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Rockbrook Assisted Living and Memory Care

2215 Rockbrook Dr, Lewisville, TX 75067

For pricing & availability:
(866) 374-4058
8.4
Review score
38 reviews
Add review
8.4
Review score
38 reviews
  • 5 star
    70%
  • 4 star
    13%
  • 3 star
    11%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
7.0
Review score
1481 reviews
58 facilities
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Rockbrook Assisted Living and Memory Care
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Rockbrook Assisted Living and Memory Care outdoor common area
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Kathy

Friend of resident/client

4.0 out of 5 stars

Clean facility

What stuck out most about Rockbrook initially when we were first looking was the cleanliness of the facility! That struck me most. My friend [name removed] praised the meals. He was a picky eater, so that was very important. The room sizes and amenities offered were just fine.

Read all reviews

Rockbrook Assisted Living and Memory Care

Lush, sprawling lawns and mature trees compliment the classic brick exterior of Rockbrook Memory Care, a senior living community with a distinct homelike atmosphere that puts residents and visitors at ease from the moment they arrive. As you enter, our bright walls and friendly staff are sure to lift your spirits and instill a sense of welcome vibrancy. We are a community dedicated to offering wellness services that promote independence in an enriching environment, and we do so with dignity and respect. As a memory care community, we know the dynamic needs of residents with Alzheimer’s and other forms of dementia well, and we take great pride in the services we provide. At Rockbrook, we’re here to help enhance the lives of residents and bring their loved ones invaluable peace of mind.

Community Amenities & Services

As part of our mission to boost independence, we’ve incorporated a unique, stimulating model of memory care. Several common rooms are designed to resemble store fronts, including an ice cream parlor, boutique and beauty salon. Not only does this create opportunities for residents to maintain their independence in a secure environment, but it’s also designed to be fun and engaging. Residents can catch a classic...

Senior living options offered

  • Assisted Living
  • Memory Care

Rockbrook Assisted Living and Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Rockbrook Assisted Living and Memory Care

8.4 out of 10
Review Score38 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.8
Care Services
4.6
Staff
4.4
Meals & Dining
3.7
Activities
4.6
Value for Cost
4.6

A Place for Mom has scored Rockbrook Assisted Living and Memory Care with 8.4 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Rockbrook Assisted Living and Memory Care has 38 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 38 reviews

Last Updated: 9/24/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Serena R

Assisted Living

Industry reviewer

September 24, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

I have had nothing but a great experience with the staff, the follow up are great the communication in great.

Anonymous

Memory Care

Family/friend

July 26, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
1.0

Friendly staff, charming facility but dining room needs improvement

Rockbrook Memory Care is a lovely facility, it's small and charming. However, they are very SHORT STAFFED and the kitchen staff is practically non-existent. The Caregivers usually double as the "Cook" for meals. When it's really bad, they get donuts or pizza for meals because there is NO COOK. We picked Rockbook Memory Care for our 91 year old Mother because it was clean and from all appearances, a very nice looking facility. But looks can be deceiving. Bottom-line, Rockbrook is a good value for the money, they were the most reasonably priced Memory Care facility we found. But sometimes, you get what you pay for too!

Kathy

Assisted Living

Family/friend

July 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Clean facility

What stuck out most about Rockbrook initially when we were first looking was the cleanliness of the facility! That struck me most. My friend [name removed] praised the meals. He was a picky eater, so that was very important. The room sizes and amenities offered were just fine.

Anonymous

Memory Care

Family/friend

June 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Staff
4.0

overall a nice community

I was only there a few times to see my friend [name removed] From what I observed there - the people were kind, attentive and friendly - it always seemed clean - not sure about the physical therapy aspect - initially saw person very kindly coaxing [name removed] to stand up with assistance without having slip resistant socks on - on tile floor - she did stand / another time a physical therapy company came but did not want to wake her and said would come back - I wondered how often she received physical therapy knowing several factors can be involved / there was always an atmosphere of calmness in the place and the residents I observed seemed settled / overall I was pleased with what I observed, my only concern was concerning the physical therapy; thank you for asking

Anonymous

Assisted Living

Family/friend

May 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for Rockbrook Assisted Living and Memory Care

Friendly, clean, good food, and treatment of everyone with dignity.

TJ

Assisted Living

Family/friend

February 16, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Rockbrook Assisted Living and Memory Care

Although it is an older facility, it feels more like a home. As my mom says, it is not just a home it's like family.For me location, cleanliness and a caring staff community was most important... I found the needle in the haystack. Not only did they get my mom the help she needed, they helped me through the process. I know I can count on the staff for great care and keeping me informed.

Anonymous

Assisted Living

Family/friend

January 24, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
2.0

No Place for my Mom or Don't Let the Smooth Talk Fool You

Staff shortage and no or little activities for residents. Food is not tasteful with limited menu options. Place may smell good at times but it is not clean.We selected this place because there was no wait list and the location was good for my family. The staff were friendly and caring.

