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Palm Terrace Assisted Living Facility

5121 E Serena Dr, Tampa, FL 33617

For more information about senior living options:
(866) 374-4058
8 reviews
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  • 5 star
    61%
  • 4 star
    13%
  • 3 star
    13%
  • 2 star
    13%
  • 1 star
    0%
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6.1
Review score
12124 reviews
26418 facilities
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Palm Terrace Assisted Living Facility
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Palm Terrace Assisted Living Facility
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street view of Palm Terrace Assisted Living Facility

Mary Williams

Family/friend

5.0 out of 5 stars

Review of Palm Terrace

Excellent facility! Great staff especially [name removed]. She was very helpful in her presentation, tour and getting him into your community. She is truly genuine, friendly, patient, understanding and has a great personality. I love your community and all the amenities it has to offer my step father in starting to feel at home. Thank you much!!!

Read all reviews

Palm Terrace Assisted Living Facility

Palm Terrace Assisted Living Facility in Tampa, FL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Adult Day Services


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Reviews

for Palm Terrace Assisted Living Facility

Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Activities
4.2
Value for Cost
4.3

A Place for Mom has scored Palm Terrace Assisted Living Facility with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Palm Terrace Assisted Living Facility has 8 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 12/3/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mary Williams

Adult Day Services

Family/friend

December 3, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Palm Terrace

Excellent facility! Great staff especially [name removed]. She was very helpful in her presentation, tour and getting him into your community. She is truly genuine, friendly, patient, understanding and has a great personality. I love your community and all the amenities it has to offer my step father in starting to feel at home. Thank you much!!!

Barbara Parnell

Adult Day Services

Resident/client

November 28, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Palm Terrace

[Name removed] is a very helpful, cheery person. She always sees to it that all my needs are met and also follows through with it. She has made my stay here very pleasant. She always has a smile on her face. She is definitely an asset here.

Josephine Callaham

Adult Day Services

Resident/client

November 28, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Palm Terrace

Just lived here about 9 weeks and I think the staff is excellent. Very kind and helpful.

Anonymous

Adult Day Services

Family/friend

January 2, 2019

1.5 out of 5 stars
Cleanliness
2.5
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

My mother was a resident here for about 6 months and after having to move to a facility that she could get better care they lost some of her belongings. They eventualy found them but i could not get there to retrieve them and they would not ship them so they threw them out.....So I would be very weary of this place

Anonymous

Adult Day Services

Family/friend

May 25, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Good Adult Day Care

We are using this community for their adult day care services, and so far everything is working out well. I'am satisfied with all they have done for us. This is a nice community, and they do a good job with the cleanliness. Everything looks nice, and clean when I come. The staff is great, my mother loves them. There are plenty of activities offered, and good meals provided. It has been a good experience, and I would recommend this community.

Deloris Marchesiello

Adult Day Services

Toured community

August 18, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I moved my love one from another assistant living home. We choose the wrong one the first time. The level of care and food was so bad I would not give them a 1 star. When we decided on Palm Terrace in Tampa FL we made a wonderful choice. Palm Terrace is clean, great food, friendly people, caring stuff. Palm Terrace's Administrators really know what loving care means. The stuff treats my sister like she is part of their family. My sister LOVES living at Palm Terrace. She said she feels the warm and caring love from every person working at Palm Terrace, as well as the residents are happy and that makes her happy to be with them. Palm Terrace has all the amenity and activities any one could ask for, if you are looking for a place for your love one this is the place, look no further.

Anonymous

Adult Day Services

Family/friend

August 15, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Home sweet home!

The staff has done a wonderful job communicating with the family. When we tried the food it was amazing. The community is very well kept and updated. We really enjoy that mom has her own living space in her room. They offer many activities such as bingo, jeopardy, and other games.The activities director is amazing! She has come in on her days off to ensure the residents don't miss out. She is spread thin and she could use some help.

Anonymous

Adult Day Services

Family/friend

May 11, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.5
Activities
3.0

Staff needs more training

My mother stayed at the community for 2 weeks before going into the hospital. When she was ready to leave the hospital she was not able to return as they were not equipped to assist with her needs. The staff did not seem capable enough to handle residents with Dementia as well as they seemed understaffed. When the residents are sitting in common areas they are not offered any type of drink, the staff let them know there was a machine in the front lobby. My mom did participate in some activities while she stayed there. The community is kept very clean and the assistance she received in her room was good.

Palm Terrace Assisted Living Facility

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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