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Penny's Guest Home- Storey

4181 Storey Lane, Concord, CA 94518

For more information about senior living options:
(866) 374-4058
3 reviews
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  • 5 star
    33%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    67%
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Anonymous

Family/friend

5.0 out of 5 stars

I have read one review about Penny's Guest Home in Storey Lane and disagree with the review. Penny is a loving and caring facility owner and cares so much about her residents. She is warm, pleasant, approachable person, and has treated her residents as her family. The caregivers are very caring and experienced. She employs a full time nurse that goes all around her facilities which I like. She makes sure that the needs of her residents are met and very open minded to any suggestion to make her place a home away from home.

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Penny's Guest Home- Storey

Penny's Guest Home- Storey in Concord, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Residential Care Home


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Reviews

for Penny's Guest Home- Storey

Overall Experience
2.2
Cleanliness
3.0
Friendliness
2.8
Care Services
3.8
Activities
2.8
Value for Cost
2.8

A Place for Mom has scored Penny's Guest Home- Storey with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Penny's Guest Home- Storey has 3 reviews with an average "overall experience" of 2.2 out of 5.

Filters

1-3 of 3 reviews

Last Updated: 3/8/18

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Samantha

Residential Care Home

Family/friend

March 8, 2018

0.5 out of 5 stars
Cleanliness
3.0
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
0.5

Don't put a loved one in her care

Don't put your loved one in her care. She has no idea what is going on in her facilities. She keeps adding charges for things that were previously included and refused to provide a receipt. Meanwhile, my grandmother tells me that I have to send her basic personal care supplies or she won't have them. Things like shampoo, vaseline, cough drops - all things that Penny says are included, charges you for and yet does not provide for my grandmother.

Anonymous

Residential Care Home

Family/friend

March 13, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I have read one review about Penny's Guest Home in Storey Lane and disagree with the review. Penny is a loving and caring facility owner and cares so much about her residents. She is warm, pleasant, approachable person, and has treated her residents as her family. The caregivers are very caring and experienced. She employs a full time nurse that goes all around her facilities which I like. She makes sure that the needs of her residents are met and very open minded to any suggestion to make her place a home away from home.

A Place For Mom Customer

Residential Care Home

Toured community

October 1, 2013

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Penny was not there when I ...

Penny was not there when I arrived. She forgot the appointment. She was called and showed up within 15 minutes. She seemed more interested in money. Telling me this was her 'high end' home and about how high her mortgage was. All the residents were in their rooms with doors closed. I met one resident in her room watching t.v. Penny suggested placing a wooden stick in the patio door as a security measure so my mom could not get out at night. Patio did not look like it was ever used by resident. I would not place mom here.

Penny's Guest Home- Storey

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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