8374 W Capovilla Ave, Las Vegas, NV 89113
Jerry
Child of resident/client
Review for Pacifica Senior Living San Martin
Mom constantly complained about food and service. She took food in her room and would say, I'll eat whenever it gets here. We picked this community because of the location, easy access from Freeway. We then looked for cleanliness of the facility. The price/cost was considered. We also like that she wouldn't have to move once got to hospice care.
Read all reviewsPacifica Senior Living San Martin
Live and play at Pacifica Senior Living San Martin in Las Vegas, Nevada, where you’ll find exceptional options for independent living, assisted living, memory care, and respite care stays. This comprehensive care campus serves as a great option for individuals and couples alike without the stresses of moving as care needs change.
In these updated interiors, you’ll find open concepts and homey, ornate furnishings that create a familiar sense of comfort and invitation. With great food, amenities, and activities, your loved one is sure to find their ideal retirement here.
Dedicated staff are available around the clock to deliver personalized care to residents. Incontinence care, medication services, and ambulatory care are some of the many health services provided to meet your loved one’s individualized care needs.
With cooking, housekeeping, and laundry out of the way, your loved one can enjoy their retirement to the fullest. Enjoy chef-prepared meals in the restaurant-style dining room, practice your short game on the putting green, or dive into some fun activities. Live performance events, happy hours, and various classes promote the pursuit of passions, exploration of new interests, and development of lifelong friendships.
Studio, one-bedroom, and two-bedroom apartments come in a variety of floor...
Pacifica Senior Living San Martin
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Pacifica Senior Living San Martin with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Pacifica Senior Living San Martin has 91 reviews with an average "overall experience" of 4.1 out of 5.
Anonymous
Assisted LivingFamily/friend
April 16, 2025
They are badly understaffed and quality service not great. At times its adequate, at other times its poor. The food is not that good. The food can be on the cooked or uncooked side, they don't have enough servers so the food comes to the table cold and that makes it unappitizing. They recently had a Norovirus outbreak and did not tell the families by text for 3 days.
Anonymous
Independent LivingFamily/friend
March 31, 2025
The place looks beautiful and welcoming. The other residents were friendly. It was more "independent living" than assisted living. Unfortunately my mom was left alone in her room for long periods and wasn't checked on frequently. My mom needed more assistance, so she transferred to memory care which has been a better fit. I wish San Martin was more proactive in getting residents to socialize around meal times. Many residents sit alone. I didn't see staff being very social with the residents, or even each other. There was as a lack of community in the building.
Geri O
Independent LivingResident/client
March 5, 2025
This facility is nice in most respects. It does need some upgrades and repairs, but the worst part is the food. It does not meet anybody's dietary requirements. The people who prepare it I don't think have ever prepared food before it is unappetizing to say the least there is almost no fresh fruits or vegetables. The food is not served hot so this could create medical problems. our new executive director is trying her best, but she has corporate to deal with.
Anonymous
Assisted LivingFamily/friend
December 12, 2024
5 on all. Mom is very happy that she lives here. I have good communication with staff. Very pleasant public areas.
Jerry
Assisted LivingFamily/friend
December 2, 2024
Mom constantly complained about food and service. She took food in her room and would say, I'll eat whenever it gets here. We picked this community because of the location, easy access from Freeway. We then looked for cleanliness of the facility. The price/cost was considered. We also like that she wouldn't have to move once got to hospice care.
Anonymous
Assisted LivingFamily/friend
November 18, 2024
From what I saw and experienced. the staff, facility, was all great. My mom liked everyone, and I did too!
Anonymous K
Assisted LivingResident/client
October 14, 2024
I’ve lived here for quite some time and I have never been happier. I love the restaurant trips and am glad the scenic drives are making a come back. The staff is very warm and welcoming, I always feel seen and heard. The chef makes a good cheeseburger.
Kim L
Memory CareFamily/friend
October 11, 2024
I would love if they incorporate a physical fitness program where they brought in a physical fitness person twice a week. Everyone is friendly and nice except one waitress that my mom tangles with once in a while. They have a cleaning person clean my mom's room once a week. They also wash her sheets and towels for her and makes her bed each week with clean sheets. My mom is still independent so she doesn't require much care. This is the one area that my mom complains daily about the food. They tend to run out of the good food choices quickly so by the time she comes down to eat they are not edible. The vegetables tend to be mushy and have no taste. Sometimes the food choices are not edible. She will always eat dessert though. They need to offer more activities. Bring in more entertainment and get them out of the facility more also it would be nice if the could have shuttle service on Sundays so that she can find a church near by to attend. Her rent was just raised $[removed] a month and while this is her first rent hike I feel it is high based on the things she is offered.