Terri J

Memory Care

Family/friend

September 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Like being at home with family

If I could give more stars I would. Before visiting Rockbrook I had spent several months looking online at different places that offered assisted living and memory care. After visiting several facilities in person, I knew within a few minutes that Rockbrook was the home where my mother would be well cared for and looked after the way she needed to be. The young lady that greeted us is a wonderful representation of the warmth and caring feeling that is found throughout the facilities. Her thoughtfulness and caring demeanor with my mother and her reassurance and knowledge of the process that both my mother and I would go through made this transition so much easier for me. The personal interaction between the caregivers, nursing staff, nutritionist, even the custodians and maintenance with the residents is more like a family which helps make Rockbrook a true home. After a month, I am confident that I have found the absolutely best home and trained family to take care of my mother.

Anonymous

Assisted Living

Family/friend

March 14, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Beautiful Place with Great Nurses

They are understaffed, and need more help. The nurses are top notch. One of the cooks is okay, the other cook needs serious help. The food needs to be improved, and they need more nutritional options for the residents. They make my loved one feel special, and they are friendly. They just hired a new person for the activities, who is always planning things.

Natalie C

Assisted Living

Family/friend

November 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom still has freedom but the safety from wandering out

Really happy with them toured several others happy with our choice. Atmosphere is calm quiet and safe. Has the freedom of assisted living with the memory care safety. Was a good fit. Would recommend overall good community. Friendly, clean and safe.

Debbie F

Memory Care

Family/friend

November 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Cozy atmosphere, feels like home

Rockbroook is a lovely facility. It is very homey and feels like you are stepping into a gorgeous residence, it is absolutely beautiful. It really is like being at home, it does not have an institutional feel at all like some others, it is very comforting and cozy. Out of all of the places she has been in and I have seen, this is definitely the nicest. Caregiver [name removed] is especially good. My 90 year old mother absolutely adores him. Overall I would recommend this facility to others looking.

anonymous

Memory Care

Toured community

August 8, 2022

1.0 out of 5 stars
Verified Review

Tour experience

I would not recommend Rockbrook Memory Care to anybody. I felt like they made a lot of promises that were not kept. They did not return any of my phones calls that I made to them. Overall it was just not a pleasant experience.

anonymous

Memory Care

Family/friend

February 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Excellent Choice for Mom

Rockbrook was really great. They did everything they could to work with us. When we needed a place immediately, they made exceptions, opened their doors wide, and made a room for our loved one within a few hours. They also worked with us as far as fees and things like that. They were taking good care of her and doing things the things they should for her - keeping her hygiene up, trying to keep her brain stimulated the best they could. And they would let us know if she wasn't eating or if she was having any other issues. It was a good place.

Suzanne

Memory Care

Industry reviewer

January 26, 2022

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Pets

Pets are not allowed to reside at Rockbrook

anonymous

Memory Care

Family/friend

May 25, 2021

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Staff
3.0

our experience Rock brook

Overall the community is ok. They had staffing concerns and there was a lot of turnover. The community was kept neat and clean and the care services were good. I would recommend based on the level of memory care needed.

Pam

Memory Care

Family/friend

December 14, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Trusting and Caring Staff

This community is great and we couldn't be more happy with them. You can definitely feel comfortable taking your loved one to Rockbrook. You will know the staff is wonderful, loving and very friendly with the families. They will take great care of your loved one. I know my mom is well taken care of, and am able to trust the staff.

LYNN RICHARDSON

Memory Care

Family/friend

July 12, 2019

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.5
Value for Cost
5.0
Care Services
4.0
Activities
3.0

Small, intimate setting

My stepfather moved to Rockbrook in April and is slowly adjusting to his new living arrangements. The facility is very clean and the staff have been so friendly and appear to really care about the residence there. This facility has a smaller, more intimate feel than the other facilities we visited which appealed to us. There are about 12-15 residence assigned to each quadrant with 3-4 workers present at all times- a good ratio. I think they try to group residence with others who are at similar stages of memory loss but there is still a wide range of capabilities present which has been hard for my stepdad to adjust to. A bed, dresser and chair were furnished in the single room with a shared bathroom (toilet/sink only) which made moving less stressful. A shower room in each quadrant allows for assisted bathing. There have been a few incidents - lost eye-glasses, clothes missing, and a problem with the exit alarm but overall these have been addressed to our satisfaction. Visiting often and open communication are the key to these types of incidents in any facility. At first my stepdad did not like the food but we have chalked that up to stress as he now eats almost everything. I have witnessed the typical activities you would expect, like live music and trivia games with the residence. So far, a good experience all things considered. Would recommend.

Anonymous

Memory Care

Toured community

August 26, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very well organized and the staff was caring and supplied all the information I needed. Very affordable and I really appreciate the price to include all care. I would consider this place for my Dad.

Anonymous

Memory Care

Toured community

February 27, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I really liked this community - it's dementia patient specific and I think it might be an option for my mom.

Anonymous

Memory Care

Family/friend

December 5, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Nothing but positive reviews

Finding a community for my husband has been emotionally difficult for our family. He needed a memory care community who could care for him with his Alzheimer's behaviors and administer all his medications including sliding scale insulin. Arbor House was highly recommended. AH specializes in memory care and has a unique layout with their residents divided into four large clean neighborhoods. Each neighborhood has its own staff of skilled care-friends who care for all the physical needs of their residents with dignity, kindness,and loving attention. Families are always welcomed and greeted cheerfully. My husband has been at AH for 2 months now. Transition from home care has been hard, but the Executive Director, Head Nurse, Engagement Director and all the Carefriends have held our hands and hearts through it all. I would also highly recommend this community to other families.

Rockbrook Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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