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Parkland Manor

3755 Medical Park Drive, Austell, GA 30106

For pricing & availability:
(866) 374-4058
20 reviews
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  • 5 star
    65%
  • 4 star
    20%
  • 3 star
    5%
  • 2 star
    5%
  • 1 star
    5%
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6.1
Review score
72 reviews
40 facilities
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Parkland Manor
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Parkland Manor outdoor common area
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Parkland Manor in google map

Wardell Magee

Resident/client

5.0 out of 5 stars

Corey Jones, Eager to help tenants in any way that he can, always provides good customer service.

Eager to help tenants in any way that he can, always provides customer service with a smile. He is the best professional maintenance man my wife and I know and is a credit to his trade. [name removed] is an asset to the Park Manor Apartment and the Senior Independent Living Community.

Read all reviews

Parkland Manor

Enjoy Affordable & Independent 55 Years and Older Apartment Home Living at Parkland Manor!

Enjoy independent living in a peaceful setting at Parkland Manor. Our picturesque community offers beautiful one and two bedroom homes to adults 55 years or older. Our apartments feature FREE utilities in select apartments, in-home washer and dryer, microwave, dishwasher, plenty of storage space, crown molding, and a private patio or balcony to relax with a cup of coffee. Parkland Manor features a clubhouse with elegant dining and lounge areas for get togethers, a library, fitness center, shuffleboard and more.

Our professional on site staff will take care of all your needs and provide 24 hour emergency maintenance for your home. We are conveniently located near shopping, dining and walking trails. Call today for a personal tour of your new home!

Parkland Manor is perfect for those who enjoy spending time outside, as well as for those who appreciate a home that's a retreat from the busy everyday life. This pet friendly community offers many on-site amenities to put your worries at ease. This is more than just a place to call your own. With upscale one and two-bedroom apartment homes equipped with a full size washer & dryers,...

Senior living options offered

  • Senior Apartments

Parkland Manor

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Parkland Manor

20 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.2
Friendliness
4.3
Care Services
4.0
Staff
5.0
Meals & Dining
5.0
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Parkland Manor with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Parkland Manor has 20 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 20 reviews

Last Updated: 8/21/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Nefertari I

Senior Apartments

Toured community

August 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Future Resident

I met [name removed], Assistant Manager at the Austell Parkland Manor building for a tour and immediately felt WELCOME and at home. She was professional, friendly, caring and thorough. Unfortunately I later made the decision not to move because of a family member’s health. I reached out to let [name removed] know the change I needed to make and she was very understanding. [name removed] demeanor and EXCELLENT customer service made me decide that if anything changed for me in the future, Parkland Manor would be the first place I would look! Thank you again [name removed] for being a thoughtful Assistant Manager even to a stranger, I truly appreciate you!

Wardell Magee

Senior Apartments

Resident/client

October 8, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0

Corey Jones, Eager to help tenants in any way that he can, always provides good customer service.

Eager to help tenants in any way that he can, always provides customer service with a smile. He is the best professional maintenance man my wife and I know and is a credit to his trade. [name removed] is an asset to the Park Manor Apartment and the Senior Independent Living Community.

Chip Williams

Senior Apartments

Industry reviewer

October 6, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best Apartment Community in Austell

This is a wonderful property. I love the atmosphere and culture here. The staff is helpful and care for the residents. I would recommend this property to anyone!!!

Anonymous

Senior Apartments

Resident/client

November 30, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

A good facility

It is a good facility, and I would recommend this community to others. The rooms are very nice, and I have a 2 bedroom apt. The grounds are great and clean and we have an area outside to enjoy.

John Buckner

Senior Apartments

Family/friend

May 21, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Good experience

The community is very clean, every time I visit, everything looks clean. Staff is very friendly. It's definitely a good value for the price.

Mary Ward Cater

Senior Apartments

Resident/client

November 19, 2019

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

State of the art facility

I have lived at Parkland and it is a wonderful place to live. It is the state of the art facility.

Family member Experience is Fair, Value is Good

Senior Apartments

Family/friend

May 21, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.5
Care Services
1.5
Activities
5.0

I do recommend these apartments.

My experience is via my sister who has been a resident for 3 years. The staff is ok, but not as friendly as I would have expected from a place that has seniors. The cell service is really bad because they are behind a hill. So, you really need to keep a land line. Paying rent is online only, which is really hard for a senior with out a computer. You are forced to go to the Walmart and pay via direct cash transfer. The greatest asset has been the activities and the onsite beauty shop. I can recommend these apartments, but know the staff is not as friendly as they could be and their is really no care services. It is truly for someone who can live on their own, with out assistance.

D. Smith

Senior Apartments

Family/friend

March 2, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

My mother-in-law has just moved in but loves her new home! She enjoyed the daily activities and meeting the other residents. I like her place because I know she is safe and happy here.

Anonymous

Senior Apartments

Family/friend

August 28, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

fantastic value

The assistant manager at Parkland Manor was just as sweet as she could be. She was very helpful. My mother was very very pleased. We are getting a fantastic value here. The only issue we have had is mom was told that she could make the apartment her own so she switched the light fixtures out for more modern ones. Later we found out that is was not something that was okay to do and the manager treated mom as if she wasn't in her right mind on this matter. So this was a little upsetting. The activities here are excellent, they play phase on Tuesdays and Thursdays. There is a potluck and breakfasts. They are pet friendly at this facility too! Overall I am happy with things here just a few bumps in the road.

