5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Staff

5.0

Meals & Dining

4.0

Almost unbelievable find in nursing homes!

My sister has been a resident if Rosewood Gardens for nearly one year. From the first day, when she was in great post-surgical pain, she had the most excellent care possible. She was also handled with caring tenderness to help her adjust and be as comfortable as possible. Since then every member of the staff that she has encountered has been efficient, knowledgeable, and kind. My sister regularly tells me how much she enjoys the cleanliness and attentiveness of her new home. I hear many reports from residents and care-givers of other nursing homes that sound very unpleasant at the least. My sister finds it a great blessing that she has found Rosewood Gardens. I totally agree and feel relieved to know that she is in such good hands.

0.5 out of 5 stars

Cleanliness

0.5

Friendliness

0.5

Value for Cost

0.5

Care Services

0.5

Activities

2.0

Horrifying place

I was forced to watch my mom decompensate drastically over the course of almost 5 weeks. Facility staff failed to acknowledge cognitive decline And UTI in a timely fashion. We begged for help for weeks and reported my mom's decline and requested to speak with the facility MD also staff will offer to file a complaint to the director of nursing with a smile on their face as in this case but director of nursing failed to respond as well as facility MD. Facility staff left my mom crying in pain and unable to feed herself do to her decline. A Vital medical appointment was canceled by the facility during a crucial time. And refused to allow family to transport and assist my mom on her appointment.Eventually the family contacted 911 for evaluation and my mother was removed from the facility on [date removed] and on life support within hours. Facility failed to diagnose severe pneumonia sepsis and UTI While my mom displayed obvious signs. My mom died a few days later Of multiple organ failure due to sepsis after being at the facility for nearly five weeks. She also had a bed sore within a few weeks of being there. Facility contacted family a month later to collect the remaining payment. Most of the staff I came in contact with had no compassion for human life. The problems start with Administration. Nurses were a horrible example of quality Care. They were very cold and had no expression or sympathy while watching my mom shake and cry in pain the LPN said they have patience worse and that my mom will feel better after taking her pain medication that she could barely swallow at the time. By this time my mom was lethargic humming her words shaking and crying. We requested her fluids be drained from her body for a month as and nothing was done instead staff allowed fluids to fill her body leading to arm swelling and weeping of fluids. He waited over 3 weeks for staff to test for suspected UTI Which was confirmed when she arrived to the hospital.If you're thinking of sending your loved one here consider this review!!!