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Ravenna Assisted Living

3051 Twin Oaks NW, Albuquerque, NM 87120

For pricing & availability:
(866) 374-4058
7.3
Review score
31 reviews
Add review
7.3
Review score
31 reviews
  • 5 star
    29%
  • 4 star
    39%
  • 3 star
    6%
  • 2 star
    10%
  • 1 star
    16%
See all reviews
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Ravenna Assisted Living
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Ravenna Assisted Living
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Anonymous

Child of resident/client

5.0 out of 5 stars

Adequate assisted living

They seem to be short-staffed. A little bit disorganized. But fortunately, I come and check on my mom daily. So I can advocate for her. I seem to have to do a lot of reminding the staff about caring for mom, toileting every two hours, Using Tab underwear at night, etc. I don't like the fact that they don't have a supervisor med tech. The office manager, [name removed], seems to be the one that family has to relay medical concerns too, and [name removed]then relays it to the staff. I understand no place is perfect. I just like having my mom in a facility that is in close proximity to my home. I prefer to anonymous.

Read all reviews

Ravenna Assisted Living

Welcome to Ravenna Assisted Living! We’re dedicated to providing quality care while supporting families and their loved ones. Our vision is to provide a place that feels like home, where residents are safe and comfortable, and families have peace of mind. A purpose-built community in operation since 2008, our home is a single-story, Mediterranean-style building featuring high ceilings and big windows that allow plenty of sunshine.

Services and Amenities

We offer engaging activities and musical events throughout the week that encourage mental cognition while providing enjoyment and fun. These include daily exercise, leisure activities, social stimulation, cognitive exercises, and special events. Our volunteer program encourages visitors of all ages to participate in the lives of our residents.

Residents are encouraged to enjoy the outdoors under our supervision. We have three outdoor patios, an enclosed courtyard, and a secure entrance and exit. Our staff includes a team of chefs with a wide range of experience who provide three nourishing meals each day. We also have on-site housekeeping every day to tidy up rooms, bathrooms, and common areas.

Living Arrangements and Unit Features

We have 25 private studio units with private bathrooms, along with 10 semi-private studio units.

Care Types Offered

Ravenna Assisted Living is an assisted living facility,...

Senior living options offered

  • Assisted Living

Ravenna Assisted Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Ravenna Assisted Living

7.3 out of 10
Review Score31 reviewsWrite a review
Overall Experience
3.4
Cleanliness
3.6
Friendliness
3.5
Care Services
3.5
Staff
3.7
Meals & Dining
2.9
Activities
3.2
Value for Cost
3.3

A Place for Mom has scored Ravenna Assisted Living with 7.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Ravenna Assisted Living has 31 reviews with an average "overall experience" of 3.4 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 10/17/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 17, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Adequate assisted living

They seem to be short-staffed. A little bit disorganized. But fortunately, I come and check on my mom daily. So I can advocate for her. I seem to have to do a lot of reminding the staff about caring for mom, toileting every two hours, Using Tab underwear at night, etc. I don't like the fact that they don't have a supervisor med tech. The office manager, [name removed], seems to be the one that family has to relay medical concerns too, and [name removed]then relays it to the staff. I understand no place is perfect. I just like having my mom in a facility that is in close proximity to my home. I prefer to anonymous.

Theresa L

Assisted Living

Family/friend

May 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Safe place for our love ones

The best place for our dad. They were kind and helpful. They treat everyone as family. Showing love and respect. If you needed anything they would do it or let you know what they could do. Always smiling and showing kindness. My dad love everyone there. After looking everywhere, this was the best.

Chris L

Assisted Living

Family/friend

November 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
1.0
Staff
5.0
Meals & Dining
1.0

They were very helpful and took good care of my uncle

I would recommend to anyone as he was well taken care of. Did not rate the food because he did not eat he was admitted in the hospice program and was there only a short period of time. The nurses were friendly and knowledgeable

Ana D

Assisted Living

Resident/client

January 1, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Terrible place

This place is horrible. Please don’t let your love one’s be here. The staff is rude! It smells like pee. They do not take care of your loved ones. The staff doesn’t check in on the people there.The staff let patient’s stay in their beds all day and for weeks without getting them up. When family members ask questions they treat you as your a bother and have no right to ask. No doctor on staff like say. Food is cold and awful. Can’t do repairs In timely fashion. They had no hot water for month!! I have nothing good to say about this place!!

