memory care right now but she still toured us and spent a great amount of time helping us. At the end of the tour we asked to put my fathers name on the wait list. She also gave us a variety of places to look at that are within our price rage but also good communities since I need to move my dad asap.
Pacifica Senior Living Bonita
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.