Anonymous
Memory CareFamily/friend
October 11, 2024
This place is a holding cell, but maybe others are not much better. As one of the nicest staff members told me.."they don't get better." The staff is nice, but not much stimulation or anything - but the residents are pretty much "gone" and gradually getting worse.
Leslie R
Independent LivingResident/client
October 11, 2024
I had to move here 4 years ago, and it was the best decision I made. The staff is so caring and supportive. The kitchen needs an overhaul, service is spotty sometimes. Food offered on the menu is often not available, and that’s frustrating. The Menu has changed, and less foods are offered. I like it here, overall. And I am looking forward to living here another 3 years.
Anonymous
Assisted LivingFamily/friend
October 11, 2024
The director does not communicate well and they are understaffed, especially in the evenings. The food in the brochure is not what is served. It's not gourmet by any means. They run out of food that's on the menu all the time. They have activities but lately the activity will say "self ran". They need to encourage residents to be active and do more hands on activities to facilitate relationships inside the facility so they are not lonely. My loved one is very lonely there. She said nobody participates in anything.
AG
Assisted LivingFamily/friend
August 20, 2024
They took great care of her while she was alive and called Hospice to help take care of her but the administrative aspect regarding billing and follow up after she passed was poor. She was only there for 2 months before she passed.
Anonymous
Assisted LivingFamily/friend
July 25, 2024
My mother hates the place and it has gone downhill in management, food, care. I have reported them to the state. Would not recommend Pacifica to anyone. Management is awful!
Anonymous
Assisted LivingFamily/friend
June 17, 2024
Pacifica Senior Living has great staff members but there is just not enough of them. The meals in general are ok, but being able to order a meal that is not on that day's menu is good. We would recommend this community to other families based on the experience we have had so far.
Anonymous
Assisted LivingFamily/friend
May 10, 2024
Not very consistent staff and horrible communication of different people who interstate With residents. The medical staff is better. They need to improve on the food quality. Quality. Seemed like Costco Boxed food instead of home cooking.
Nancy
Assisted LivingFamily/friend
February 16, 2024
Pacifica was the best facility I visited and the staff was very welcoming. They seemed to really care about senior's. Pacifica exceeded our expectations in all the above areas. I would definitely recommend them in the future.
MP
Assisted LivingFamily/friend
January 10, 2024
It's clean , very close to San Martin Hospital (next door). Very friendly staff and my father feels happy there .Why I picked that facility ? I work in physical therapy and did home health in that facility and I liked what I saw! Chairs and benches every 150 -175 ft , railings on both sides of all walkway corridor , NO CARPET , very well lighted throughout, a waterfall entryway, all the amenities a senior will need. The facility looks like a resort atmosphere. The prices are very comparable for the services . The facility set up is perfect ( eating area is located in the middle ) and everyone's rooms are wrapped around it -(very well planned ) all the rooms have shutters and NO CARPET. The food is good and lots to offer off the main menu options . Maintenance problems get addressed quickly .
Sandra
Assisted LivingFamily/friend
November 14, 2023
My ratings of 4 were influenced mainly by shortages of staff, which is chronic across the industry. The med techs seem to truly care about the residents. Service in the dining room is often hampered by staff shortages or supply chain issues, but they do the best that they can to accommodate any special requests. Overall, we are pleased with our experiences at Pacifica Senior Living San Martin.
Anonymous
Assisted LivingFamily/friend
November 9, 2023
I like the location. The staff is nice but communication could be better. They need to improve on their staffing at night. Better response time when the button is pushed for your care taker. I think there needs to be a common area on the first floor with a TV so that the residents can get together and watch shows, sports. The activity director needs to be around after dinner as well.
Anonymous
Assisted LivingFamily/friend
November 2, 2023
What we like the most about the Pacifica Senior Living community is the staff members. The staff team there are friendly and responsive. Based on the experience we have had so far, we would recommend this community to other families
Pacifica Senior Living San Martin
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.