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Sage Mountain Senior Living

3499 Grande Vista Dr., Thousand Oaks, CA 91320

For pricing & availability:
(866) 374-4058
8.8
Review score
24 reviews
Add review
8.8
Review score
24 reviews
  • 5 star
    50%
  • 4 star
    25%
  • 3 star
    4%
  • 2 star
    4%
  • 1 star
    17%
See all reviews
7.9
Review score
398 reviews
32 facilities
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Sage Mountain Senior Living
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street view of Sage Mountain Senior Living

Mike D

Child of resident/client

5.0 out of 5 stars

Many Thanks!

The staff are AMAZING. I have gotten to know many of them and I couldn't be more impressed with how much they genuinely care about the residents.

Read all reviews

Sage Mountain Senior Living

Tucked into the scenic, forested mountainside, Sage Mountain Senior Living offers assisted living and memory care in a tranquil atmosphere. With an exterior reminiscent of a Swiss chalet, this community welcomes guests and residents alike into a luxurious environment. Located along the picturesque Highway 101, residents can enjoy easy access to local resources and amenities.

At Sage Mountain Senior Living, the dedicated care team provides compassionate support. Staff offers a variety of services to help residents reach their health goals. Rest easy knowing that the respectful staff can help with medication management and activities of daily living, such as dressing, bathing, and transferring. Plus, residents in need of memory care receive specialized, person-focused care through the community’s In the Moment program.

Sage Mountain Senior Living is specifically designed for active older adults. The staff offers enticing, well-balanced meals to promote eating and nutritional soundness. Plus, there’s exercise equipment and an on-site yoga studio available, too. For those who’d like to relax, the luxurious indoor common areas and modern media room are the perfect spaces to settle into a comfy chair and watch a relaxing show. Nature-loving seniors will especially enjoy the surrounding landscape while reclining on the open-air patio or while strolling...

Senior living options offered

  • Assisted Living
  • Memory Care

Sage Mountain Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sage Mountain Senior Living

8.8 out of 10
Review Score24 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.2
Friendliness
4.5
Care Services
3.8
Staff
4.1
Meals & Dining
4.0
Activities
3.6
Value for Cost
3.7

A Place for Mom has scored Sage Mountain Senior Living with 8.8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Sage Mountain Senior Living has 24 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 24 reviews

Last Updated: 3/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mike D

Assisted Living

Family/friend

March 10, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Many Thanks!

The staff are AMAZING. I have gotten to know many of them and I couldn't be more impressed with how much they genuinely care about the residents.

Anonymous

Memory Care

Family/friend

February 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
2.0
Meals & Dining
2.0

Sage Mountain Review

The front desk, care givers, activities and Med tech staff are very caring, friendly and professional. The facility is beautiful.

Karen

Assisted Living

Family/friend

August 23, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Room for Improvement

Location is convenient for family to be there every day. However, recent charge of [fee removed] per month for room trash removal is not appreciated when cleaning is included in rent. Following family instructions are not followed. Instructions and following protocol for Having resident ready for pick up for appointments, etc is nonexistent. Laundry often missing. Wait time for assistance can be from 1 hour to no show.

Laura

Assisted Living

Family/friend

August 2, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

"Overall a nice community

Generally things are going well. The piece of mind I have is tremendous. They could use a full time driver to take residents to appointments and a wider variety of activities. It is expensive but not as much as other facilities we toured. My mom does not need any assistance currently, but when she does, it will be costly. It was not an easy transition for her, but they were very supportive and caring. It's also a beautiful facility.

Mike D

Assisted Living

Family/friend

April 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Pleasantly Impressed with Sage Mountain

I moved my 83 year old mother to Sate Mountain two months ago. She and I couldn’t be happier with the decision. The facility is beautiful, the staff care, and my Mom feels safe and lucky to be there. I am so relieved and pleasantly impressed so far.

Anonymous

Memory Care

Family/friend

March 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

I most like the friendly and dedicated staff and the nice facilities. I like least that the staffing levels seem too lean in Memory Care at times to support all the resident's needs in a timely manner.

Mary W

Memory Care

Family/friend

December 16, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Good people, getting better

Sage is in my community where I live. I've heard a lot of negative things said about this place especially during the pandemic. They have new owners now and we have been very pleased so far especially with the good people that work there. It is a beautiful facility atop a mountain over looking the Conejo Valley. Food is good and activities are good too.

Laura

Assisted Living

Family/friend

September 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

a positive and welcoming experience.

I have to say I give everything a 5 so far. I am extremely pleased with them and the only issue is they need to hire a driver to take the residents places since their old one quit. Based on the experience we have had so far with Sage Mountain Senior Living, we would absolutely recommend this community to other families.

Anonymous

Memory Care

Family/friend

June 5, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Happy with our choice..Sage Mountain.

Sage Mountain Senior Living is an absolutely beautiful facility. For those still active, I think that they need to have more exercise or activities to keep those individuals busy. I think they were getting a new activities director or maybe there are more things to do now though. The musical entertainment for special occasions was great. I would recommend Sage Mountain to others who are looking.

Jay R

Assisted Living

Resident/client

May 18, 2023

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
5.0

Place is not good

The caregivers are bad. The showers are bad. The med techs are bad. The laundry is bad. The nurse is bad. No driver full time. No phone service in room. Small furniture only will fit in. The average wait for a caregiver is over 2 hours. Overall rating is one star.

