11918 Central Avenue, Chino, CA 91710
Renee R
Child of resident/client
Beautiful community
Everyone and everything has been awesome so far. I would recommend it to others who are currently searching for a place for their loved one.
Read all reviewsPacifica Senior Living Hillsborough
Luxurious, sunny retirements wait at Pacifica Senior Living Hillsborough in Chino, California. This assisted living and memory care campus offers a resort-style environment with landscaped walkways, wrought-iron terraces, and a wealth of exciting amenities to explore.
Find personalized care for your loved one with Pacifica Senior Living Hillsborough’s respectful, insightful health assessments, regular wellness checks, and a range of on-site medical services.
Enjoy satisfying meals three times a day served fresh in a restaurant-style atmosphere. And with housekeeping, personal laundry, and transportation services, your loved one can enjoy a stress-free retirement.
Shoot pool in the billiards room, curl up with a favorite book from the library, stroll along tranquil walkways, or join in one of the community’s regularly scheduled activities. Weekly social hours, life enrichment programs, and more create an enriching environment to fill your loved one’s retirement with joy.
Pacifica Senior Living Hillsborough offers pet-friendly studio and one-bedroom floor plans. Units come equipped with kitchenettes and attached balconies.
To explore the licensing information and compliance histories of senior living communities in the state of California, visit the California Community Care Facility Search directory.
Top 5 Safety Considerations for Alzheimer’s Disease in Memory Care
Pacifica Senior Living Hillsborough
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Pacifica Senior Living Hillsborough
A Place for Mom has scored Pacifica Senior Living Hillsborough with 9.2 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Pacifica Senior Living Hillsborough has 245 reviews with an average "overall experience" of 4.7 out of 5.
Robert R
Not SureToured community
October 23, 2025
Staff is very welcoming. [name removed] was great with giving full information about the community. I truly believe they would care for my family member. I feel confident that my grandpa will be comfortable and safe in the memory care side.
Maricela L
Not SureToured community
October 22, 2025
The staff and community here are so welcoming! It doesn’t matter if you’re new — everyone stops to say hello and makes you feel included. That means a lot, especially for someone who may not be familiar with this type of industry. It’s a great environment to be part of!
Renee R
Assisted LivingFamily/friend
October 13, 2025
Everyone and everything has been awesome so far. I would recommend it to others who are currently searching for a place for their loved one.
Caring daughter
Memory CareFamily/friend
August 31, 2025
I was very disappointed in the care my mom received and the services they say they offer, my mom wanted to attend church & it was never offered I thought she would do activities to help with her memory that never happen Several of her items came up missing & were never recovered I was told residents go in other peoples room & take things The staff are nice enough ladies but I don’t think they have the knowledge to work with people in memory care I have to give Vera credit once she became the memory care director she was very responsive in fixing anything she could All in all the place is very beautiful & the kitchen staff & janitors are wonderful But memory care should shut down & they just operate as assisted living
D D
Memory CareFamily/friend
May 8, 2025
The place is very disappointing, once you are pass the visit and move in ,the staff knows nothing about you as a individual Nor do they seem very enthusiastic about their jobs other than the receptions and people in the cafeteria are very nice and helpful Memory care location stinks and the staff don’t seem to be well trained in the area of people with dementia or understand the care they need
Anonymous
Assisted LivingFamily/friend
April 10, 2025
This facility should be careful about calling themselves a Memory Care unit. My dad was there for [amount of time removed] and they tried to evict him. We were told he was difficult and being physical. We explained how difficult he was and was told that's why he should be in their facility. We were forced by the facility to pay a few thousand dollars to hire 24 hour care while I looked for another facility since they refused to care for him with their normal caretakers. It has been over a month since I moved him into a new facility and they still have not returned my dad's jacket I got him for Christmas. They said they cleaned it and when my brother went to the facility to get it, they conveniently couldn't find it. This seemed like a nice place but we found out later unless you sit all day and watch TV they are not capable of handling any dementia patients. My dads new facility is much better. They didn't make any promises they haven't kept. They know dementia patients are difficult and they are willing to work to try and make the patients feel at home. I would not recommend Meridian at all.
Beth
Assisted LivingFamily/friend
February 27, 2025
Very friendly. Always called back. Sometimes wish they were a little more proactive. My brother is a resident and likes the weekly shopping trips. He not overly happy with the food but I have eaten there a couple times and thought it was decent.