Lorie

Assisted Living

Family/friend

December 27, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Sad, depressing terrible place!

When we chose Ravenna it was largely due to [name removed] the owner, his attitude & enthusiastic approach for caring for mom. We let him know mom was a picky eater, no problem [name removed] said. The staff will make her something to eat. Mom has an old cat, no problem we love cats. [name removed] said they have a nurse & nurse practitioner on staff, no more visits to the doctors office. I believe mom saw [name removed], nurse 3 times then he was gone, never replaced. Mom never saw the nurse practitioner in the 10 months she was living at Ravenna. Things were good for a month or two then went downhill. Once you ask a question of the Mgr [name removed], she gets defensive. I inquired about mom being seen by doctor/nurse practitioner only to realize they don’t have one. Our family understands nothing is perfect but this defensive attitude only got worse and became a detriment to Moms health.Do Not put your loved one here! No hot water for a month. I could go on and on… don’t do it. Now mom has to readjust at a new home.

Nancy Kay Horton

Assisted Living

Family/friend

October 24, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

very good; would go there again

The day after my brother began his stay at Ravenna they went into pandemic CDC status. Just unbelieveably difficult for all of us. When we got to the release of rules by the state I was able to visit him. The care givers were attentive, patient and cheerful. My brother required frequent assistance, was encouraged to participate in activities as long as he was able and many of the residents would talk with him. The staff also accepted me as team's family member. At least that's how I was treated. We talked about his needs and how to resolve them. They were respectful, cheerful and patient.. I appreciated the safe, friendly, and active environment at Ravenna. When my brother passed away, the evening shift was very sweet and supportive. In the following week I was told to come as often as it took and to come visit them. And I do.

anonymous

Assisted Living

Toured community

October 3, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was a really nice experience nothing bad to say about it at all - but the only room that was really available was right next to the exit and with our loved one having dementia we just did not think that would work out.

Anonymous

Assisted Living

Toured community

March 4, 2022

5.0 out of 5 stars
Verified Review

My Tour

More of a nursing home facility than assisted living.

JPK

Assisted Living

October 29, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Ravenna Assisted Living

I had a very positive experience with Ravenna Assisted Living!

Anonymous

Assisted Living

Family/friend

December 7, 2020

2.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Activities
2.0

Dissatisfied

Our loved ones was only at this community for one week for Respite, the cleanliness of the community was work, but the maintenance was not always kept up. The administration were very friendly and helpful until they had our money. Our calls were never answered, and they were inattentive. The staff as long as i was there were very friendly, our loved one needed help eating due to his Parkinson's, and they would put him at the self eating table, they just did not listen to us. We did pay extra for a two-man lift, and he never had that it was just a one person lift, and at night if he needed help he did not get it.

Anonymous

Assisted Living

Family/friend

June 25, 2020

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Very good caretakers

My mother and father were in this facility together. They shared a room. The facility was clean and the staff was ultra great! The staff was caring and i could tell they took their job seriously. The Owners were nice as well. The food at first was delicious. They were in this facility for approximately 3 to 3 1/2 years before they both passed. I steadily saw a decline in the food. It was terrible and the facility had a huge turnover of employees. I cannot say anything bad about the caretakers in the facility. Although, the turnover was big each caretaker that came in was very good. They took really good care of my parents. My father developed dementia and wasnt easy to care for but they did it well. No place is perfect and if that is what you are looking for, you wont find it. This place was the one of the best i could find when researching.

Connie Goffice

Assisted Living

Family/friend

October 21, 2019

1.0 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.0
Care Services
1.0
Activities
1.0

NO!

