1.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Care Services

1.0

Staff

1.0

Meals & Dining

1.0

This is not the Place for anyone you love.

There needs to be a ZERO star option for places like this. Senior Manor Care is terrible. In fact, if you see any place owned by [name removed] or [name removed], RUN. They hire inept people (If you see [name removed], get out of there), have given out the incorrect medications to the point that I felt the need to be there every single day, and their food is terrible. It got so bad that I had to take care of the medication myself, make dinner and clean up my parent daily. The food handling skills were attrocious, and I found myself throwing away spoiled and unrefrigerated things. They used the oven which doesn't work to store food: Fried fish, pancakes, rice and anything else you can imagine. Originally [name removed] said that they would clean up accidents at all hours, and that they would check blood pressure and blood sugar to administer diabetic medication. All lies. I would get calls more times that I can count for help. I would have to go there, and take care of it myself regardless

2.5 out of 5 stars

Verified Review

Cleanliness

2.5

Friendliness

2.5

Value for Cost

2.5

Rundown

I toured the Kind Heart Home Care I and my feeling was that is was run down and dismal. It was not clean and there was a T.V. room with broken T.V.s. The female caregiver seemed really sweet and gentle, but there was a male caregiver lounging on the couch talking on his phone. I thought he should have been repairing the T.V.s. The sad thing is that a friend who had a loved one in here a couple of years ago and loved the place.

1.0 out of 5 stars

Cleanliness

1.0

Friendliness

1.0

Value for Cost

1.0

Oh, my! As I approached this home i was concerned about the landscaping - or lack there of. The entrance to the home is in need of repair. Inside there are two huge, attractive room for the residents to eat and socialize, I think. I was very unimpressed by the kitchen with masking tape on the cabinets. There was only one caregiver in attendance for at least 5 residents. The administrator did not show up and the caregiver was unable to answer my questions and seemed surprised that I was for my appointed tour. The bedroom was clean and attractive but the bathroom!!! Completely unexceptionable. We will not be coming back.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

I luckily stumbled on this facility under enormous pressure. Knowing at this point in my dad's life he was not ready for a Nursing Home. He lived there just under one year until he passed Dec. 1, 2015. I cannot stress enough how happy I am with my decision and luck! The caregivers were absolutely wonderful to him and he felt their warmth which is so comforting. Thank you all from the bottom of my heart.