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QFC Loving Care Santana

18311 Santana Avenue, Cerritos, CA 90703

For pricing & availability:
(866) 374-4058
9 reviews
Add review
  • 5 star
    33%
  • 4 star
    22%
  • 3 star
    34%
  • 2 star
    11%
  • 1 star
    0%
See all reviews
7.5
Review score
15 reviews
2 facilities
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QFC Loving Care Santana
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QFC Loving Care Santana
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street view of QFC Loving Care Santana

Anonymous

Family/friend

5.0 out of 5 stars

I would recommend Family Choice.

Family Choice 2 has been very very good. I think it's a really good match for my Mom there. She's adjusting good. It's a very good, clean place. She's safe there, she loves the food, and the people are all very friendly. I would recommend it.

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QFC Loving Care Santana

QFC Loving Care Santana is located in Cerritos, California, and is considered a micro community due to its smaller size. Being smaller in nature allows for a more focused approach to treatment and care. QFC Loving Care offers a wide range of services to fit the needs of most senior citizens. Alzheimer's care is something we specialize in here, and we are a leading in industry. We strive to offer the most up to date treatments for your loved ones. There are many activities here including daily exercise, group music, and supervised walks around the beautiful grounds. We have many social events that promote involvement in the community, this helps seniors to get to know one another and be active. QFC Loving Care is close to two of the best hospitals in the state - Bellflower Medical Center and West Anaheim Medical Center - this offers families great peace of mind knowing high class medical care is around the corner. Come see what we have to offer here at QFC Loving Care Santana!

Senior living options offered

  • Memory Care
  • Residential Care Home

QFC Loving Care Santana

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for QFC Loving Care Santana

Overall Experience
3.7
Cleanliness
4.3
Friendliness
3.9
Care Services
3.3
Activities
3.1
Value for Cost
3.9

A Place for Mom has scored QFC Loving Care Santana with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, QFC Loving Care Santana has 9 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 3/29/16

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

March 29, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I would recommend Family Choice.

Family Choice 2 has been very very good. I think it's a really good match for my Mom there. She's adjusting good. It's a very good, clean place. She's safe there, she loves the food, and the people are all very friendly. I would recommend it.

Anonymous

Memory Care

Family/friend

January 15, 2015

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

Nice place, but not a great fit for us

Overall Family Choice seemed like a nice place, but it did not end up being a good fit for our loved one. The staff were friendly, and the facility itself was clean and well kept. However, I feel like they overmedicated my loved one. She just seemed much too sedated whenever we would visit.

Richard Johnson

Memory Care

Family/friend

July 29, 2014

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Family Choice is great

I love Family Choice for my mom. It is very quiet. The nurses on staff are very friendly and helpful. She enjoys the food and loved Karaoke night. I wish they did more stuff like that. Overall, I would highly recommend this place. They do a great job and truly care.

Anonymous

Memory Care

Toured community

July 7, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Our second choice among the...

Our second choice among the places we visited.

Anonymous

Memory Care

Toured community

March 8, 2014

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We liked this place when we...

We liked this place when we visited in November. We would like to visit again and take Mom with us.

Michele Burnside

Memory Care

Family/friend

December 1, 2013

2.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
2.5
Value for Cost
3.0
Care Services
2.5
Activities
0.5

Terminally ill Family member care

I was looking for a home to place my terminally ill mother quickly as she could no longer care for herself and there were extenuating circumstances with extreme elder abuse by her neighbors, so she had to get out of that situation. This home was a 5 bed care facility that was basically for Alzheimer's patients 12-16 years older than my mother. The owner was nice but was not involved with daily life at the home. There were only 2 people working in the home a cook-housecleaner, and 1 man to tend to all 5 of the residents needs. The staff was nice enough to me, and if I asked while visiting would take care of what I asked, but there was fighting amongst the two of them that I wasn't aware of until one was fired, and one quit. I wish I would have been able to have taken more time to observe the facility and the care of the residents. This was not the correct choice for my mother. The 1st few days she was moved to a TV room but just left there alone, and when she asked for water was told she complained too much and they were too busy. She very quickly could no longer sit up and had to stay in bed, and she was not checked on for several hours at a time. They definetly need to have 3 full time people to work at this facility. 1 person to check on the residents every hour or so to see if the need anything. My mother was only drinking water and eating jello, but she could hardly ever get anyone to tend to her. She said if they did they were forcing her to drink/eat fast they said they had no time for her. The other residents I observed were gotten up for a shower, meals, and then left in bed. My mother wanted someone to talk to her at least a little bit. She just gave up, it was very sad.

Anonymous

Memory Care

Family/friend

September 24, 2013

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
1.0
Activities
3.0

Bad Experience

We're going today to pick up my mother and remove her from the facility because we've had some real major problems. The home itself is very attractive. It's clean and inviting. I really liked it and we met the owners and they were really lovely people. We thought we were doing the right thing for my mother. I was led to believe that there was always going to be a male and a female there to care for the residents - that is not what happens. My mother got up in the middle of the night to go to the bathroom, apparently they didn't hear the sensor, and she had an accident and the male attendant went to clean her up. It was devastating for my mother to have a male taking care of her like that. The next morning he commences to put her in the shower. When I went to see her she was just so upset, it broke my heart. I told them my mother needs a female to take care of her. The female caregiver was asleep. He should have woken her up to take care of my mother. There are nights when the female is off and there is only a male to take care of the female patients. I think that's really not a good thing.

A Place For Mom Customer

Memory Care

Toured community

June 19, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

2 Miles from Lakewood. *** ...

2 Miles from Lakewood. *** Nice House. Must see ***

A Place For Mom Customer

Memory Care

Toured community

December 25, 2012

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Pleasant and the help was friendly.

Pleasant and the help was friendly.

QFC Loving Care Santana

Neighborhoods

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Map of the neighborhood around QFC Loving Care Santana

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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