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Sentinel Pointe

2900 Thornhills Ave SE, Grand Rapids, MI 49546

For pricing & availability:
(866) 374-4058
9.4
Review score
32 reviews
Add review
9.4
Review score
32 reviews
  • 5 star
    56%
  • 4 star
    31%
  • 3 star
    13%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.6
Review score
514 reviews
18 facilities
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Sentinel Pointe
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Sentinel Pointe
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Charles S

Child of resident/client

5.0 out of 5 stars

Happy at Sentinel Pointe

Staff is 5 Cleaning people 2-turnover, changing dates and average work. Food 4. Staffing is an issue in dining area but overall mom is happy with food Activities-4. Mom involved in various card groups, bingo, 2 church services and Bible Study. There aren't a lot of outside trips to choose from (at least that I'm aware of). I think last winter there was a casino trip scheduled, mom signed up and it was cancelled bc of some illness going around. That sort of thing happens but I'm not aware of them offering this again. Regardless of the individual ratings, overall, my mom is very happy there, so overall I'd say 5, but there is room for improvement in various areas and staffing is the weakness.

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Sentinel Pointe

Sentinel Pointe is a rental community that does not require a buy-in or long term lease.

Residents are able to live in place by adding on assistance, including physical therapy and hospice, in the comfort of their own apartment.

Every apartment at Sentinel Pointe includes emergency call system, kitchenette, patio/balcony, walk-in closet, utilities, All day fine dining, and weekly housekeeping with bed linen service.

The Tree Top Dining Room serves three daily meals with variety of menu selections and can accommodate some special dietary needs.

A full calendar of events and outings planned monthly, and group transportation is provided.
Transportation is available for free to Dr. Appointments 5 days a week.

Sentinel Pointe Retirement Community has many new updates to their common spaces and decor, you will love the feeling of a big happy home here in a fun, friendly atmosphere that you will love to call home!

Senior living options offered

  • Independent Living

Sentinel Pointe

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Sentinel Pointe

9.4 out of 10
Review Score32 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.6
Meals & Dining
3.5
Activities
4.4
Value for Cost
4.3

A Place for Mom has scored Sentinel Pointe with 9.4 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Sentinel Pointe has 32 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 32 reviews

Last Updated: 10/3/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Charles S

Independent Living

Family/friend

October 3, 2025

5.0 out of 5 stars
Verified Review

Happy at Sentinel Pointe

Staff is 5 Cleaning people 2-turnover, changing dates and average work. Food 4. Staffing is an issue in dining area but overall mom is happy with food Activities-4. Mom involved in various card groups, bingo, 2 church services and Bible Study. There aren't a lot of outside trips to choose from (at least that I'm aware of). I think last winter there was a casino trip scheduled, mom signed up and it was cancelled bc of some illness going around. That sort of thing happens but I'm not aware of them offering this again. Regardless of the individual ratings, overall, my mom is very happy there, so overall I'd say 5, but there is room for improvement in various areas and staffing is the weakness.

Anonymous

Independent Living

Resident/client

September 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Happy we made the change

Administrative personnel are easy to approach by residents, family and employees. I am comfortable talking to them about any concern. [name removed], the marketing person is very pleasant and knowledgeable, a big help. Maintenance is efficient and prompt. Medical backup is easy to set up with nurses in the building.

Rod

Independent Living

Family/friend

August 8, 2025

5.0 out of 5 stars
Verified Review

Best full features in the region

Definitely recommend very good and versatile aka cart med services. Visit and be ready to move in.

Kari L Czarnecki

Independent Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Amazing Place for your Loved Ones Care

Sentinel Pointe has team of caring people who strive to make each day a great day for your loved ones. From management to each individual staff member they treat my in laws with kindness and respect. Every request I have ever had, has been taken care of in a timely manner and with grace and kindness. Health Care Associate is a great addition to Sentinel Pointe's care for any medical related needs. They are also a kind and caring team and we have used them multiple times throughout my in laws time there. I would whole heartedly recommend Sentinel Pointe as an outstanding option for a love one who needs a little care, but would like to independently live in a community. I have not experienced the dining, but I can give an A+ rating on all other services we have utilized. Thank you Sentinel Pointe Team for all you do!

Anonymous

Independent Living

Resident/client

May 2, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Sentinel Pointe

Housekeeping has been spotty. They often do not show up on the assigned day. When the do show up, their focus seems to be in and out as quick as they can. Very short staffed. Residents are friendly, but it sees a ling time to assimilate into the groups for those who are a quiet. Ad ministration is very involved in the day-to-day life. They are seen around the building regularly. They participate in some activities( like karaoke) and address us by our names .Food has been a non-stop problem again, the food service is often short-handed and lack training The chefs are not chefs, but line workers promoted to fill in gaps. Not knowledgeable about diets or how to prepare items on their own menus. For example a menu item rarely is served the same every day.

Anonymous

Independent Living

Family/friend

April 29, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Review for Sentinel Pointe

The food is the most complained about, and for what she is paying you would think she could get a warm meal and not so over cooked leather meats. I feel it's a bit overpriced for what they are truly getting. But my mother likes it there and doesn't want to move so maybe it's just me.

