1.0 out of 5 stars

Verified Review

Cleanliness

2.0

Friendliness

2.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

2.0

Meals & Dining

2.0

Review for Peak Gardens Lakewood

At Peak Gardens there were issues with medication administration, keeping my MIL and her room clean, as well as responsiveness to her needs in a timely manner (i e: she had a large bowel movement accident in her room and was not helped with it right away). Her clothing was missing and someone else's put in their place (which did not always fit). The entire time my MIL was at Peak Gardens, we never saw any activities for the residents. Family members were in and out of the facility on a regular basis. PG had staffing problems which led to a lack of knowledge of my MIL's needs due to turnover and temporary staffing. This is just a sampling of the problems we encountered. I wish things had been different. We had such high hopes when we visited prior to placing my MIL. The sales job was very good but the facility did not deliver.

1.0 out of 5 stars

Cleanliness

2.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Activities

1.0

Staff

1.0

Meals & Dining

1.0

Avoid this place

Moving out next week after 31 days. Avoid this place. They are supposed to give meds at 8:00 am. I have to ask for meds daily around 10:00 am. Doc prescribed new med 13 days ago. Caregiver put in drawer and didn’t give me meds. They gave me someone else meds one day. Some of the caregivers yell at residents and treat disrespectful. Dinner sometimes is a cold cheese sandwich. Horrid place.

2.0 out of 5 stars

Verified Review

Cleanliness

2.0

Friendliness

2.0

Value for Cost

2.0

Care Services

2.0

Activities

2.0

Staff

2.0

Meals & Dining

2.0

Families Experience

I did not like the place that [name removed] was placed in. It was grossly understaffed. One person was on the dayshift, taking care of feeding, laundry, cooking, housekeeping, etc for all of the residents. Laundry, ready to be folded was stacked on the living room furniture when I visited. My daughters were told the meals would be home-cooked, the ones I saw were not. They were heated in the microwave or in the oven, not cooked from scratch. There was too much work on the dayshift for one person to keep up with while seeing to the needs of the residents. [name removed] shoes, and clothes were misplaced by the staff, or stolen by the other residents. He didn't receive the personal hygiene we were led to believe he would receive i.e. haircutting showers, shaving. Too much work for one staff member to handle. I visited several times while he was living there I would not recommend it to anyone. what my daughters were told when they placed their father there was never realized, adequate staff, home-cooked meals, no field trips, no walks. [name removed] has been gone for over a year and you are now just asking for an evaluation.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Staff

5.0

Meals & Dining

4.0

Lakewood Peak Gardens Assisted Living Home

My Auntie has lived at Peak Gardens for over 7 months. She is 92 years young and thriving there. She feels at home and had a fairly smooth transition in the beginning. As the months have progressed she has settled in so comfortably. The staff make all the difference. This small community living situation is ideal for us - Perhaps it would prove the same for your elder - needing assistance and a loving residence in which to be "at home".

4.0 out of 5 stars

Verified Review

Cleanliness

4.0

Friendliness

4.0

Value for Cost

4.0

Liked the home environment,...

Liked the home environment, however, they do not keep front door locked. They do have secure mats that alert them when someone gets up. Doors are locked at night. Do not use CNA's, but folks with a home assisted living certification. Use Kaiser and have access to rounder doctors. Owner very involved, but opening another home soon and will not be there as often. Night people can sleep.