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Personal Care Senior Living Andover

14209 Inca Street NW, Andover, MN 55304

For pricing & availability:
(866) 374-4058
8.9
Review score
9 reviews
Add review
8.9
Review score
9 reviews
  • 5 star
    67%
  • 4 star
    22%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    11%
See all reviews
8.8
Review score
57 reviews
4 facilities
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Personal Care Senior Living Andover
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Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Personal Care Senior Living Andover

The staff is very caring and friendly to both the person living there and their family. They made sure to check in and keep an eye on everyone there. They have a wide variety of activities, and if the person want to just watch, they can. It is a smaller place, which was perfect for what my mother needed.

Read all reviews

Personal Care Senior Living Andover

Senior living options offered

  • Assisted Living
  • Memory Care

Personal Care Senior Living Andover

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Personal Care Senior Living Andover

8.9 out of 10
Review Score18 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.4
Friendliness
4.5
Care Services
4.3
Staff
4.5
Meals & Dining
4.4
Activities
4.3
Value for Cost
3.9

A Place for Mom has scored Personal Care Senior Living Andover with 8.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Personal Care Senior Living Andover has 18 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-18 of 18 reviews

Last Updated: 7/28/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 28, 2025

5.0 out of 5 stars
Verified Review

Review for Personal Care Senior Living Andover

The staff is very caring and friendly to both the person living there and their family. They made sure to check in and keep an eye on everyone there. They have a wide variety of activities, and if the person want to just watch, they can. It is a smaller place, which was perfect for what my mother needed.

Anonymous

Assisted Living

Family/friend

July 28, 2025

5.0 out of 5 stars
Verified Review

Review for Personal Care Senior Living Andover

The staff is very caring and friendly to both the person living there and their family. They made sure to check in and keep an eye on everyone there. They have a wide variety of activities, and if the person want to just watch, they can. It is a smaller place, which was perfect for what my mother needed.

Anonymous

Assisted Living

Family/friend

July 3, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Personal Care Senior Living

They just did not take care of her. Dirty diapers, sores on her bottom. Left her in her room with the door closed. Broke her bed and didn't tell me. Skipped her nebs, left the room a mess, put dirty sheets on her bed that had poop on them. They pulled them out of her hamper. Male nurse was yelling at her when I walked in one day. I reported him. He was still there after it, he even threaten me saying I better watch myself, they were short handed. One night I went there because my mom called me at home because she needed help. I pulled up and 4 workers were outside by a car with men smoking, I went in the building and my mom was in bed with poop all over because she was having diarrhea. Some of it was dried that is how long she was sitting in her poop. Said she kept pushing the button but no one came, I can go on and on. Her new recliner was so stained with poop and smelled. I tried cleaning but I couldn't get it clean. I bought pads for them to use but they never put them on her chair. I complained over and over but nothing changed. Cold meals, told she couldn't have juice or coffee at night, I bought her snacks, pop, candy and snacks. And they wouldn't get them for her. She couldn't walk. I walked in one day and they had her on the transport and she was falling out of it. I had to show them how it worked. Finally they told me they couldn't take care of her, so I moved her to a skilled nursing home. It wasn't much better, they just can't find good workers and they are short staffed. My mom passed away [date removed]. Her last year of her life was really bad. She didn't deserve to be treated the way she was. I don't get it. My mom was a wonderful person and mother.

Anonymous

Assisted Living

Family/friend

July 3, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Personal Care Senior Living

They just did not take care of her. Dirty diapers, sores on her bottom. Left her in her room with the door closed. Broke her bed and didn't tell me. Skipped her nebs, left the room a mess, put dirty sheets on her bed that had poop on them. They pulled them out of her hamper. Male nurse was yelling at her when I walked in one day. I reported him. He was still there after it, he even threaten me saying I better watch myself, they were short handed. One night I went there because my mom called me at home because she needed help. I pulled up and 4 workers were outside by a car with men smoking, I went in the building and my mom was in bed with poop all over because she was having diarrhea. Some of it was dried that is how long she was sitting in her poop. Said she kept pushing the button but no one came, I can go on and on. Her new recliner was so stained with poop and smelled. I tried cleaning but I couldn't get it clean. I bought pads for them to use but they never put them on her chair. I complained over and over but nothing changed. Cold meals, told she couldn't have juice or coffee at night, I bought her snacks, pop, candy and snacks. And they wouldn't get them for her. She couldn't walk. I walked in one day and they had her on the transport and she was falling out of it. I had to show them how it worked. Finally they told me they couldn't take care of her, so I moved her to a skilled nursing home. It wasn't much better, they just can't find good workers and they are short staffed. My mom passed away [date removed]. Her last year of her life was really bad. She didn't deserve to be treated the way she was. I don't get it. My mom was a wonderful person and mother.

