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Pacifica Senior Living Union City

33883 Alvarado Niles Road, Union City, CA 94587

For pricing & availability:
(866) 374-4058
8.5
Review score
232 reviews
Add review
8.5
Review score
232 reviews
  • 5 star
    81%
  • 4 star
    14%
  • 3 star
    3%
  • 2 star
    0%
  • 1 star
    2%
See all reviews
Pacifica Senior Living
8.7
Review score
10652 reviews
99 facilities
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Pacifica Senior Living Union City
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Pacifica Senior Living Union City community entrance
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Anonymous

Child of resident/client

4.0 out of 5 stars

Friendly staff

Pros: Staff is very friendly. Room size has enough space. Food is very good. They have group movies and exercise which is nice. They were vigilant in keeping an eye on his blood pressure when he had his pacemaker implanted Con's: They could sweep the room more often. At night they are a little slower coming to aid my dad when he needs something but understandable since there are not as many of them at night.

Read all reviews

Pacifica Senior Living Union City

Located in Union City, California, our friendly community offers high-quality assisted living and memory care services, making our campus a great option for individuals and couples that may have differing care needs.

Past the brick walkway of our building’s entrance and through our front doors, you’ll find a comforting, homelike atmosphere featuring inviting seating arrangements in common areas like our fireplace and updated furnishings. Here, your loved one will find their ideal retirement in the company of neighbors and the capable hands of our caring staff.

Community Amenities and Services

Our nurturing staff of professional caregivers is available around the clock to provide your loved one with the personalized care they need. We can deliver many services, including medication management, incontinence care, and more. To provide the very best for residents with Alzheimer’s and other forms of dementia, we regularly provide our staff specialized memory care training that helps instill up-to-date, expert knowledge.

In our restaurant-style dining room, pre-arranged cutlery awaits when you sit down to enjoy an inspired dish created by our professional culinary staff. Each meal can be tailored to fit a variety of nutritional needs, including vegetarian and low-sodium diets.

With great food, housekeeping, and laundry services taken care of, residents can...

Senior living options offered

  • Assisted Living
  • Memory Care

Pacifica Senior Living Union City

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Pacifica Senior Living Union City

8.5 out of 10
Review Score232 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.8
Friendliness
4.8
Care Services
4.7
Staff
4.6
Meals & Dining
4.3
Activities
4.7
Value for Cost
4.7

A Place for Mom has scored Pacifica Senior Living Union City with 8.5 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Pacifica Senior Living Union City has 232 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-20 of 232 reviews

Last Updated: 10/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 14, 2025

4.0 out of 5 stars
Verified Review

Friendly staff

Pros: Staff is very friendly. Room size has enough space. Food is very good. They have group movies and exercise which is nice. They were vigilant in keeping an eye on his blood pressure when he had his pacemaker implanted Con's: They could sweep the room more often. At night they are a little slower coming to aid my dad when he needs something but understandable since there are not as many of them at night.

Anonymous

Assisted Living

Family/friend

August 15, 2025

4.0 out of 5 stars
Verified Review

Review for Alvarado Senior Living

Very good caregiving team. I would recommend to others

Anonymous

Assisted Living

Family/friend

March 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Review for Pacifica Senior Living Union City

They let my mom bring her cat. Plus they check on her every 2 hours. She is bedbound. They are very patient and understanding

Anonymous

Memory Care

Family/friend

February 12, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
2.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
1.0

Pacifica Senior Living Union City review

My experience is limited to the memory care unit only. My Mom was unique in that she was mobile and had not yet lost her ability to reason... she could not live on the assisted living side as it was not secure. The room size was okay ... I moved her from her home so the room was completely tricked out with her own things ... that was as not the case for many of the other residents. Basically the staff was not equipped to deal with the situation but they also didn't want a vacancy and overall it was a decent place for her to be. What I will say is that the best part was she did not have to share a room. The place was average ... the staff was average ... the cost was average.

Anonymous

Assisted Living

Family/friend

June 7, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Staff
2.0

Pacifica Senior Living review

It looks clean on the surface and to me the staff were all smiles, but they didn't treat my mom well at all. Pacifica Senior Living was the worst. When I picked up my mom for there, she smelled of urine, very soiled diaper, and her clothes were dirty. I cleaned her up and took her straight to the emergency room. She was suffering from dehydration and had a UTI.

Anonymous

Assisted Living

Family/friend

May 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Review for Pacifica Senior Living Union City

I would recommend the facility. Mainly based on cost, small size of the memory care unit (=> good level of attention to patients), nice environment, responsive staff. The director of the memory care unit was particularly responsive and helpful. For the cost, we felt that we received very good care.

