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Sandy Springs Place - MC

1262 Hightower Trail, Atlanta, GA 30350

For more information about senior living options:
(866) 374-4058
3 reviews
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  • 5 star
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6.1
Review score
12124 reviews
26418 facilities
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Sandy Springs Place - MC
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Sandy Springs Place - MC
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Marwin

Child of resident/client

4.5 out of 5 stars

I would definitely recommend this place for your loved mom or dad

They were sold about a month or so ago, and now they're Villa Palazzo. I think everything is really well done here. They take care of the residents very well. If I were rating everything overall, I would say it's a 5/5. There is only one area I would have any concern or complaint about, and this is maybe due to the changeover - and that is lack of communication about what the facility is doing. With Covid, you like to know what you can do and what you can't do, and what are they planning on doing. Just any correspondence as to where they are and where they're headed. For instance, can family members go in to see the residents? How many? How often? But the staff are great - every interaction I've had with has been excellent.

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Sandy Springs Place - MC

Sandy Springs Place - MC in Atlanta, GA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care

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Reviews

for Sandy Springs Place - MC

Overall Experience
3.3
Cleanliness
4.5
Friendliness
4.3
Care Services
3.2
Staff
4.0
Meals & Dining
3.0
Value for Cost
4.0

A Place for Mom has scored Sandy Springs Place - MC with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sandy Springs Place - MC has 6 reviews with an average "overall experience" of 3.3 out of 5.

Filters

1-6 of 6 reviews

Last Updated: 7/7/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Alicia

Memory Care

Family/friend

July 7, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

our veteran experience

I was told that there would be someone that understands the VA benefits and there was not. The staff is friendly and nice and I would recommend this community to others based on my experience

Alicia

Memory Care

Family/friend

July 7, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
3.0

our veteran experience

I was told that there would be someone that understands the VA benefits and there was not. The staff is friendly and nice and I would recommend this community to others based on my experience

Marwin

Memory Care

Family/friend

April 23, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Staff
5.0

I would definitely recommend this place for your loved mom or dad

They were sold about a month or so ago, and now they're Villa Palazzo. I think everything is really well done here. They take care of the residents very well. If I were rating everything overall, I would say it's a 5/5. There is only one area I would have any concern or complaint about, and this is maybe due to the changeover - and that is lack of communication about what the facility is doing. With Covid, you like to know what you can do and what you can't do, and what are they planning on doing. Just any correspondence as to where they are and where they're headed. For instance, can family members go in to see the residents? How many? How often? But the staff are great - every interaction I've had with has been excellent.

Marwin

Memory Care

Family/friend

April 23, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Staff
5.0

I would definitely recommend this place for your loved mom or dad

They were sold about a month or so ago, and now they're Villa Palazzo. I think everything is really well done here. They take care of the residents very well. If I were rating everything overall, I would say it's a 5/5. There is only one area I would have any concern or complaint about, and this is maybe due to the changeover - and that is lack of communication about what the facility is doing. With Covid, you like to know what you can do and what you can't do, and what are they planning on doing. Just any correspondence as to where they are and where they're headed. For instance, can family members go in to see the residents? How many? How often? But the staff are great - every interaction I've had with has been excellent.

anonymous

Memory Care

Family/friend

April 22, 2021

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0

Don't go there

I met my loved one outside of the facility a couple of times at doctor appointments, and her fingernails were filthy. She didn't look like she's had her hair brushed or that she had been bathed recently. So I don't think that they're taking good care of the residents in that area. The people there are very friendly. But the thing is, you can't go by that. And during Covid, you can't go in there to see what's happening. My loved one ended up in the hospital with a health condition I feel was related to these poor hygiene conditions. And she ended up passing away. I wouldn't advise using Sandy Springs Place. They do have new owners, but we called to tell them about her uncleanliness during her time there, and they never called us back.

anonymous

Memory Care

Family/friend

April 22, 2021

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0

Don't go there

I met my loved one outside of the facility a couple of times at doctor appointments, and her fingernails were filthy. She didn't look like she's had her hair brushed or that she had been bathed recently. So I don't think that they're taking good care of the residents in that area. The people there are very friendly. But the thing is, you can't go by that. And during Covid, you can't go in there to see what's happening. My loved one ended up in the hospital with a health condition I feel was related to these poor hygiene conditions. And she ended up passing away. I wouldn't advise using Sandy Springs Place. They do have new owners, but we called to tell them about her uncleanliness during her time there, and they never called us back.

Sandy Springs Place - MC

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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