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Pacifica Senior Living Heritage Hills

3200 Heritage Circle, Hendersonville, NC 28791

For pricing & availability:
(866) 374-4058
8.6
Review score
126 reviews
Add review
8.6
Review score
126 reviews
  • 5 star
    78%
  • 4 star
    17%
  • 3 star
    2%
  • 2 star
    1%
  • 1 star
    2%
See all reviews
Pacifica Senior Living
8.7
Review score
10652 reviews
99 facilities
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Pacifica Senior Living Heritage Hills
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Steve

Resident/client

5.0 out of 5 stars

A village we call home

All of the living units are in one story, detached homes. There are no high-rise apartments. The feeling is that of a little village rather than a big facility. The activities are impressive, despite having less physical offerings that larger facilities might have, su- ch as Pickleball courts or big gyms or swimming pools or things of that nature. Both staff and residents are extremely friendly and welcoming. The whole place has a nice field to it.

Read all reviews

Pacifica Senior Living Heritage Hills

Find peaceful retirement options in Pacifica Senior Living Heritage Hills’ tucked-away community surrounded by dense tree lines. This neighborhood community offers independent living and memory care in Hendersonville, North Carolina, and rows of single-family homes reminiscent of suburbia.

Community Amenities and Services

With person-centered memory care, compassionate staff, and comprehensive health services, you or your loved one will find proper care that promotes healthy independence. Bi-monthly housekeeping and an on-site, professional maintenance crew create a low-stress experience.

In the community dining room, you’ll find a restaurant-style atmosphere with chef-prepared dishes. After satisfying meals, residents can find a variety of opportunities for entertainment and enrichment.

Shoot 8-ball in the billiards lounge, tend plants at raised garden beds, join in a regularly scheduled activity, or explore the surrounding areas shopping and dining.

Living Arrangements

Pacifica Senior Living Heritage Hills offers studios and one- to three-bedroom floor plans in its detached, single-family homes. Units can come equipped with full kitchens, separated living rooms, and attached outdoor spaces.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of North Carolina, visit the North Carolina Licensed Facilities directory and North Carolina's Facility Inspections, Ratings, and Penalties database.

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Senior living options offered

  • Memory Care
  • Independent Living

Pacifica Senior Living Heritage Hills

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Pacifica Senior Living Heritage Hills

8.6 out of 10
Review Score126 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.7
Friendliness
4.7
Care Services
4.6
Staff
4.7
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.6

A Place for Mom has scored Pacifica Senior Living Heritage Hills with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Pacifica Senior Living Heritage Hills has 126 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 126 reviews

Last Updated: 10/22/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marianne B

Not Sure

Toured community

October 22, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

The best independent living with amenities

We toured the independent living choices in this community and were so impressed we signed up for the waiting list 2 days later. You get an unattached house with garage for your monthly rent with significant amenities such as utilities, water, garbage service, all maintenance, and six meals a week. The grounds, both for the individual houses and for the common areas, were very neat and well-kept. The only thing we didn’t like was the greyish hard surface flooring they are putting in all units as they become available for new tenants. … not to our taste at all … so lots of carpets will be a must for us. Our tour director could not have been more personable and informative.

Steve

Independent Living

Resident/client

July 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A village we call home

All of the living units are in one story, detached homes. There are no high-rise apartments. The feeling is that of a little village rather than a big facility. The activities are impressive, despite having less physical offerings that larger facilities might have, su- ch as Pickleball courts or big gyms or swimming pools or things of that nature. Both staff and residents are extremely friendly and welcoming. The whole place has a nice field to it.

Kim A

Memory Care

Family/friend

June 25, 2025

4.0 out of 5 stars
Verified Review

overall a great place for memory care

Low staff to client ratios - they are friendly, engaging and available. She doesn't complain about the meals and they seem to be her favorite part of the day. Activities are a little less enriching but I also presume that's her nature of being a recluse so getting involved was never her nature anyway

Phyllis W

Independent Living

Toured community

September 13, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Thrilled with the small homes

My daughter and I met with the director. We were given an overview of thr facility and all of our questions were answered. We were able to see a cottage that was in transition. The property left me with a feeling of peace and tranquility which I haven't felt in previous properties we have visited.

Paige

Memory Care

Family/friend

April 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Our Experience

I would definitely recommend Heritage Hills Pacifica. I believe they have good care. I wish there was more communication with the family rather than me having to ask. I wish I would have follow up on the hydration protocol and when she had lab work.

