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Pacifica Senior Living Coeur d'Alene

840 E. Dalton Avenue, Coeur d'Alene, ID 83815

For pricing & availability:
(866) 374-4058
8.7
Review score
25 reviews
Add review
8.7
Review score
25 reviews
  • 5 star
    52%
  • 4 star
    16%
  • 3 star
    16%
  • 2 star
    4%
  • 1 star
    12%
See all reviews
Pacifica Senior Living
8.7
Review score
10652 reviews
99 facilities
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Pacifica Senior Living Coeur d'Alene
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Pacifica Senior Living Coeur d'Alene
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Anonymous

Child of resident/client

4.0 out of 5 stars

Review for Dalton Senior Living

The closer the staff are to patient the more they impress me. The further staff are from patient care, the less impressed I am with them.. They take good care of Dad, answer questions, listen to my concerns and keep me informed about what is going on with Dad

Read all reviews

Pacifica Senior Living Coeur d'Alene

At Pacifica Senior Living Coeur d’Alene, we provide top-notch assisted living, memory care, and respite care in mountainous Idaho. Within our white-fenced community campus, you’ll find a suburbia-esque atmosphere with rows of house-like cottages that create a familiar, comforting setting. Inside, you’ll find inviting seating arrangements near central fireplaces under high vaulted ceilings, along with stone countertops that offer a tranquil sense of establishment where your loved one can enjoy the freedom of a great retirement in the company of friendly neighbors.

Community Amenities and Services

Our dedicated staff of professional caregivers are available around the clock to provide your loved one with individualized care in a multitude of services, including assistance with activities of daily living (ADLs) — like grooming, eating, and toileting — medication management, and more. We’ll also handle getting the groceries, housekeeping, and laundry for your loved one — a full retirement awaits!

Inside our family-style dining room, enjoy inspired dishes created by our professional culinary staff with our anytime dining that can be tailored to fit a range of dietary needs, including vegetarian, vegan, gluten-free, and no-sugar diets.

After great meals, our community holds much in store for leisure and entertainment. Recline in the serenity of our piano room,...

Senior living options offered

  • Assisted Living
  • Memory Care

Pacifica Senior Living Coeur d'Alene

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Pacifica Senior Living Coeur d'Alene

8.7 out of 10
Review Score25 reviewsWrite a review
Overall Experience
3.8
Cleanliness
3.9
Friendliness
4.1
Care Services
3.7
Staff
4.2
Meals & Dining
4.5
Activities
3.6
Value for Cost
3.6

A Place for Mom has scored Pacifica Senior Living Coeur d'Alene with 8.7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Pacifica Senior Living Coeur d'Alene has 25 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 25 reviews

Last Updated: 8/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 15, 2025

4.0 out of 5 stars
Verified Review

Review for Dalton Senior Living

The closer the staff are to patient the more they impress me. The further staff are from patient care, the less impressed I am with them.. They take good care of Dad, answer questions, listen to my concerns and keep me informed about what is going on with Dad

Anonymous

Memory Care

Family/friend

June 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A nice community

I would rate them a 5 on everything except 4 on Cleanliness of the facility. Wonderful staff, treated my mother in law wonderfully. Yes, we would recommend the community to other families based on the experience so far.

Anonymous

Memory Care

Family/friend

October 14, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

Overall satisfied

Staff with direct patient interaction are awesome. Administrative personnel have turnover that leads to inefficiency and confusion. I would recommend them, but the casual attitude towards costs worries me as there are not limitless resources available for Dads care.

Ronnita K

Assisted Living

Toured community

August 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

The staff at Pacifica are all amazing. Care very good care of my dad. Always feel welcome and heard. Addresses any concerns in a timely manner.

Anonymous

Memory Care

Family/friend

November 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My loved one is currently a resident at Pacifica Senior Living Coeur d'Alene and everything has been great for her at this facility so far. The staff is great. The friendliness and cleanliness are great! The care services, meals and activities are also very good. I would definitely recommend Pacifica Senior Living Coeur d'Alene to family and friends!

John

Memory Care

Family/friend

July 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Caring community for family.

What we like most about the Pacifica Senior Living Coeur d'Alene is always knowing that someone is there to care for my dad, making sure he eats the meals that are prepared, meds and hygiene as well as giving him a safe living environment

Robert W

Memory Care

Toured community

June 22, 2023

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
3.0
Staff
2.0

Do not recommend

Needed a place for Mom. Settled on Pacifica at Dalton Garden, North Idaho. They are understaffed, lack moral, and not fair with the money. They billed autopay for services not performed and now it is a legal battle getting them to reimburse $800!