Anonymous

Assisted Living

Family/friend

May 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a beautiful caring communit

Honestly 5 for all. It's been a great experience. The staff are very caring, it is a super clean and beautiful facility. They have engaging activities and good meals. Yes, we would recommend this community to other families based on the experience we have had so far

Anonymous

Assisted Living

Family/friend

May 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a beautiful caring communit

Honestly 5 for all. It's been a great experience. The staff are very caring, it is a super clean and beautiful facility. They have engaging activities and good meals. Yes, we would recommend this community to other families based on the experience we have had so far

Anonymous

Assisted Living

Family/friend

March 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall a Nice Community .

What we like the most about Personal Care Senior Living is that they keep the residence busy with activities. Folks are very caring for there residents. Based on the experience so far, I would recommend this community to other families!!!

Anonymous

Assisted Living

Family/friend

March 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Overall a Nice Community .

What we like the most about Personal Care Senior Living is that they keep the residence busy with activities. Folks are very caring for there residents. Based on the experience so far, I would recommend this community to other families!!!

Anonymous

Memory Care

Family/friend

December 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Recommended

Personal Care Senior Living Andover is a smaller facility. Most of the staff were very kind and caring. I would recommend them to others looking.

Anonymous

Memory Care

Family/friend

December 3, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Recommended

Personal Care Senior Living Andover is a smaller facility. Most of the staff were very kind and caring. I would recommend them to others looking.

Brian

Memory Care

Family/friend

September 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff

My Dad has moved back home but it was a very positive experience. The staff and accommodations were both lovely and based on the experience we would absolutely recommend Personal Care Senior Living to other families.

Brian

Memory Care

Family/friend

September 30, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly and caring staff

My Dad has moved back home but it was a very positive experience. The staff and accommodations were both lovely and based on the experience we would absolutely recommend Personal Care Senior Living to other families.

Anonymous

Assisted Living

Family/friend

September 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

A small personable facility with caring and competent staff

The size of facility made it feel like staff had time for each resident and truly made it more personal just as the name suggests. The rooms were a little on the smaller side, but very doable for mom and what she needed. It was very expensive.

Anonymous

Assisted Living

Family/friend

September 24, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

A small personable facility with caring and competent staff

The size of facility made it feel like staff had time for each resident and truly made it more personal just as the name suggests. The rooms were a little on the smaller side, but very doable for mom and what she needed. It was very expensive.

Pam

Memory Care

Family/friend

March 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Definitely recommended

I would definitely recommend this facility to others! I am very impressed with the director, [name removed], the nurse, [name removed], activity director, [name removed], and all of the other aides. The atmosphere is warm and friendly. Common areas and rooms are very clean and sunny!

Pam

Memory Care

Family/friend

March 1, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Definitely recommended

I would definitely recommend this facility to others! I am very impressed with the director, [name removed], the nurse, [name removed], activity director, [name removed], and all of the other aides. The atmosphere is warm and friendly. Common areas and rooms are very clean and sunny!

Lynda B

Assisted Living

Family/friend

September 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Personal Care Senior Living Andover

We are so grateful for the quality of care given to our mom. Staff was compassionate and competent. Facility had an aura of genuine care and concern for residents. We picked this community because of the friendly staff, cleanliness adn location.

Lynda B

Assisted Living

Family/friend

September 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Personal Care Senior Living Andover

We are so grateful for the quality of care given to our mom. Staff was compassionate and competent. Facility had an aura of genuine care and concern for residents. We picked this community because of the friendly staff, cleanliness adn location.

Personal Care Senior Living Andover

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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