Anonymous

Independent Living

Resident/client

March 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Pacifica Senior Living Heritage Hills

I love it here. The only issue I have with Pacifica is... their accounting office makes mistakes and takes too long to fix them. I recommend this community.

Victoria S

Memory Care

Family/friend

December 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Tough situation handled with kindness

We moved my grandmother into the memory care at Heritage Hills and they were very helpful throughout the whole process. Everyone was so nice and I really appreciated the professionalism they exhibited.

Cathy F

Independent Living

Resident/client

December 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fantastic place to live

Heritage Hills is an extremely warm and inviting community with friendly and engaging residents. Many opportunities to find your individual nitch and feel embraced. A chef prepared daily meal is an additional bonus.

Anonymous

Independent Living

Family/friend

December 7, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Did not meet expectations

Overall experience was not good at all. Staff was not good and did not seemed trained to handle dementia patients. My sister was called numerous times to assist with my mother's care. Even something as basic as trying to get her to take her medication. We moved her within a month's time to another facility.

Paige

Memory Care

Family/friend

June 20, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Grateful for a Great Memory Care Facility

My mom is a resident at Pacifica Senior Living Heritage Hills. The staff are excellent in caring for the residents and I feel more than anything that my mom is safe. I think the food is very good. I receive a monthly newsletter and also phone calls, as needed. I will definitely recommend Heritage Hills to family and friends.

Beth

Memory Care

Family/friend

June 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Decision!

Moving Mom to Pacifica Senior Living Heritage Hills was the best decision we could have made. Our whole family is sleeping better at night knowing that Mom is living her best life here. My mom is now surrounded with new friends who encourage her to join in different groups. She's always busy and laughing when I call. The staff is super friendly and patient. They are laid back and easy to communicate with. The residents are very welcoming. Everything is just EASY! Definitely worth the money. The food is top notch and plentiful. The neighborhood is just the right size for walking and filled with shade trees. It's easy to forget how close everything is because you feel like you're in the woods. It's beautiful. I would 100% recommend this facility to friends and family.

Brenda

Independent Living

Resident/client

May 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

You will love it here!

It has surpassed my expectations! I will encourage anyone looking to check out Heritage Hills. I am very happy here! I picked this community, because I have my own little house, and the cost. I would recommend to others, it is lovely here.

Anonymous

Independent Living

Resident/client

April 26, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Glad I Made this Move

I picked community because they have single homes, which was less expensive. I like that they have an on-site rehab facility. I am very happy here, and I enjoy it. They have wonderful people. I would recommend to others.

Myrna

Independent Living

Toured community

March 9, 2023

4.0 out of 5 stars
Verified Review

Tour Review

Our family had an in person tour with Pacifica Senior living and overall we did think it was a good community, the people there were very nice. The reason we did not pick it, is because they just did not have everything we were looking for

Lilian P

Independent Living

Resident/client

March 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place

Heritage Hills is very peaceful, creative and above all friendly and welcoming. We moved in around Thanksgiving 2022 and have been impressed so far, there are many activities to choose from, it is easy to stay busy.

Anonymous

Independent Living

Resident/client

February 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My review of Heritage Hills

This facility was very accommodating with our needs when we moved in. Affordable and best value for our needs. Having our own house rather than a 'hotel' feel. Staff is great when it comes to service, even though getting adequate staffing in today's market is obviously difficult.

Joyce S

Independent Living

Resident/client

August 25, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great place

Beautiful grounds and lovely staff that are very professional and helpful. I enjoy being a part of this community. They even have onsite physical and occupational therapy services which is first class.

anonymous

Independent Living

Resident/client

August 3, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

All around a great community

Right away the friendliness of the staff and the residents just stood out to me, and based on my experience so far with Pacifica Senior Living I have recommended this community and will continue to do so. All of the activities I have been apart of I really enjoy, and I am able to have a pet here. I think being able to have a pet here is very important, there is no weight restriction or a restrictions on the number of pets you can have.

Jan H.

Independent Living

June 28, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful Place & Great People

Very nice community I am looking forward to Living here.

Anonymous

Independent Living

Toured community

June 28, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excellent Service so far. Mom is moving in Tomorrow, Thanks for working with us so quickly.

Pacifica Senior Living Heritage Hills

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Pacifica Senior Living Heritage Hills

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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