Anonymous

Assisted Living

Family/friend

June 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Pacifica Senior Living Coeur d'Alene

We picked this community, because of the cleanliness, interaction of staff with patients(caring g & kind), home like atmosphere.It was a great place to take your loved one, BUT BE SURE TO UNDERSTAND FINANCIAL REQUIREMENTS. I would recommend it for ALL THE REASONS I HAVE ALREADY listed.

Alice

Memory Care

Family/friend

June 5, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

They acknowledge that they owe us a refund but refuse to answer calls about it.

Don't expect a refund if they owe you one. Despite the fact that they acknowledged that they owed us $[removed] upon checkout, they have been derelict in their duty to provide the refund and have completely ignored us. They do not answer our calls. They do not respond to Better Business Bureau inquiries or inquires from the Idaho attorney general. As far as the care they provided while our loved one was there, they would call us when there was an issue rather than handle it themselves.

Richard

Memory Care

Family/friend

February 27, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A nice community with improvements

The community itself is very nice and very nice, and the staff that are there are very friendly and nice. However just like many other places they are struggling keeping a full staff and because of that, the promises we were sold on are not being followed through with. We were told they would have activities, but there is not activity director so the activities are very limited. The meals themselves are good, but the dining service could be better - in terms of picking up after meals. Also there is construction across the way so the parking is limited as well.

Bonnie Z

Assisted Living

Family/friend

March 5, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
2.0
Staff
4.0
Meals & Dining
4.0

I appreciated their care

Due to the covid restrictions the activities were pretty much put to a stop, one thing we do wish the community would of done was give us a call or send a form of sypathy to our family when our loved one passed away.

Anonymous

Memory Care

Family/friend

October 6, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Pacifica Senior Living Coeur D'alene

Pacifica is a wonderful facility, full of a staff that truly cares about your loved ones. If I could give them 10 stars I would!

Anonymous

Memory Care

Family/friend

October 6, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Pacifica Senior Living Coeur D'alene

My mom has advanced Alzheimer's Disease now, but it's comforting to know that sh's somewhere with people who care and specialize in her needs.

Anonymous

Memory Care

Family/friend

October 6, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Pacifica Senior Living Coeur D'alene

The Executive Director is so warm and caring that it makes me feel so comforted by our choice for my mother. The small community size and the dedicated caregivers allow the caregivers to have a real connection with my mom (which was the most important thing).

Heather M

Memory Care

Family/friend

October 6, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Pacifica Senior Living Coeur D'alene

I just had the unfortunate experience of loosing my grandmother, but for the last week of her life I was able to see her via video chat almost every day all thanks to the staff at Pacifica. [Name removed], you are an angel and I am forever grateful to you. You made it possible for me to see and talk with my grandmother and I can never thank you enough. [Names removed], thank you for helping take care of my grandmother and giving me updates everyday.

UNHAPPY

Memory Care

Family/friend

August 22, 2019

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
3.5
Value for Cost
2.5
Care Services
2.5
Activities
1.5

Go somewhere else

My dad was a resident there. He was blind so NO ACTIVITIES for him. Very little effort to get him involved. Lots of turn over at this place. Communication is not very good. I had dry erase boards all over the room to ensure the staff knew what to do. Food is so/so. Director is MIA. Does not return phone calls or E-mails. They still owe me for an overcharge. Been waiting 2.5 weeks, I have heard "the check is in the mail" EVERY DAY. I would not recommend the place.

Lynnette Hastie

Memory Care

Family/friend

April 26, 2019

5.0 out of 5 stars
Cleanliness
4.5
Friendliness
5.0
Value for Cost
2.5
Care Services
4.5
Activities
2.5

Love these people and place.

From the moment my daughter and I stopped at Pacifica at Dalton, we were treated wonderful and had all our questions answered. Mom has been there 4 months now and she looks so great. Every one really seems to care about these people. I am so glad we found this place. I don't know what would be happening now if we hadn't.

Anonymous

Memory Care

Family/friend

January 22, 2018

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

This facility is beyond poor quality

My loved one was only here for 6 days and we ended up moving her out because the staff was incompetent. We were expecting the staff to be able to take care of her and it was just a mess. One night, there was only 1 nurse running two or three buildings. It’s also really noisy at night and some of the residents even smoke inside. There was even one nurse who had the flu and then continued to come into the room to help my loved one. I would not recommend this facility to other families.

Sally Prescott

Memory Care

Family/friend

November 17, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Facility

We have had an amazing experience from the Executive Director as well as the whole management team. Everyone there is so helpful and considerate. You can tell they love what they do and truly do care for all the residents

RL

Memory Care

Industry reviewer

October 15, 2015

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
1.0
Care Services
0.5
Activities
0.5

Administrator Alert!!!

My first hand experience is that the new administrator does not follow the rules.

Pacifica Senior Living Coeur d'Alene

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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