Anonymous

Senior Apartments

Family/friend

April 30, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They are doing a good job so far.

They are doing a good job so far. I'm pretty happy with them. There have been a few minor things here and there. It's clean, and the staff is pretty friendly. I would give them a four sometimes.

S. McCall

Senior Apartments

Resident/client

March 9, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great place to call home!

Great place to call home! The staff is friendly and understanding.

Nuschler

Senior Apartments

Resident/client

July 9, 2014

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Most horrible place in the world!

When my neighbors (Who had also found this horrible place through "A Place for Mom") left this place 3 MONTHS BEFORE our one year leases were up..WE WERE ALL SUICIDAL! Seriously. I have NEVER seen a place run so badLY! One housekeeper, one maintenance guy for hundreds of apartments. Back in November of 2012, Parkland Manor changed ownership...and the bottom line was MAKE MONEY! Carpets were filthy. Walls dirty. They had people in wheelchairs on the second floor! If there had been a fire she would NOT have been able to get out. Miss Barnswell, one of the incompetent brainless managers decided to name a team captain to each floor. These people were supposed to get people out! She's asking 75 y/o ladies to make sure people get out? People in wheelchairs, schizophrenics, Alzheimer's and so on? I told our floor captain to get the hell out. It was up to the Fire Department to rescue people! The doors need to be opened by a key fob. People in wheelchairs had to put the fob next to a door, then try to open these heavy wooden doors to get in! THERE WERE NO HANDICAPPED ENTRANCES! No one in a wheelchair or walker should be in this place. But the management did nothing because they wanted the rent. Every other 55 plus housing had a LONG waiting list...Parkland couldn't get people to move in. It got a TERRIBLE reputation. My lawyer wanted me to go on local TV about this place. BTW in the contract you sign you can get IMMEDIATELY EVICTED for posting anything negative on their website. we were FORBIDDEN to pass around any petitions. I have NEVER talked to such unhappy people who are forced to live in Parkland as they have no money to move out! We were treated like children. Every day there was a NEW letter on our door.. Don't do this, Don't do that! If you honk your car horn--IMMEDIATE EVICTION! They made up stuff every day! We would try to bring up problems in the monthly meetings and were told "You can't bring up anything! WE control this meeting." We were told we had Directv with high def and DVR. They lied to us. Place wasn't upgraded for either DVR or HD! It is an unsafe place. They have a 90 year old resident walking the halls looking for "problems." Cars were broken into and guns taken. Pit bulls from an adjacent neighborhood swarmed through the parking lots. I found water moccasins (SNAKES) out by the dumpster and was told..."Yeah they like the water!" Nothing was done to put snake repellant down. Two dozen of the residents were from Marietta Housing and were moved to Parkland while Marietta Housing was being renovated. As soon as they could they were GONE. The staff had a few "favorites" who gossiped and spread rumors. I was accused of breaking fire doors, assaulting a staff member...others had similar problems with staff. There was nothing to do...no arts, crafts, no get togethers. By the end of my stay the staff was renting out the dining area for private parties and probably making A LOT of money. They brought in gold and jewelry buyers. I had to hire a lawyer for $2,000 to get them off my back as they were saying that I had violated all 13 pages of the contract. Miss Barnswell accused me of stealing the washer and dryer. They have residents who SHOULD be in assisted living. One very old lady put candles in her apartment at Christmas time, her robe caught on fire and she got third degree burns and had to be life-flighted out. They have "Life Alert" phones BUT THEY DON'T WORK UNLESS YOU HAVE A LAND LINE..MISS BARNSWELL DIDN'T KNOW HOW THEY WORKED. The security is lax. There were always strangers in the halls at 4 am! This place should NOT be on any list for seniors!!!

Anonymous

Senior Apartments

Toured community

June 5, 2014

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

The place is beautiful on t...

The place is beautiful on the outside The person to speak to does not work there. The asst manager was not happy to let me in and state did a Place for Mom send you We tell them not to come She state there were no openings I could not see anything Men outside ask if I had gotten a place and when I told them there were no openings they were surprised A total waste of time

Roger

Senior Apartments

Toured community

January 8, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

GREAT SERVICE

They made it quick and easy to find the perfect place for mom. Thanks soooo much!

A Place For Mom Customer

Senior Apartments

Toured community

December 30, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

in medical community of austell so cl...

in medical community of austell so close to hospital just in case, have that upscale living look

A Place For Mom Customer

Senior Apartments

Toured community

December 30, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Wonderful facility. This is the one ...

Wonderful facility. This is the one I am choosing to live at. Director was a wonderful person and showed genuine care and concern for me.

A Place For Mom Customer

Senior Apartments

Toured community

December 28, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Didn't get to see the apartment, but ...

Didn't get to see the apartment, but really liked the building overall.

A Place For Mom Customer

Senior Apartments

Toured community

December 28, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Liked it a lot.

Liked it a lot.

A Place For Mom Customer

Senior Apartments

Toured community

December 27, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

My 1st choice

My 1st choice

A Place For Mom Customer

Senior Apartments

Toured community

December 26, 2012

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This one seems easier to get to off e...

This one seems easier to get to off east-west connector. No step or ramps, includes utilites and comes with washer and dryer free of charge. Unit looks clean and open. Concern would be how Mom would get from appartment to communitie area without using a scooter or wheelchair on her own.

Parkland Manor

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Map of the neighborhood around Parkland Manor

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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