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River Terrace Health Campus

120 Presbyterian Ave., Madison, IN 47250

For more information about senior living options:
(866) 374-4058
3.0
Review score
4 reviews
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3.0
Review score
4 reviews
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7.4
Review score
411 reviews
115 facilities
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River Terrace Health Campus
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River Terrace Health Campus community exterior
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street view of River Terrace Health Campus

River Terrace Health Campus

River Terrace Health Campus in Madison, IN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living
  • Adult Day Services


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Reviews

for River Terrace Health Campus

3 out of 10
Review Score4 reviewsWrite a review
Overall Experience
2.3
Cleanliness
4.0
Friendliness
3.3
Care Services
1.5
Staff
2.0
Meals & Dining
1.0
Activities
1.0
Value for Cost
3.3

A Place for Mom has scored River Terrace Health Campus with 3 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, River Terrace Health Campus has 4 reviews with an average "overall experience" of 2.3 out of 5.

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1-4 of 4 reviews

Last Updated: 1/30/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Billie

Independent Living

Family/friend

January 30, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
1.0

Our experience

This is a beautiful facility. She had a beautiful room. Some staff was very helpful others not so much . Asked for a bedpan was told you have a diaper on ,right?just go in it! Food- most meals were ice cold , few were like warm. Who likes cold food? Staff knew for a week when she was going home. Day of discharge all staff had been told all week she would be ready to leave at 8 am. The nurse that day said there are 20 patients ahead of your getting medication! Then I have to print your discharge papers and prepare 3 days of medications for you so you will not get out of here till 10:30… she was not friendly or nice!!! All patients should get hot food and be able to get foods they like. Most meals was the same thing every day She liked [name removed] ,and a few female nurses there were a couple aides also. And the maintenance man that put her rails on bed .sent a woman to try to make us happy and she informs us they were told she would be l1:00 am try asking the pt instead of listening to others

anonymous

Assisted Living

Family/friend

May 18, 2022

1.0 out of 5 stars
Verified Review

Avoid at all costs

I would not recommend River Terrace to anybody. If you are looking for a place to send your love one to die this would be the place. The care was absolutely terrible. Avoid this place at all costs.

Donna Hamilton

Assisted Living

Family/friend

January 14, 2021

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
1.0
Activities
1.0
Staff
1.0

No service available on any phone line

I been trying to contact River Terrace at all times of the day and evening. They never answer the phone even at the nurses station. Tried calling a patient and she never answers. You'd think a nurse or someone would hear the phone keep ringing and assist the patient. I would have never taken my mother to this facility.

Anonymous

Independent Living

Toured community

December 5, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Accommodating, Helpful Staff

My loved one stayed here for her respite care, and I feel it was a very good experience. The staff were just so nice, accommodating, helpful, and they did just what they had promised. The place is really clean and well maintained. The food also looked really good. I would certainly recommend River Terrace to others.

River Terrace Health Campus

Neighborhoods

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Map of the neighborhood around River Terrace Health Campus

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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