About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Palermo Village Retirement Residence

3136 Dundas Street W, Oakville, ON L6M4J3

For pricing & availability:
(866) 374-4058
7.0
Review score
14 reviews
Add review
7.0
Review score
14 reviews
  • 5 star
    79%
  • 4 star
    21%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
SaveShare
Palermo Village Retirement Residence
SaveShare
Palermo Village Retirement Residence
17 photos
Palermo Village Retirement Residence in google map

Marjut C

Resident/client

4.0 out of 5 stars

Great experience

Thank goodness I found you! Recently I had a nasty fall in my home and found I had broken ribs. I was not able to take care of doing the simplest tasks. I spent two weeks in your respite apartment. With the care given and my needs taken care of, I recovered enough to go home. I was not able to use the dining room, nor take in the entertainment. I still had a great time.

Read all reviews

Palermo Village Retirement Residence

Senior living options offered

  • Independent Living

Palermo Village Retirement Residence

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Palermo Village Retirement Residence

7 out of 10
Review Score14 reviewsWrite a review
Overall Experience
4.7
Cleanliness
4.9
Friendliness
4.9
Care Services
4.6
Staff
5.0
Meals & Dining
4.7
Activities
4.4
Value for Cost
4.7

A Place for Mom has scored Palermo Village Retirement Residence with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Palermo Village Retirement Residence has 14 reviews with an average "overall experience" of 4.7 out of 5.

Filters

1-14 of 14 reviews

Last Updated: 6/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Marjut C

Independent Living

Resident/client

June 16, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Great experience

Thank goodness I found you! Recently I had a nasty fall in my home and found I had broken ribs. I was not able to take care of doing the simplest tasks. I spent two weeks in your respite apartment. With the care given and my needs taken care of, I recovered enough to go home. I was not able to use the dining room, nor take in the entertainment. I still had a great time.

Anonymous

Independent Living

Family/friend

October 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Short Respite Stay What We Needed!

My dad was there for short time and things like email and computer not set up easily. But for perm guests I'm sure not an issue. It is a smaller place so it is not as busy as some of the larger facilities. He had a good respite stay. He felt "young" though to many he saw there (he is 89 ??). Again pretty small facility but everyone was lovely

anonymous

Independent Living

Toured community

September 7, 2022

4.5 out of 5 stars
Verified Review

Tour experience

We toured Palermo Village and it is a beautiful place. We got a very good first impression. The rooms were very nice and spacious and all of the staff were friendly and engaged. It is a smaller more intimate community. It was our second choice and we would definitely recommend that others come check them out.

Dawn C

Independent Living

Family/friend

February 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
5.0

highly recommend

We have not seen the meals ourselves but when we speak with our mother in law she seems to enjoy the meals. We like the smaller scale of this facility, it really has that friendly atmosphere. It is newer so the community just feels really warm, cozy and welcoming.

anonymous

Independent Living

Resident/client

July 23, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
4.0

Our Experience

My biggest issues - and I hope that these are just temporary! - have to do with the food/dining service. The dining room temperature is way too cold, to the point that people are wearing heavy sweaters and hats. Also some of the food is not cooked through, potatoes and rice in particular, and is sometimes served cold. We're trying to get something done about it, but they move very slowly. The staff are very friendly though. No complaints there. They work hard and are very cheerful. We like our apartment. It's not huge, but certainly big enough for us. And the maintenance people have been helpful in putting up pictures and TVs and things.

NS

Independent Living

Family/friend

July 19, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best retirement home in Oakville

staff are amazing, the meals are great, and the ambiance of the whole residence is great. Activities and entertainment are phenomenal, great job. My aunt loves being at Palermo Village and we could not be happier choosing this place for her.

Terrie S.

Independent Living

Family/friend

July 8, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

A wonderful place for our mother

The staff is incredibly patient, cheerful, courteous and caring. We could not have chosen a better place for our mother. We cannot say enough to express how pleased we've been with Palermo.

Jas K

Independent Living

Toured community

October 26, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Amazing staff!

Ruth Hunt

Independent Living

Family/friend

September 1, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Palermo Retirement Residence

Could not be more pleased with the Palermo Retirement Residence. My Mother's transition was seamless, primarily due to the outstanding staff and friendly residents. Her apartment is very well appointed and kept clean. The meals are excellent, the facility has everything she needs. I would recommend this facility with no reservations.

Anonymous

Independent Living

Toured community

August 5, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Nice and clean, friendly, bright... very good amenities. We had lunch and we both enjoyed immensely...

Katherine Wilson

Independent Living

Family/friend

July 24, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

" I JUST LOVE IT!!! "

After research and visits to 6 residences, I narrowed the choice to Palermo Village and 1 other home in Oakville which I thought would best meet mom's needs. After bringing her to tour both, she immediately decided that when she was ready for a move that she would choose her next home to be in Palermo Village in Oakville. Her decision was based on the friendly welcome she received from both the staff and residents and how impressed she was with the welcoming and comfortable atmosphere (There is definitely a special energy at Palermo Village!), brightness throughout, décor and the beautiful suites. She also enjoyed the delicious meals served at both visits. Mom has lived at Palermo for 2 months now. Her move and transition to her new home have gone very smoothly. When we left mom the first night, we experienced that same feeling when you take your child to school for the first time; however, our concerns disappeared quickly , knowing that mom would be receiving excellent care and attention, especially throughout her first few days at Palermo. The entire staff have been very accommodating and helpful and the residents, very friendly. When her suite was set up to her liking, it looked and felt like home! She enjoys all the light that pours into her suite through the large bright windows and doors and she especially enjoys her view of fields and the escarpment which she can see from her spacious balcony as well as from her living room, indoors. Since her move to Palermo, Mom has become more active both physically and mentally. With mobility issues, she is enjoying not having to tackle climbing stairs and loves the freedom to wander both inside and out, taking short walks and enjoying the fresh air. She also enjoys participating in the variety of activities offered, as well as the social interaction with her new friends and family at Palermo. Any issues (very few) encountered were related to miscommunication and were rectified quickly. Knowing that mom is very happy in her new home, makes the entire family happy and gives us peace of mind. In summary, I think mom's own words say it all! When asked how she likes living at Palermo Village Retirement Residence, Oakville, her response is always - " I JUST LOVE IT!!! ".

Anonymous

Independent Living

Industry reviewer

December 18, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Home away from home

Very friendly and helpful staff made moving in easy. The choices on the menu in the dining room are really varied, so I enjoy the meals here. There are many services offered in the building, such as hairdressing and pedicure, so that there is no need to go out at all.

Anonymous

Independent Living

Toured community

October 20, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Excellent facility, loved it. The only negative for me was that it isn't in Burlington

Anonymous

Independent Living

Family/friend

April 4, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Head and shoulders above the rest!!

When I was looking for a place for my mom, I found Palermo Village to be head and shoulders above the rest. It is a very clean and inviting environment. The staff and residents are very friendly. The food is excellent (especially the soup). Palermo Village is truly an all inclusive community. The difference I found with Palermo was the overall environment - It's just the right size, staff and residents are welcoming, it is bright, staff are extremely accommodating and friendly. My mom said she would never, ever go into a retirement residence. Her health issues gave us no choice, however, she is now thriving there. This is the best move we could have made for her.

Palermo Village Retirement Residence

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Palermo Village Retirement Residence

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top