Joshua B

Independent Living

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Excellent Staff

The staff is extremely friendly and supportive. The community has a calendar full of activities including opportunities to socialize in some way almost every day of the month.

Anonymous

Independent Living

Family/friend

December 16, 2024

4.0 out of 5 stars
Verified Review

Great choice

The reason for 4 vs 5 is that the staffing lacks on weekends and lunch and dinner menu the same. The staff were very helpful with transitioning my mom. The facility is nice. I would recommend Sentinel Pointe.

Doug Weaver

Independent Living

Family/friend

October 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It's a Wonderful Place

We were recently looking to move my aunt from another facility here in Grand Rapids that had cut services, and a friend recommended Sentinel Pointe. I stopped in for a visit and was immediately impressed. The building is beautiful and the amenities are very wonderful. More importantly, it was very obvious that Sentinel Pointe has a caring staff. I was given a tour by [name removed], who is the Sales Director. As we went through the building, [name removed] greeted every resident we saw by name. Also, many of the staff have worked there for quite a few years, some of them even since the building opened over 20 years ago. We brought my aunt for a tour shortly after that and she quickly agreed that this was the right move. She has now been there a week, and is loving it. The full slate of activities has made it easy for her to get involved and she has already made new friends. In what could have been a very stressful situation, Sentinel Pointe made it very easy.

Anonymous

Independent Living

Family/friend

October 8, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Need more staff

The main reason we chose Sentinel Pointe was because the staff was extremely friendly. Although they are very friendly, they are having a difficult time finding enough staff to work in the dining room. Because of this, the wait times can be excessive. At this time, I would not recommend them to others. They seem to be getting overwhelmed.

Teressa

Independent Living

Family/friend

September 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

A Quality Senior Residence with very limited negatives.

They make a point to know everyone by name, and to get to know some personal information in order to interact with them better. There are lots of ways they could improve on the food! Dad doesn't eat there at all, even though it is included in his rent. These are his issues: 1) the meal times are very short (9:00-10:45am, 12:00-1:45pm & 4:00-5:45pm), and are spaced way too close together, they need to start earlier and end later), 2) everyone comes en masse to each meal, which means there is a lot of waiting (to get in the dining hall, to get someone to take your order, to get your food); instead of assigning shift times (like [name removed] Hills does) which allows for less waiting all the way around, 3) the food is very bland, and can't be made to one's liking, 4) he prefers to eat his own food because he can get it quickly, get it served hot, and have it taste the way he expects it to taste. He says by the time he has gone through all the waiting to eat in the dining hall, and has finally eaten, within a short time later, they are ready to begin the next meal, and he says he isn't hungry yet.

Craig

Independent Living

Family/friend

April 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Mom is so happy with her move

Staff are very friendly and they keep track of the tenants which I as the son is very appreciative Good size apartment style and the amenities are good plenty to do and keep her busy if she wants

KS

Independent Living

Family/friend

March 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Sentinel Pointe

She lived a long and healthy life to the age of 91. We were very happy with Sentinel Pointe.

KM

Independent Living

Family/friend

November 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Sentinel Pointe

My dad chose it because of its warm welcoming, cozy, laidback and friendly nature. With the meals and dining, they have set hours for the meals. and sometimes there is a delay receiving service, due to limited staff.

Kelly

Independent Living

Family/friend

April 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Sentinel Pointe

They are fantastic! The kindest staff; never tired of my constant questions in the beginning. Really good care. The food could be a step up, but there's great options every day. Very pleased. They offer three meals a day in the dining room, plus a bistro that runs from 8 to 1230 with a different selection of breakfast and lunch items every day. There is a beauty salon, and activity center, organized chair and yoga fitness classes, church services for both Catholic and non-Catholic, musical entertainment, special event parties such as holidays and birthdays, transportation to and from doctors offices, the grocery store, the bank and additional outings to specialty stores. Weekly house keeping is also included as well as assisted living available Al a cart.

anonymous

Independent Living

Family/friend

February 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Mom is living her best life.

My mom is living her best life. She has friends, responsibilities, and has made family at Sentinel Pointe! I would absolutely tell others to come visit and check it out!

John S

Independent Living

Family/friend

January 14, 2023

3.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
2.0

Oh, wow.

Medical (?) staff seen yesterday afternoon wearing house shoes and winter coat, walking into kitchen. Tacky! Upgrade the medical staff, please! We have immature, inexperienced and unprofessional staff doling out medications to our loved ones!

anonymous

Independent Living

Toured community

February 17, 2022

5.0 out of 5 stars
Verified Review

Tour of Sentinel Pointe

I really liked Sentinel Pointe. I would have put mom here, but I felt like it was geared towards a more younger crowd, people who are more independent. I just felt mom needed more care than they were able to offer, but it was a great place. I would live here myself.

Sue H

Independent Living

Family/friend

November 1, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Sentinel Pointe review

We love Sentinel Pointe!

anonymous

Independent Living

Resident/client

August 16, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Top notch!

My experience so far has been top not, the cleanliness of the community is excellent. The staff members are above 5 stars, and the value for cost would be 6 stars.

Sentinel Pointe

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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