Avani S

Assisted Living

Family/friend

March 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Support from Pacifica

During our toughest times in suddenly trying to find care for our mom, [name removed], very quickly showed us a great option here at Pacifica. She made us comfortable and delivered stress in the process. The entire staff has been so supportive.

Anonymous

Assisted Living

Family/friend

February 29, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
1.0

Pacifica Review

Food is one of the few pleasures for seniors and it is not very good People need to know that the majority of the people at this facility are impaired mentally or physically. This limits the ability to make friends and enjoy activities

Andy

Memory Care

Family/friend

January 26, 2024

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

Peace of mind

The staff at Pacifica care truly about the facility and its residents. My loved one is in the memory care unit, and he has been thriving and enjoying his time there. [name removed] has been so helpful, kind and transparent during this whole process and supported our family to ensure the needs were met accordingly. There have been times during visiting that the areas don't appear as clean, but my loved one has been cleaned and well groomed. Staff care deeply and don't hesitate to jump in out of their traditional roles to help and offer support. Pacifica allows for our family to feel safe and secure.

Mike

Memory Care

Family/friend

January 25, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

They care

[name removed] is the reason why we went with Pacifica. She was transparent, kind and did her best to make things work for us as she understood our situation for my dad's care. She was flexible and made things easy from the start. She supported us through the move in process and ensured the rooms were to standard. When a curtain was dirty within 24 hours it was replaced. There have been some challenges with communication after my dad moved in, but you can tell the community cares about its residents and goes above and beyond.

Anonymous

Assisted Living

Family/friend

December 20, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend Pacifica

I am very happy with the care my parents are getting at Pacifica. My father has several health issues and he gets excellent attention from the staff. Everyone is very friendly and my parents are extremely comfortable at Pacifica.

David Q

Assisted Living

Resident/client

December 11, 2023

4.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

I've lived at Pacifica 4 years and I still enjoy every day.

Larry S

Assisted Living

Family/friend

December 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The place us a great location - the staff members are great. Breakfast, lunch, & dinner is great. Price is fair. Very clean. Activities are good. Makes you feel at home.

Barbara

Assisted Living

Resident/client

September 29, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

My Experience

If I had the mine and could find a good place, I would move out. To make the community better they could hire a good cook. Hire more helpers (shortage appears to be a national problem). Willing to spend some corporate money for activities. Places like this should not be owned by a corporation (its top goal is profit!).

Anonymous

Assisted Living

Family/friend

July 6, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Good option for memory care in SF/Bay Area

I would give a recommendation based on my experience to date. If a friend asked about my experience, I would give a positive review. We picked this community, because of the price, services, and geographic proximity.

Anonymous

Memory Care

Family/friend

April 28, 2023

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Staff
4.0
Meals & Dining
1.0

Regret

When I came to pick up my she was unclean and smelled awful. She had to go to the hospital because she was dehydrated and had developed a UTI. Based on the experience we have had with Pacifica Senior Living, we would definitely NOT recommend this community to other families.

anonymous

Assisted Living

Family/friend

March 16, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

My Review

My advice: question the intake process and push for clarity on what they are charging and why and not to let them rush you. I am pleased with the care they have provided my dad. He seems to be content.

Anonymous

Memory Care

Family/friend

February 10, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Pacifica Review

I gave a 3 on the overall experience because of billing issues, and communication issues. The care is of high quality and they seem to take an interest in the residents.

Anne Marie

Memory Care

Family/friend

February 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best facility in the area.

We loved Pacifica Union City! It was a very welcoming community with very attentive staff. They just love their patients and do whatever they can for them. The facility had a beautiful layout, and my loved one had her own room, unlike a lot of other facilities. It was very clean. They kept up with the laundry and all the cleaning. And I also liked that they offered 5 activities per day.

anonymous

Assisted Living

Family/friend

March 24, 2022

3.0 out of 5 stars
Verified Review

Our experience

My loved one has been here for quite a while now. At the time when we were looking I loved the director and the atmosphere. The assisted living area of the community is very nice and clean. The staff were also super caring. My loved one is now in the memory care unit and I just had the opportunity to go visit there and it was night and day. It was not very clean at all and the room is not nearly as nice. The turnover rate since my loved one has been here has been incredibly high. I talked to the director about my concerns and when I went back they had made a lot of improvements.

Pacifica Senior Living Union City

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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