Anonymous

Assisted Living

Toured community

April 7, 2023

5.0 out of 5 stars
Verified Review

Review for Sage Mountain Senior Living

Sage Mountain was beautiful, and very hotel like. And it is fairly new. But it is huge and way out of our price range. The tour guide was great.

Anonymous

Assisted Living

Family/friend

November 30, 2021

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

My Review

Beautiful facility but management seems to turn over a lot especially on clinical side and responsiveness suffers. But nice rooms (new/big) and brand new building, good cost.

Karen L

Memory Care

Family/friend

October 20, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It was the perfect place for mom

Sage Mountain is a very clean community with excellent care services. The director on the memory care side really showed off her deep knowledge and care taking skills for those who struggle with mental decline. She really understood all the different ways to care for the residents as individuals. The end of life process at Sage Mountain was very difficult, but everyone there was amazing. They handling everything in such a professional manor and we are hands down just very thankful for them. The meals and dining service is beyond 5 stars, it was like hotel gourmet absolutely wonderful quality food. They have activities, but given the circumstances with covid and trying to build of there level of staffing sometimes it was a struggle but the activities director still kept all the residents as engaged as possible. The situation is out of their hands, but they continued to make the most of it. Sage Mountain is a beautiful facility, with uplifting staff members, and a great value for the money.

Karen L

Assisted Living

Resident/client

August 29, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Happy place

Beautiful place and great uplifting atmosphere. When I was looking for the right place for my mom I noticed how the people there were smiling and overall happy . We decided on Sage because of the people who work there and live there ! My mom has been in memory care for 5 weeks amd I am very happy with the staff and care she is getting . They have really good food !! The staff listens to your questions and needs . [name removed] in sales is so kind and knowledgeable . [name removed] in the moving team attention to detail was amazing . The memory care unit truly cares about each resident . My mom has improved so much and she eats better and smiles ! I am very happy with my decision for my mother at Sage !

KT

Assisted Living

Family/friend

June 25, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Dad is cared for

My dad has been here for over a year. When COVID happened they didn’t get it until January and worked hard to Keep it out. Everywhere had COVID. It is a pandemic. I thank the care staff who do their best to care for my dad and make sure he is safe. They’ve had management turnover but the heart of the community is their staff. I read the other reviews and felt like I had to say how wonderful the staff are. This isn’t an easy time and they are doing their best. Thank you Sage Mountain staff.

Sheri

Assisted Living

Family/friend

April 1, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Sage Mountain is the Best !!

I want to thank all the wonderful staff (especially [names removed]) for all the care taken to make for very smooth transition for my mom's move-in to Sage Mountain. Sage Mtn is a beautifully kept property, wonderful setting, peaceful, and very calming. This was my mom's favorite choice after visiting other AL locations in the area. She felt the good energy and, after 4 days of living there, she is very happy and, I am VERY happy too !!

Sheri Markley

Assisted Living

Family/friend

March 6, 2021

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

DONT EVER PUT A LOVED ONE HERE

This place looks beautiful on the outside but once you go inside it's totally different. My father was there for 2.5 years. Huge turn over in management . Quality of care is a zero. Always understaffed, but they deny it. Always a different sorry when a caregiver calls vs what management says. I called corporate twice in regards to their management and how things go there. Always going to do better . If you dont want your family lives to be shortened, dont take them there. Over price for the quality of care and the food is horrendous. COVID is rampant there . Staff and residents. Then they lie to you about that.

Kim T

Assisted Living

Family/friend

February 12, 2021

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
5.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Beautiful Facility But Poor Management, Communication, and Food

In the two years since Sage Mountain opened, they have been through 4 managers, a corporation purchase, heavy staff turnover, and several cooks. The communication to residents and families is horrible. My parents complain about the food -- definitely not "gourmet" as advertised. Weekly amenities such as house cleaning and laundry are not consistently done (or not done at all). My parents are paying a hefty price for services they are not receiving. Management passes off blame and does not adequately communicate policies and changes with staff or with families and residents. We had such high hopes for this facility for our parents as it is new and made lots of promises. However, we have been disappointed time and time again. Trust is important in facilities like this. Broken promises, lack of disclosures, not following policies have created big safety concerns.

Lynn

Assisted Living

Family/friend

January 27, 2021

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
3.0

Major COVID Outbreak

As of [date removed] there are 41 residents with COVID and 20 staff. They are awaiting the latest test results so this will likely go up. They were not consistently following their own COVID prevention guidelines. Often staff entered the facilities without ppe and/or removed masks while on duty. They encouraged residents to visit family during the holidays and did not consistently quarantine and test them after they returned. As a result by [date removed] the outbreak had begun. By [date removed] it had spread from memory care to assisted living when 3 residents exhibited symptoms. Still they waited 4 more days before testing everyone, all the while not telling AL residents and families that they already had 22 residents in memory care and 16 staff with COVID. They then traumatized many residents when they forced them to go to different rooms with just a bed, no personal items., no tv, and in many cases no phone and stay for 10+ days. They were crying and alone. Families could not get updates.

Anonymous

Memory Care

Toured community

January 11, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

New community with a beautiful view (at the top of a hill). They addressed my concerns about brush fires and evacuation protocol very well. I think residents are very safe in this facility. Seem to have an excellent care system, activities and dining menu. The few residents I saw seem very happy.

Sage Mountain Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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