Anonymous
Memory CareFamily/friend
February 17, 2025
This was the first time I ever had to do anything like this. Meaning, choose an adult living four a family member.... A place for mom make the process easy. I just chose the wrong place... everything looked good on the outside and sounded good, but it wasn't. 1. My experience was BAD 2. The facility is very clean on the front line... When it comes to the room, just ok. 3. Everyone is nice. 4. Very under staffed. Care for love ones is poor... love are left in room or hallways most of the time.... 5. Administrative staff are nice. They don't know what goes on. It's behind the scenes. 6. The food is good. The problem is that there's nothing in between breakfast and lunch. Our lunch and dinner. When you go there, there's fruit setting outside, but when you go into living quarters, there's nothing for your loved ones.... 7. Due to staffing being low, there's not a lot of activities. They like to sit the loved ones in front of the TV. 8. For what you're paying for a single room... No one's taking care of your loved one the right way.... I had to replace my aunt's clothing every month. Someone even took her bedding. They called me with problems every week about the dementia. So for the employees that are there, they are not even trained to work in that field.. I had to place my loved one somewhere else..
Anonymous
Assisted LivingFamily/friend
December 18, 2024
They made the experience so easy from beginning to end. [name removed] helped us tour and explained everything with such detail. And their move in costs were significantly less than other places we viewed. The staff has ALL been wonderful! From the front desk to the activities director. My mom has been doing very well since moving in and has made some friends and has been very engaged in activities. And we love the events they have that family is able to participate in.
Emma M
Assisted LivingFamily/friend
December 18, 2024
[name removed] has been wonderful to me and my sister as we transition our father to assisted living. She has been patient with is as we asked questions and got all the paperwork ready for our father to move-in.
Rhonda
Assisted LivingFamily/friend
September 23, 2024
We had some issues with their evaluation and price increase based on that. Had no notification or explanation of an evaluation by Pacifica taking place and we were billed early because of that. We did get an explanation after, but with the yearly increase and that increase, it went up [fee removed] a month. A bit hard to take all at once. We are not sure about the meals and dining services but it must be good as she has gained weight. Maria seems happy and well cared for.
Linda
Memory CareFamily/friend
August 30, 2024
We moved my mom to [facility name removed] since [date removed] and our family and my mom are very happy. It has been a great experience there! They did not have one family affair involving memory care with assisted living. Memory care at Hillsborough feels like a mental institution. You could not visit whenever, they would throw you out at 7pm.
Anonymous
Assisted LivingFamily/friend
August 22, 2024
But in general still way too expensive! These places are must be making a boatload of money. I have recommended A Place for Mom to friends and on social media. I am very thankful for [name removed] who made it seem personal that I find a good match. I wish there was better government help with costs involved as it is outrageous the cost involved
Anonymous
Assisted LivingToured community
July 25, 2024
Everyone I met and who assisted me has been fabulous, supportive and knowledgeable. I am happy to be moving in. Special shout out to [name removed] for her kindness and availability!
Anonymous
Assisted LivingResident/client
July 25, 2024
I am very impressed with the friendship throughout the facility. Everybody is so nice and professional.
Anonymous
Assisted LivingToured community
July 25, 2024
Everyone is very nice. The facilities are clean and beautiful. We immediately know this was the one.
Frank D
Assisted LivingToured community
July 25, 2024
Excellent Service, love the accommodations. Customer Service & medical department is top-notch. Look forward to my mom's Stay.
Anonymous
Assisted LivingToured community
July 25, 2024
My experience from the beginning has been exceptional. From the moment I walked into the lobby, I was greeted with friendly Hello's & Smiles. My TOUR is what sold me on this place. The Lobby was clean & metalous. the courtyard, and dining hall, salon & theatre were pleasing!
Anonymous
Assisted LivingToured community
July 23, 2024
[name removed] was extremely helpful we had no idea how to get around the barriers that presented themselves, but she informed us of avenues to get my parent admitted. She helped us check in and answer my question I have.
Louis L
Assisted LivingResident/client
February 29, 2024
There is a feeling of caring. The staff doesn't stay in their offices. They are available. There were more smiles among the residents. Several had nice displays of residents crafts but residents were all in there rooms. One that I visited offered me lunch but didn't allow any time to eat. Too much business and not enough caring. Here the sales personnel take time to answer questions and visit residents. I wish that I had moved here sooner.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.