Yesterday was a year since my mother passed. She was a resident at Ravenna for a little over a month. In my opinion, the lack of care at Revenna caused her death. The facility looks nice and they talk a good talk, but it is only talk. They don't have enough caregivers to take good care of their residents and don't seem to care.

Anonymous

Assisted Living

Toured community

August 25, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

[name removed] provided an excellent and professional presentation. Ravenna is a nice, new, locally owned facility. One of our top choices.

Anonymous

Assisted Living

Toured community

August 3, 2019

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Nice on the outside, not bad looking on the inside but a lot of bad smells all throughout the place.

Unknown

Assisted Living

June 16, 2018

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Don't Do It!!

This place is terrible and I would not recommend it to anyone. "The staff they hire". I'd be afraid to leave my dog here. "Seriously" watch out for your family members.

Olga

Assisted Living

Family/friend

May 30, 2018

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Okay

My sister-in-law was there for quite some time. She didn't like the food, staff had a lot of turnover, so hard to keep up with them all. [name removed] has been extremely helpful. New owners were better than the first. [name removed] was helpful as well. Care was somewhat less than desirable. [name removed] was in the hospital a lot while there. She had UTI's all the time. The last one she had, along with a cellulitis infection due to a rubbing of the brace she had to wear on her left leg and foot, landed her in the hospital for about 12 days. She never returned to Ravenna. I know she misses her private room, lots of room for her to maneuver around in her motorized cart.

Anonymous

Assisted Living

Toured community

February 23, 2018

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

The staff was friendly. The Facility did not meet my mom needs. Very expensive base price, upcharge of everything. Have to call Uber to get to Dr appoitments. Just not what I am looking for.

Anonymous

Assisted Living

Family/friend

November 13, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Cozy and run by great owners!

My friend is here and he wasn’t happy at first but we put pictures up and that seemed to help. It wasn’t the cheapest place but it seemed to be reasonable. The staff is easy to communicate with and knowledgeable about the kind of care that he needs. The first week, he really liked the food but now he doesn’t really like not being able to have food that isn’t bland. There just doesn’t seem to be any taste to it. He seems moderately happy though. They’ve invited me twice to go do a few activities with them. They have a monthly calendar filled with things to do. Housekeeping is in his room every day vacuuming and making sure the toiletries are filled. They even do his laundry for him. The rest of the facility is kept pretty clean. I think [Removed] (the co-owners of the facility) were really the big reason for us choosing here. They’re friendly and they were more than happy to show me everything they had whenever we were doing the initial interview. I met [Removed] on the walkway while he was unloading his car and he was just a really friendly guy. I don’t care if the service is bad, I’m happy with [Removed] the most. [Removed] is fantastic and answers any questions that you might have and they send me fliers once a month to keep me up to date with everything. The thing that really brought me here was that it’s a smaller facility, only about 38 rooms, and they’ve got 16 staff members during the day and 12 during the night. It just feels cozier. Really, I don’t have a bad thing to say about them!

Anonymous

Assisted Living

Family/friend

August 7, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Much better now

Ravenna Assisted Living is a clean well-kept community. At the beginning, we were having issues with her medications not being administered properly and she had a brief stay at the hospital. She seems to be doing much better now. She seems to be improving and she is now able to use the wheelchair on her own. She has been participating in the activities they offer, she enjoys knitting and the painting classes. She really likes the meals that they provide. We do not live close by but the staff does their best in communicating with the family of what is going on with her care and how she is settling in. She recently was able to go outdoors and enjoy the scenery around the community.

Rayellen

Assisted Living

Family/friend

August 7, 2017

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Feels like Home

My aunt is diabetic and immobile. The Ravenna team is caring and kind. I like the fact that so many of the care givers have been there for years. They do not seem to have a lot of turnover. My aunt thinks the food is ok. The activities are fun and varied. She has made friends and feels like she's included in things. She is social and enjoys meeting people, which has helped during this transition. Overall, Ravenna is a good, clean safe place for my aunt. Thank you

Ravenna Assisted Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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