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ProHealth Care Regency Senior Communities - New Berlin

13750 W. National Ave., New Berlin, WI 53151

For more information about senior living options:
(866) 374-4058
8.0
Review score
29 reviews
Add review
8.0
Review score
29 reviews
  • 5 star
    56%
  • 4 star
    41%
  • 3 star
    0%
  • 2 star
    3%
  • 1 star
    0%
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ProHealth Care Regency Senior Communities - New Berlin
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ProHealth Care Regency Senior Communities - New Berlin community exterior
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Anonymous

Resident/client

5.0 out of 5 stars

Recommended

I am currently a resident at ProHealth Care Regency New Berlin and everything has been great for me, so far. The cleanliness and friendliness are great. The staff, meals and activities are also great. I would recommend this facility to others.

Read all reviews

ProHealth Care Regency Senior Communities - New Berlin

For 30 years, ProHealth Care Regency Senior Communities has offered competitive senior living experiences for seniors in the Wisconsin area. At ProHealth Care, we’re dedicated to enriching the lives of seniors with our assisted living and independent living services. We’re the only family of luxurious senior communities in the county, owned and operated by a major health care organization, which ultimately enables us to provide residents with optimum levels of holistic well-being.

We look at you as a whole person here — with services designed to meet your personal and medical care needs as well as all the self-enrichment you could dream of. We’re proud to say that we’re redefining senior living. No longer should anyone have mundane, somber expectations about senior living communities. At New Berlin, we believe in new beginnings and tailoring our services, care, and amenities to your active lifestyle.

Upon arrival to our 31-acre campus, you’ll be welcomed by our beautifully landscaped entrance, stately towering gazebo, and delicately lighted, grand entrance hall, where our staff is waiting to welcome you, your family, and friends. We’re conveniently located in the heart of New Berlin, making exciting excursions to shopping centers, recreational areas, and restaurants easy and frequent.

Community...

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for ProHealth Care Regency Senior Communities - New Berlin

8 out of 10
Review Score29 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.5
Care Services
4.4
Staff
4.8
Meals & Dining
4.8
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored ProHealth Care Regency Senior Communities - New Berlin with 8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, ProHealth Care Regency Senior Communities - New Berlin has 29 reviews with an average "overall experience" of 4.4 out of 5.

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1-20 of 29 reviews

Last Updated: 4/15/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

April 15, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

I am currently a resident at ProHealth Care Regency New Berlin and everything has been great for me, so far. The cleanliness and friendliness are great. The staff, meals and activities are also great. I would recommend this facility to others.

Anonymous

Assisted Living

Family/friend

May 4, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community and staff!

The ProHealth Care Regency Senior Communities - New Berlin has been absolutely wonderful. We love everything about this community which include all of the above categories. We halt with everything.

Anonymous

Independent Living

Resident/client

April 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

No regrets, you made a good decision

My spouse and I are residents at ProHealth Care New Berlin in the Independent Living facility. I feel like we made a good decision in moving here. I would recommend this facility to family and friends.

Kay K

Assisted Living

Industry reviewer

July 8, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I think Regency New Berlin is a wonderful community

When I look around I see happy people, residents seem to have a sense of community. Staff will drop things to help residents in whatever their needs are, they seem to be employees that relate to the needs of seniors. The facility is pretty and clean, I always can count on seeing seasonal decor which is cheerful. There are lots of activities for residents to do, anyone could find something to occupy their time in my opinion. The dining experience allows for menu choices and specialty meals to amp things up. Many times they even have entertainment in the dining room to enhance the meals they serve. They have exercise programs all the time so you don’t have to leave the building to stay physically fit. There are bus trips to stores and restaurants, as well as entertainment venues. If you’re looking for a place to live, I highly recommend Regency New Berlin. Take a tour, I think you’ll like what you see!

anonymous

Assisted Living

Toured community

April 25, 2022

5.0 out of 5 stars
Verified Review

Tour experience

The tour experience was good but it was not the right fit. They offered respite care here but my loved one needed a little more care that they were not able to provide under respite. The facility itself was older and needed some updates. The room we were shown was a nice size.

Francene

Independent Living

Resident/client

November 5, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Senior Living

The staff members get 10 stars, they are so friendly. The range of service they offer is really great and it gave off a excellent first impression.

Judi

Independent Living

Family/friend

April 21, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Activities
4.0
Staff
3.5
Meals & Dining
3.5

Would recommend ProHealth Care Regency

From the places we looked at in our price range, I feel like my loved ones are in the right place. They're always meting new people here, which is fun to see. They like that all the buildings are connected. So in the wintertime, they can still get out and walk wherever they want to go. It's a nice setup. Communication from the staff is not super great here. You have to kind of keep on them yourself. But they're very friendly. The person who coordinated our move-in is super friendly, just super busy and doesn't really return calls sometimes. It seems like a pretty friendly community overall. My loved ones have had some maintenance issues they've had to wait a while on. So the staff is very nice, but the response time is a little slower. My loved ones moved into a brand new area of the community, and construction isn't the best in their apartment. They can also hear their neighbors. Activities have been limited due to Covid. But it sounds like they'll be offering a lot more once once they open back up more. And they're looking forward to getting more of the full experience.

Anonymous

Independent Living

Family/friend

August 4, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0

I would recommend.

I would recommend them to others. Location was a big factor for us. We like that they have a range of care options. The room was brand new and a nice size. It is a really nice place. My mom likes the food.

Anonymous

Independent Living

Family/friend

July 8, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great Place

My mom is in independent living. It is a good clean place to be. The rooms are large. They have a very pretty outdoor space, a fountain, and a walking path. The staff has been very good. They have done a good job with Covid-19.

CaroG

Independent Living

Resident/client

October 11, 2019

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
5.0
Activities
5.0

A Great Place To Live

We love our two bed/two bath apartment, with laundry, in one of the new sections. First class. We only eat at the Regency Club once in a while, because we think the food could be better, with fewer additives. Nice hallways to walk. No need to go outside for mail, trash or newspaper.

Kathleen L Klika

Independent Living

Family/friend

November 16, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A wonderful assisted living community!

My mom absolutely loved living at Regency New Berlin. The activities were stimulating, challenging , and joyful. She enjoyed the food and the friendly dietary staff. Best of all the staff were friendly, competent, and very kind! Our family had great peace of mind knowing that mom was so lovingly cared for when we were not there. Our only regret is that she didn't move there sooner! When the time came for hospice care, she was able to stay in her comfortable apartment with the assistance of the health department staff who she had come to love. Regency New Berlin was a true blessing to our mom and our family.

Anonymous

Independent Living

Toured community

August 3, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very, very nice. We liked this community very much.

Anonymous

Independent Living

Toured community

June 24, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Mom thought the community was too big for her, especially with the new additional units being built.

Anonymous

Independent Living

Toured community

November 14, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The facility is very impressive and has lots of common space for activities. We had a meal and were very disappointed with the food. Vegetables seemed to be caned, the Salisbury steaks were all exactly the same shape and seemed to be processed. Even the pie was a disappointment. For as pricey as this facility was, we expected better food.

Colette W

Independent Living

Family/friend

September 11, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Taking good care of her!

The minute I walked into ProHealth Care Regency Senior Communities I knew it would be the perfect place for her. I wasn't worried or anxious anymore, I knew she was going to be happy. It is a very clean and nice smelling environment. The staff is very friendly and they take good care of her needs. The food is not what she is used to, it is a little bland. Other than that, everything is fabulous. Her room is beautiful and she has her own balcony. She has decorated it with her own things so it is very homey and comfortable. They offer various activities that she can participate in. She enjoys going to Bible study. They offer transportation for outside excursions. There are also plenty of places to go outside and walk and enjoy the fresh air and outdoor activities. I like the fact that the staff is attentive and helpful. I don't have to worry as much due to the fact they check on her morning and night. I also like that the communication is great between me and the staff, but more important is that my mom is able to communicate with them as well.

Anonymous

Independent Living

Family/friend

August 13, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

my father is liking his apartment at regency new berlin a lot. best choice we made for his care and health.

Anonymous

Independent Living

Family/friend

June 6, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Care and attention

I like the care at this community. The staff are caring and always able to help with her needs. The community is very big and nice to know that you can move around a lot. My mom said that the menu can use some improvements. They do offer activities for the residents that want to participate. We would recommend that families tour this community for the care of a loved one.

Anonymous

Independent Living

Toured community

March 2, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Long waiting list...

We really liked the ProHealth in New Berlin. The place was clean and staff was very friendly but we were on the waiting list for about 6 to 9 months. We ended up giving up in continuing our search.

Anonymous

Independent Living

Toured community

January 3, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

A bit dated but many amenities included. Well run and organized.

Anonymous

Independent Living

Family/friend

September 27, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom is doing great at ProHealth!!

The food at this community would be rated closer to a 4. The staff are very nice. They offer a wide variety of daily activities. They keep the community clean and I would recommend it.

ProHealth Care Regency Senior Communities - New Berlin

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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